System information

21 of 114Release 7.0VNX™ System Operations
If amber LEDs on the front or back of the storage system remain on for more than
10 minutes, make sure that the system is correctly cabled, and then refer to the
Troubleshooting Trees on the EMC Support page for the storage system. If you
cannot determine any reasons for the fault, contact your authorized service
provider.
Block
Follow the instructions below for your VNX5700 for block:
10. Check the system and hardware status as follows:
a. From a browser, type the IP address of the primary Control Station.
b. Log in to the Unisphere software as sysadmin and define the scope as Global.
c. Use the drop-down list at the topleft Dashboard to select the system name and view its
System Information page.
d. On this page, verify that the Status fields for the VNX display OK.
11. [Dual Control Station systems only]
Once you have confirmed that CS 0 is up and healthy, power up CS1.
12. Verify that the blades booted successfully. Type:
# /nasmcd/sbin/getreason
Sample output for systems with 2 blades:
10 - slot_0 primary control station
5 - slot_2 contacted
5 - slot_3 contacted
Step Action
1. Verify that the master switch/circuit breakers for each cabinet power strip are OFF.
2. Ensure that the power cable for SP A is plugged into the SPS and power cord retention
bails are in place.
3. Ensure that the power cord for SP B is plugged into SPS B and power cord retention bails
are in place.
4. Verify that the serial connection cables between the management modules on the
Storage Processors and the SPS are in place.
5. Verify that the power cable for LCC A on the vault DAE (EA 0, bus 0) is plugged into the
SPS and the power cord retention bails are in place.
6. Verify that the power cable for LCC B on the vault DAE s plugged into the SPS and the
power cord retention bails are in place.
7. Verify that the power cables for the SPSs and any other DAEs are plugged into the
cabinet’s power strips.
Step Action