System information

VNX™ System Operations98 of 114 Release 7.0
The system logs contain entries each time a dump is transferred by FTP to EMC
Customer Service. If the tool is invoked manually, the command output and any
other important messages are logged in /nas/log/sys_log.
Note: If the configuration file has used the entire serial number string to identify dumps, the
location of the dump transfer might be truncated in sys_log. If this occurs, even though the
system log might not report the complete transfer location, the transfer is successful, as
recorded in the log. VNX administrator or root user privileges are needed to invoke the
Automatic Collection and Transfer tool, which is run from the CLI. You also might be asked
by an EMC Customer Support Representative to run the tool to diagnose and solve system
problems.
Configuration file
The first time the master script runs, it creates the configuration file
/nas/site/automaticcollection.cfg. This file contains lines that set various parameters
to manage the collection and transfer processes. For instance, it determines the
location from which the files are transferred, and it automatically sets the username
and password for transfer files if the automatic transfer capability is enabled. If the
configuration file is changed, the automatic collection script does not re-create it. In
this case, to return to the default configuration file, rename or remove the edited
configuration file from the system.
However, apart from disabling the tool or changing the part of the file related to the
FTP configuration, EMC strongly recommends that you use the default values in
this file. Otherwise, it is possible the tool could consume more Control Station
resources than are necessary.
The configuration file manages the following information:
◆ The enable/disable state of the automatic transfer capability.
◆ The number of dumps to retain in the /nas/var/dump directory. The default is 2.
◆ The indication of current version of the tool.
◆ The number of simultaneous transfers allowed from the Control Station. The
default is 2.
◆ The host IP address for FTP of files.
◆ The username and password of the administrator responsible for using the tool
to transfer the files manually.
◆ The remote directory for the FTP of files.