EMC CLARiiON CX300, CX500, and CX700 Storage Systems Initialization Guide P/N 300-001-272 REV A01 November 26, 2003 This guide explains the initial software setup procedure for the CLARiiON® CX300, CX500, and CX700 storage systems. An authorized EMC service provider will perform these procedures at the customer site. Topics include ◆ ◆ ◆ ◆ ◆ ◆ ◆ ◆ Initialization Overview.........................................................................2 Requirements for Initial Setup...............................
Initialization Overview Initialization Overview This section provides an overview of the initialization procedures described in this guide. Tasks highlighted with grey in the checklist should be completed before the service provider arrives at the customer site. Task Procedure 1 Prerequisites ❑ Verify requirements for initial setup (page 3). If your service laptop is not set up for dial-up PPP support or dial-up networking, you must complete the following (page 5): ❑ Set up the dial-up PPP support.
Requirements for Initial Setup Requirements for Initial Setup To set up and initialize the storage systems, you will need the following: General Requirements ❑ A CX700, CX500, or CX300 storage system with two storage processors (SPs) that have the required FLARE™ software and EMC Navisphere® Agent installed on them. Note Navisphere is a member of the EMC ControlCenter™ family of products. ❑ A NULL modem cable, with 9-pin, female-male to female-male connectors (supplied with each storage system).
Requirements for Initial Setup Service Laptop Requirements Initializing the storage processor enclosure and the accompanying DAE2 disk enclosures requires a directly connected computer — usually a laptop model — that we refer to as a service laptop. ❑ A Windows operating system, as indicated in the EMC Navisphere Manager 6.X Release Notes. ❑ A supported web browser, as indicated in the EMC Navisphere Manager 6.X Release Notes. ❑ Java 2 Runtime Environment, as indicated in the EMC Navisphere Manager 6.
Setting Up the Service Laptop Setting Up the Service Laptop The PPP-capable (Point-to-Point Protocol) service laptop can be any computer that satisfies the requirements described on the previous page. The service laptop COM port modem type must be set to Dial-Up Networking Serial Cable between 2 PCs. This is the most flexible modem type, and allows either a NULL modem cable or actual modem to connect to the laptop and SP.
Setting Up the Service Laptop Setting Up the Dial-Up PPP Support (Windows 2000 Environment) If Communication cable between two computers is not installed and set up, install it and set it up as follows: 1. Follow the path: Start > Settings > Control Panel > Phone and Modem Options 2. If your laptop has a modem, then under the Modems tab, note which port your current modem is using. 3. Click Add. 4. Select Don't Detect my Modem; I will select it from a list. 5. Click Next.
Setting Up the Service Laptop Setting Up Dial-Up Networking (Windows 2000 Environment) 1. Follow the path: Start > Settings > Control Panel > Network and Dial Up Connections > Make New Connection The Network Connection Wizard opens. 2. Click Next to begin. 3. Click Connect directly to another computer, then click Next. 4. Click the Guest button, then click Next. The Select a Device list is displayed. 5.
Setting Up the Service Laptop 15. Click the Networking tab. PPP: Windows 95/98/NT 4/2000, Internet should appear in the Type of dial-up server I am calling list. 16. Click Settings. 17. Make sure that Enable LCP extensions and Enable software compression are checked, then click OK. 18. Highlight Internet Protocol (TCP/IP). 19. Click Properties. 20. Select Obtain an IP address automatically and Obtain DNS server address automatically. 21. Click Advanced. Make sure that Use IP header compression is checked.
Setting Up the Service Laptop Setting Up the Dial-Up PPP Support (Windows NT 4.0 Environment) 1. If Dial-Up Networking between 2 PCs is not installed and set up, install it and set it up as follows: a. Follow the path: Start > Settings > Control Panel > Modems b. If your laptop has a modem, then under the General tab of Modem Properties, note which port your current modem is using. c. Exit, then click Add. d. Select the Don't Detect my Modem; I will select it from a list check box. e. Click Next.
Setting Up the Service Laptop 2. Configure the serial connection for remote access (RAS) by doing the following: a. In the Add RAS Device dialog box, select the dialup networking serial cable with the correct COM port noted in step 1i. b. Click OK. 3. From the Remote Access Setup dialog box, select the dialup networking serial cable with the correct COM port. 4. Click Configure. 5. In the Port Usage dialog box, select dial out only. 6. Click OK. 7. Click Continue to restart the computer. 8.
Setting Up the Service Laptop 7. Clear the check box Use another port if busy. 8. Click the Server tab. 9. Set the Dial-up server type to be PPP: Windows NT, Windows 95 Plus, Internet. 10. In the Network Protocols dialog box, select TCP/IP. 11. Click TCP/IP Settings... and do the following in the PPP TCP/IP Settings dialog box: a. Select the Server assigned IP address option. The SP will provide the address for the service laptop. b. Select the Server assigned name server addresses check box. c.
Initializing the Storage System Initializing the Storage System This section describes how to set critical startup parameters on the storage system’s storage processors (SPs). Before you begin the initialization process, have the network administrator at your facility assign IP addresses for the storage system, and complete the following worksheet. You will need this information to complete the system setup.
Initializing the Storage System Initialization Steps Follow the steps below to initialize the storage system from the service laptop. These instructions assume that you are starting with SP A. However you can start the initialization process with either SP. 1. Connect the NULL modem cable between the laptop serial port (COM 1) and the SP A service port (|0|0|on a CX700, or on a CX500 SP or CX300 SP), as shown in Figure 1.
Initializing the Storage System 3. Depending on your operating system, do one of the following: For Windows 2000 a. On the laptop, select Start > Settings > Network and Dial up Connections. Select the connection name that you assigned when you set up dial-up networking. b. In the Connect dialog box, log in as user clariion with password clariion!. c. Click Connect and click OK on the Connection Complete dialog box. For Windows NT 4.0 a. On the laptop, select My Computer > Dial-up Networking.
Initializing the Storage System Figure 2 Storage Processor Networking Configuration Setup Screen (SP A) EMC CLARiiON CX300, CX500, and CX700 Initialization Guide 15
Initializing the Storage System 5. Specify the following for SP A: a. IP address b. Hostname c. Subnet Mask d. Gateway address for SP A e. Peer IP address for SP B f. If desired, for example, for added security (see the caution below), change the management port setting to 2162/2163. ! CAUTION Be sure that this is the management port whose setting you want to change. If you later want to change it back, you must remove the node from its domain before you can change its port setting from the default.
Initializing the Storage System Figure 3 Network Configuration Confirmation Screen (SP A) 8. Remove the NULL modem cable from SP A and connect it between the laptop serial port (COM 1) and the SP B service port (|0|0|, or ). 9. Depending on your operating system, do one of the following: For Windows 2000 a. On the laptop, select Start > Settings > Network and Dial up Connections. Select the connection name that you assigned when you set up dial-up networking. b.
Initializing the Storage System For Windows NT 4.0 a. On the laptop, select My Computer > Dial-up Networking. Select the connection name that you assigned when you set up dial-up networking. b. Select the phonebook entry you created when you set up the laptop in the previous section. c. Click Dial. d. In the Connect to dialog box, log in as user clariion with password clariion!. Ignore the Domain field. e. Click OK. 10. Open a supported browser, and enter the following URL: 192.168.1.1/setup 11.
Initializing the Storage System Figure 4 Storage Processor Networking Configuration Setup Screen (SP B) EMC CLARiiON CX300, CX500, and CX700 Initialization Guide 19
Initializing the Storage System 12. Specify the following for SP B: a. IP address b. Hostname c. Subnet mask d. Gateway address for SP B e. Peer IP address for SP A f. If desired, for example, for added security (see the caution below), change the management port setting to 2162/2163. ! CAUTION Be sure that this is the management port whose setting you want to change. If you later want to change it back, you must remove the node from its domain before you can change its port setting from the default.
Initializing the Storage System Figure 5 Network Configuration Confirmation Screen (SP B) 15. Wait until SP B has finished rebooting, then open another PPP session (see step 9 above). 16. On the service laptop, launch the Navisphere® Manager software (Management UI). In most cases, you can simply double-click the Management UI or Navisphere icon on your service laptop desktop. 17. A Confirm: Navisphere Security dialog box opens indicating that global security is not initialized. Select No.
Initializing the Storage System Figure 6 Viewing SP B Properties The SP Properties screen opens, as shown in Figure 7.
Initializing the Storage System Figure 7 SP B Properties 20. Click the General tab. 21. In the Date and Time field, set the date and time for SP B by selecting the date, year, hour, or minute and using the arrows to scroll up and down. 22. Click Apply. A Confirm SP B: SP Properties dialog box opens. 23. Verify the date and time and click Yes, then OK on the success screen.
Initializing the Storage System 24. In the SP Properties screen, click the Fibre Speed tab, as shown in Figure 8. (If you have a CX500 or CX300 storage system, you will see two ports.) 25. Set the port speeds to 1 or 2 gigabits/second for SP B. When you set the port speed, match it to the device to which it will be connected.
Initializing the Storage System 26. In the SP Properties screen, click the Network tab. See Figure 9. 27. Confirm the IP Address, Gateway and Subnet Mask for SP B, then click OK. Figure 9 Network Tab 28. Remove the NULL modem cable from SP B and connect it between the laptop serial port (COM 1) and the SP A service port (|0|0|, or ). 29. Depending on your operating system, do one of the following: For Windows 2000 a. On the Laptop, select Start > Settings > Network and Dial up Connections.
Initializing the Storage System c. Click Connect and click OK on the Connection Complete dialog box. For Windows NT 4.0 a. On the laptop, select My Computer > Dial-up Networking. Select the connection name that you assigned when you set up dial-up networking. b. Select the phonebook entry you created when you set up the laptop in the previous section. c. Click Dial. d. In the Connect to dialog box, log in as user clariion with password clariion!. Ignore the Domain field. e. Click OK. 30.
Initializing the Storage System 32. A confirmation screen opens, asking you to verify that you really want to restart the Management Server. Select Yes and click Submit. The following message is displayed: The Management server has been stopped and will restart automatically. Please wait a moment before reconnecting. 33. Wait about 30 seconds, then return to the setup screen by entering the URL 192.168.1.1/setup.
Setting Battery Test Time Setting Battery Test Time You can now set the battery test time, so that each week the SP runs a battery self-test to ensure that the monitoring circuitry is working in each standby power supply (SPS) or battery backup unit (BBU) of the storage system. While the test runs, storage-system write caching is disabled, but communication with the server continues. I/O performance may decrease during the test.
Installing Optional Navisphere 6.X Software Installing Optional Navisphere 6.X Software You may need to add the following software: ◆ ◆ Navisphere Manager Access Logix™, SnapView™, MirrorView™, SAN Copy™, or Analyzer options To add the software, you will need to connect the laptop directly to the SP LAN port. Use the 10BaseT crossover cable that shipped with your system.
Installing Optional Navisphere 6.X Software 3. On the laptop desktop, enter an IP address, subnet mask, and default gateway for your connection. Be sure the IP address is unique to this connection. You can enter the same mask and gateway specified in step 12 on page 20, but you must assign an IP address not used by SP A or B; for example, 10.4.12.138 rather than 136 or 137. 4. Open the PPP connection icon on your desktop taskbar, and disconnect the laptop-array serial connection.
Installing Optional Navisphere 6.X Software SnapView, MirrorView, and SAN Copy drivers will not install unless Access Logix is already installed on the storage system. Systems that use SnapView require admsnap host management utility software and systems that use SAN Copy require the admhost management utility software. When you configure your storage system hosts, remember to install admsnap (SnapView) or admhost (SAN Copy) from the CD-ROM to each host that will use the storage system. 3.
Installing Optional Navisphere 6.X Software Setting Initial Security Parameters ! CAUTION EMC strongly recommends that you set Navisphere 6.X security parameters (including an administrator and domain) before connecting to the LAN from which you will manage the storage system. However, be sure to initialize this system only if you do not want it to be a part of another management domain. If this storage system is part of a larger domain, set security on the system that will be the master.
Installing Optional Navisphere 6.X Software Using the Serial Cable Via the Serial Port (Alternate Method) To set initial security parameters while connected to the SP via serial connection: 1. Open your web browser on the service laptop. 2. In the URL window, enter the following IP address: 192.168.1.1/setup 3. In the Navisphere 6.X Setup Pages that appear, set Security and/or Privileged Users as needed. Security is automatically set for the other SP.
Making Management and Switch or Host Connections Making Management and Switch or Host Connections Connect each SP to the LAN from which you will run Navisphere management, as shown in Figure 12 and Figure 13.
Making Management and Switch or Host Connections Connecting a Fibre-Optic Switch or Fibre Channel Host Connect to your fibre-optic switch or Fibre Channel host as follows: 1. Remove the protective covers from each optical connector and cable. 2. Plug the cables into the SP front-end (FE) host ports. Figure 14 shows a CX700 SP, which has four host ports; a CX500 SP and a CX300 SP both have two ports that are marked FE 0 and FE 1.
Configuring Your Host Server and Storage System 4. Connect the other end of the Port 1-3 cables as follows: • In a system without MirrorView — to an HBA port (direct-attach configurations) or switch port (SAN configurations) • In a system with MirrorView — Port 1 (CX500) or Port 3 (CX700) to a storage processor (SP) host port on the remote storage system, or a Fibre Channel switch port. Configuring Your Host Server and Storage System You are now ready to configure your host server and storage system.