Gold Class Owner’s Manual
TABLE OF CONTENTS Congratulations........................................................ 1 Safety Warnings........................................................ 3 Line Drawing Key..................................................... 6 Spa Configuration and Water Capacities............... 8 Electrical Requirements and Installation............... 14 Electrical Wiring............................................... 15 Spa Start Up..............................................................
TABLE OF CONTENTS cont... Maintaining Your Spa............................................... 32 Draining Your Spa............................................ 32 Pillow Care....................................................... 32 Jet Care........................................................... 33 Removing, Installing, and Cleaning Filters...... 34 Winterizing Your Spa....................................... 35 Replacing the Light Bulb.................................. 35 Spa Cabinet Care................
Congratulations... Congratulations on the purchase of your new Gold Class spa by Artesian. We know you will enjoy your spa. Although spas are relaxing and fun, we believe they can be an indispensable part of a healthy lifestyle. The spa lifestyle is one that encourages health and well-being. Owning a spa brings some responsibility. With proper care, your spa will provide years of enjoyment and therapy for your family and friends.
For your future reference and convenience, please record the Serial and Model number along with the installation date in the spaces provided below. STORE THIS MANUAL WHERE YOU CAN EASILY FIND IT WHEN NEEDED. The serial and model numbers are mounted on the base of the equipment enclosure area, as shown below.
SAFETY WARNINGS PLEASE TAKE THE TIME TO READ ALL OF THESE WARNINGS AND CAUTIONS PRIOR TO USING YOUR SPA. PLEASE, be a responsible spa owner. When installing and using this spa, always adhere to basic safety precautions. Be sure to list emergency telephone numbers at the telephone nearest the spa, including physician, hospital, ambulance, police, and the fire department. Be certain to explain safety precautions to all new or occasional users of your spa.
SAFETY WARNINGS cont... 6. DANGER - Risk of Electrical Shock - Install at least 5 feet (1.5 m) from all metal surfaces. As an alternative, a spa may be within 5 feet of metal surfaces if each metal surface is permanently connected by a minimum 8 AWG (8.4 mm ) solid copper conductor to the wire connector on the terminal box that is provided for this purpose. 7. DANGER - Risk of Electric Shock - Do not permit any electrical appliance such as a light, telephone, radio, or television, within 5 feet (1.
AUDIO COMPONENT WARNINGS Spas equipped with the Audio system should follow these guidelines for safety: 1. CAUTION - Risk of Electrical Shock - Do not leave compartment door open. 2. CAUTION - Risk of Electrical Shock - Replace components only with identical components. 3. Do not operate the audio controls while inside the spa. 4. WARNING - Prevent Electrocution - Do not connect any auxillary components (for example cable, additional speakers, headphones, additional audio/video components, etc.
LINE DRAWING KEY Name of Component Symbol for Component Cyclone directional Twin Spin w/Escutcheons Cyclone w/Escutcheons Cyclone Twin directional w/Escutcheons Cyclone Spin w/Escutcheons Cyclone Siwrl Siwrl w/Eschutcheons w/Eschutcheons Cyclone Micro Cyclone Cyclone w/Eschutcheons w/Eschutcheons Micro Euro-Cyclone w/Eschutcheons w/Eschutcheons Euro-Cyclone Jumbo Storm Storm Massage Massage w/ w/ Escutcheons Escutcheons Jumbo Non-Adjustable Whirlpool Whirlpool w/ w/ Escutcheons Escutcheons Non-Adjustable
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SPA CONFIGURATION AND WATER CAPACITY EMERALD Volume Weight (dry/filled) Dimensions Control Heater Circulation System Ozone Cartridge Filter Disposable Filter 6” Waterfall 8 500 gal 786/4950 lbs 91x91x36in in-XM 4kW in.THERM Hi-Flo optional 1 1 max of 2 1893 l 357/2245 kg 2.31x2.31x.91 m in.XM 3.6kW in.
SPA CONFIGURATION AND WATER CAPACITY Volume Weight (dry/filled) Dimensions Control Heater Circulation System Ozone Cartridge Filter Disposable Filter 6” Waterfall ONYX 475 gal 775/4730 lbs 91x91x36in in-XM 4kW in.THERM Hi-Flo optional 1 1 max of 2 1798 l 352/2145 kg 2.31x2.31x.91 m in.XM 3.6kW in.
SPA CONFIGURATION AND WATER CAPACITY Volume Weight (dry/filled) Dimensions Control Heater Circulation System Ozone Cartridge Filter Disposable Filter 6” Waterfall 10 OPAL 400 gal 610/3950 lbs 83x83x36in in-XM 4kW in.THERM Hi-Flo optional 1 1 max of 2 1514 l 277/1792 kg 2.11x2.11x.91 m in.XM 3.6kW in.
SPA CONFIGURATION AND WATER CAPACITY Volume Weight (dry/filled) Dimensions Control Heater Circulation System Ozone Cartridge Filter Disposable Filter 6” Waterfall DIAMOND 380 gal 600/3770 lbs 83x83x36in in-XM 4kW in.THERM Hi-Flo optional 1 1 max of 2 1438 l 272/1710 kg 2.11x2.11x.91 m in.XM 3.6kW in.
SPA CONFIGURATION AND WATER CAPACITY Volume Weight (dry/filled) Dimensions Control Heater Circulation System Ozone Cartridge Filter Disposable Filter 6” Waterfall 12 RUBY 325 gal 475/3180 lbs 78x83x34in in-XM 4kW in.THERM Hi-Flo optional 1 1 max of 2 1230 l 215/1442 kg 1.98x2.11x.86 m in.XM 3.6kW in.
SPA CONFIGURATION AND WATER CAPACITY Volume Weight (dry/filled) Dimensions Control Heater Circulation System Ozone Cartridge Filter Disposable Filter 6” Waterfall TOPAZ 235 gal 475/2430 lbs 91x68x33in in-XM 4kW in.THERM Hi-Flo optional 1 1 0 890 l 215/1102 kg 2.31x1.73x.84 m in.XM 3.6kW in.
ELECTRICAL REQUIREMENTS AND INSTALLATION The following information is provided for hooking up electrical supply to your new spa. A qualified, licensed electrician must perform this work. Failure to follow these instructions will terminate all warranty coverage and can cause serious injury or death. Your Artesian spa is preset at the factory to run on 240V with a 48 amps input. This feature gives you the most performance out of your spa. This will require a 240V, 60-amp GFCI.
MUST BE DONE BY A CERTIFIED ELECTRICIAN Important Connections Neutral of GFCI must be connected to neutral bus. Neutral from spa must be connected to breaker. From Electrical Box To Spa From Electrical Box To Spa • The black and red wires from the electrical box must be connected to the input of the GFCI. • The white wire from the electrical box must be connected to the neutral bus. • The green or copper wire must be connected to the ground log of the GFCI.
SPA START-UP Please read each step of the Start-up section prior to doing the step. SELECTING A LOCATION In preparation for installing your new Artesian spa, you should ensure that your chosen location meets some minimum guidelines: 1) Place your spa on a surface that is large enough for the entire spa to fit. Consider the space needed to easily access equipment compartments and circuit breakers. Remember, all electronics must be kept dry. 2) The spa must be on a solid, level foundation.
7) Have the spa deck installed by a knowledgeable contractor to ensure proper support. 8). If the spa is placed on the ground, even for a short period of time, it must be supported by stones that are at least 2 inches thick and 12 inches square. A solid foundation should be provided as soon as possible. INSPECTION You will want to inspect your spa, prior to filling it up with water. Look for and remove any debris in the spa tub and in the filter.
SPA START-UP FILLING THE SPA WITH WATER NOTE: DO NOT fill your spa with hot water straight out of your water heater or tap. This water may be as hot as 180 degrees F and will cause damage to the surface and plumbing of the spa. This will void your warranty. Level the spa before filling. 1) Prepare to fill the tub by removing all debris. 2) Remove the filters from your spa (see Removing, Installing and Cleaning Filters, page 34). 3) Place your garden hose in the filter line as shown in the picture below.
FILLING THE SPA WITH WATER cont... 7) With the front panel off, verify there are no leaks at the pump union. Note: Pump unions can become loose during shipping. Verify that there are no leaks during filling of the spa. 8) Reinstall the circulation pump screen and all filters. TURNING THE POWER ON Turn the power to the spa on at the main circuit breaker. Verify that your spa has no error codes. (See page 47) Verify that there is good water circulation in the spa.
SPA START-UP cont... TESTING THE GFCI BREAKER cont. NOTE: When power is turned on, your spa is automatically programmed to start circulating water through the circulation pump. Each pump and/or blower will come on consecutively for approximately 1 minute to automatically purge the system. Adjust your temperature by pressing the up button on your touchpad until the desired temperature is displayed. This setting will allow your spa to heat to the set temperature.
Icon Introduction Pump Icons Light Icon AM/FM (F /C ) Time, temperature & message digits Set Point Icon Progress bar icon Service Icon Program Icon Heating Icon Icon Filtering Icon Economy Mode Icon Smart Winter Mode Icon Description The “Light” icon lights up when the light is on. The “Pump” indicator numbers light up and their icons become animated when pumps are on. A problem has been detected. Do not enter the water! Spa service is required.
Keypad Introduction Light Key Plus Key Program Key OK Key Right Key Pump Keys Key Left Key Minus Key On / Off Key Function ON/OFF KEY Standby Mode: When this feature is activated, all pumps may be stopped at the same time by a simple click of a button! Use the On/Off key to pause all pumps. Progress bar will display the remaining time before the system automatically exits Standby Mode (user can also exit Standby Mode at any time by pressing again the On/Off Key).
Key Function PUMP 3 KEY - Press Pump 3 key to turn Pump 3 on at high speed. - Press a second time to turn Pump 3 off. - A built-in timer automatically turns pump off after 20 minutes, unless pump has been manually deactivated first. LIGHT KEY - Press Light key to turn light on at high intensity. - Press a second time to turn light off. - A built-in timer automatically turns pump off after 20 minutes, unless pump has been manually deactivated first.
On/Off key Standby Mode : When this feature is activated, allows to stop all pumps at the same time by a simple click of a button! Use On/Off key to pause all pumps*. Progress bar will display the remaining time before the system automatically exits Standby mode (user can also exit Standby mode at any time by pressing again on On/Off key). In order to warn the user, the spa light will flash for a few seconds before the exit of Standby mode and restart the pumps.
Pump 2 key Press Pump 2 key to turn Pump 2 on at high speed. Press a second time to turn pump off. A built-in timer automatically turns pump off after 20 minutes, unless pump has been manually deactivated first. Pump 3 key Press Pump 3 key to turn Pump 3 on at high speed. Press a second time to turn pump off. A built-in timer automatically turns pump off after 20 minutes, unless pump has been manually deactivated first. Light key Press Light key to turn light on at high intensity.
+ /- keys Use (+) or (-) key to set desired water temperature. The tempe-rature setting will be displayed for 5 seconds to confirm your new selection. The "Set Point" icon indicates that the display shows the desired temperature, NOT the current water temperature! Program key Use Program key to display time or enter Programming menu by pressing and holding key.
Setting Filter cycle start time To program the filter cycle, you must enter these parameters: start time, duration and frequency. During a filter cycle, pumps run for one minute to purge the plumbing, then CP runs for the programmed number of hours and the ozonator is activated. Press Ok key a second time. The display will show FSxx, with "xx" representing the starting hour. Use (+) or (-) key to change setting (01:00- 12:00 AM/PM).
Setting Economy mode The Economy mode allows you to lower the temperature set point of the spa by 20 °F (11 °C) during a certain period of the day. Press Ok key a fourth time. Use (+) key to enable the economy mode, the display will show EP 1. Use (-) key to disable economy mode, the display will show EP 0. Setting Economy start time To program the Economy mode, you must enter two parameters: the start time and its end time. Press Ok key a fifth time.
When in Economy mode, the “Econ” message is displayed. Setting temperature unit Water temperature can be displayed in either Fahrenheit (˚F) or Celsius (˚C). Press Ok key a seventh time. The display will show either ˚F or ˚C. Use (+) or (-) key to change setting. Press Ok key a last time to go back to normal mode.
Cooldown While performing these tasks, the heater is not allowed to turn on and its icon flashes. The heater is not allowed also to come on throughout the cool down period of the heater element. Smart Winter Mode Our Smart Winter Mode protects your system from the cold by turning pumps on several times a day to prevent water from freezing in pipes.
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MAINTAINING YOUR SPA DRAINING YOUR SPA Your spa needs to be drained, cleaned, waxed, and refilled about every six months. More frequent water changes may be necessary if bather load is heavy. A hose bib has been provided below the left side of your front access panel, to assist you in draining your spa. 1) Turn off the power to your spa. If you fail to turn the power off, vital components could be damaged. Do not leave an empty spa exposed for long periods of time in hot, sunny weather.
JET CARE We recommend that you clean your jets when you drain your spa. However, if you do need to clean your jets in between, this can be accomplished with a full spa. 1) To remove the jet inserts turn the jet counterclockwise to the off position until it stops. Continue to turn the jet past the stop point to loosen it from the spa. The insert will now pull out. 2) Soak jet inserts in a mixture of 1 part vinegar to two parts warm water for 2-3 hours.
MAINTAINING YOUR SPA cont... REMOVING, INSTALLING AND CLEANING FILTERS These are the steps needed to successfully replace your filters. You should replace your disposable spa filters and clean your nondisposable filters every four months. 1) Turn off all power to your spa and remove the filter lid by lifting it out towards you. 2) Turn the filter counterclockwise and remove it from the filter well. 3) Dispose of the used filter. 5) To replace, set screen back into its place and turn clockwise to fasten.
WINTERIZING YOUR SPA It is not recommended that you drain your spa completely during freezing conditions. We recommend that you leave your spa full of water with the power on to keep the tub from freezing. If you decide to drain your spa during freezing conditions, contact your dealer for help. Contact your Artesian dealer before refilling a drained spa in freezing temperature. WARNING: Damage to your spa caused by freezing is NOT covered under warranty.
MAINTAINING YOUR SPA cont... SPA CABINET CARE If you elected to purchase your spa with a wood cabinet, this cabinet is stained and sealed with an oil based acrylic stain. The stain is formulated especially for spa cabinet and deck applications and is resistant to ultraviolet light damage caused by sun rays. It is also resistant to fungus and insect damage. Your Artesian dealer carries this type of stain for your convenience, so call your dealer when you’re ready to re-stain your cabinet.
chemicals. Your Artesian Spas authorized dealer will be able to supply you with the proper cleaning solution for your spa. After cleaning, make sure all residues are removed prior to filling the spa. This will help prevent sudsing and improper chemical balance. COVER CARE Cleaning of your spa cover is an important part of routine maintenance. Dirt acts as an abrasive to the vinyl topcoat, and can also cause wear to folds, seams, and stitching.
MAINTAINING YOUR SPA cont... CHEMICAL TREATMENT OF WATER Water from your tap is fine for showers, bathing and drinking. However, in a contained recirculating system such as in a spa, water must be treated with chemicals. The main purpose of chemical treatment is to keep the water sanitary and to maintain a specific balance of the water. Proper balance ensures that the water will not cause irritation to the users or harm the spa’s components. Chemical treatment does have its limitations.
WATER CHEMISTRY CAUTION: The chemicals used to maintain the pH balance of the water and to sanitize the water can be dangerous. Always follow these basic guidelines when handling the chemicals: 1. Always read and follow the directions on the label, unless directed otherwise. 2. Never mix different chemicals. 3. Do not exceed the recommended amounts of chemicals—follow the directions on the label. 4. Keep all chemicals out of the reach of children and pets. 5. Keep containers closed tightly when not in use.
WATER CHEMISTRY cont... WATER TREATMENT GLOSSARY cont... be rapid sanitizer loss, eye and skin irritation, expedited corrosion of metals, as well as staining throughout the spa. High PH can result in cloudy water, low sanitizer efficiency, as well as eye and skin irritation. 3 - Parts per Million (PPM): The term “parts per million” will be used frequently in the world of water care. The term simply means exactly what it says: the coexistence of any one unlike item with a larger number of “like” items.
9 - Organic Matter: These are carbon-derived substances typically generated by living organisms. In a spa, they are most frequently introduced into the water by bathers. Enzyme products such as Spa Perfect by Natural Chemistry are most effective at eliminating organic matter from your body of water. 10 - Microorganisms: This term refers to tiny, living organisms such as bacteria, protozoa, or algae.
WATER CHEMISTRY cont... WATER TREATMENT GLOSSARY cont... 17 - Chloramines: irritating, odorous forms of combined chlorine, formed by the reaction of chlorine with nitrogen containing waste products. Chloramines are ineffective as a pool or spa sanitizer. High levels of chloramines can cause the problems of “Red Eyes” or “Stinging Eyes.” Usually requires a shock treatment to lower or destroy the combined chlorine level.
of erosion and do not require electrical components. Most include some type of replaceable cartridge, that contains the copper, silver or zinc materials. 24 - Biguanide: the generic name for a non-chlorine, non-bromine, sanitizer that utilizes the polymer PHMB (polyhexamethylene biguanide). It is used to totally eliminate the use of chlorine or bromine. 25 - Biofilm: a slippery coating of microorganisms that can develop in poorly sanitized pools and spas.
WATER CHEMISTRY cont... SPA CHEMICALS GLOSSARY 1 - Alkalinity Up: The total alkalinity of your spa water should be between 80-140 PPM. A proper alkalinity will help buffer your spa water against sudden changes in pH. Every 2.5 tablespoons of Alkalinity Up will raise your alkalinity by 10 PPM in a spa holding 500 gallons of water. 2 - Bromine Tablets: These slow-dissolving tablets work especially well in the hot water of your spa.
7 - pH Up: The effects of low pH can be rapid sanitizer loss, eye and skin irritation, expedited corrosion of metals, as well as staining throughout the spa. pH up can be purchased from your dealer in either liquid or solid granular form. Please see your dealer for recommended dosage. 8 - Metal Protect or Remover: Also called stain and scale defense, metal protect inhibits staining and scaling in your spa. It will also prevent calcium build-up on the surfaces of your spa.
WATER CHEMISTRY cont... MAINTAINING THE PROPER pH BALANCE The pH factor is a measure of the relative acidity or alkalinity in the water. It is measured on a scale of 1 to 14. Pure water has a value of 7, which is neutral. Any value above 7 is alkaline, and any value below 7 is acidic. You should maintain a slightly alkaline pH level, between 7.2 and 7.8, in the hydrotherapy spa. Severe problems can occur when the pH balance is not maintained within this range. If the pH level exceeds 7.
TROUBLESHOOTING The auto-diagnostic module has multiple detection levels. In.scan continuously reads current at input to monitor breaker status. It also identifies corrective actions by displaying error codes on the box display. All errors will be displayed on the keypad and on the in.xm display. When displaying error codes, both the device ID and its related error code are displayed anternately. If there is more than one active error, the one with the highest priority is displayed first.
TROUBLESHOOTING cont... A hardware error was detected in in.xm. • Restart the spa pack and start and stop all pumps and blower. • If error reappears, contact local dealer to schedule a service call. User tried to set input current rating lower than the sum of current for all pumps. • Increase in.xm current rating (and breaker) or reduce pump size. Input voltage is too low. Either there is a problem with the terminal connections or with the power line.
TROUBLESHOOTING cont... In.xm internal temperature’s too high (overheat). • Remove spa skirt and let system cool down. • A system reset may be required to clear error. OH and blinking temperature higher than 122 F on the keypad display. In.xm detects water temperature higher than 112 F (overheat). • Remove spa skirt and let system cool down. • Add cold water and lower filter cycle.
TROUBLESHOOTING cont... This code is displayed when a “no flow” condition is detected by in.therm. Important: System will make three continuous flow checks during 9 minutes before displaying this error. • Make sure water valves are open and water level is high enough. • Check and clean filters. • Make sure there are no air locks (or that no object obstructs passage of water in in.therm channel). Pumps will make strange noise and error “P1 ER” might appear. Follow air lock procedure to clear them.
TROUBLESHOOTING cont... High Limit hardware circuit tripped. • Add cold water in spa and let heater cool down. • Reset spa pack using current breaker. System hasn’t detected any current change when turning on or off Pump 1. • Make sure Pump 1 is connected properly. • Manually change output status (on/off) of Pump 1 and cycle through all possible states (i.e. low and high speeds). • Reset spa pack. • If error does not clear, call your local dealer and schedule a service call.
TROUBLESHOOTING cont... System hasn’t detected any current change when turning on or off circulation pump. • Make sure circulation pump is connected properly. • Manually change output status (on/off) of circulation pump. • Reset spa pack. • If error does not clear, call your local dealer and schedule a service call. System hasn’t detected any current change when turning on or off the ozonator. • Make sure ozonator is connected properly. • Manually change the output status (on/off) of ozonator.
TROUBLESHOOTING cont... System hasn’t detected any current change when turning on or off fiber box. • Make sure fiber box is connected properly. • Manually change the output status (on/off). of fiber box and cycle through all possible speeds. • Reset spa pack. • If error does not clear, call your local dealer and schedule a service call. System hasn’t detected any current change when turning on or off the fan. • Make sure the fan is connected properly. • Manually change the output status (on/off).
Artesian Spas Gold Class Spa Warranty The following is a description of your warranty. You will also find information of what is not covered under warranty and along with what can void your warranty. For warranty outside USA and Canada, please refer to your countries Artesian Distributor, Lifetime Structure Warranty Gold Class Spas carry a lifetime structure warranty. The structure is defined as the shell below the exposed material finish.
years from the original date of delivery. The Electrical is defined as the electrical items. THIS WARRANTY IS GIVEN ONLY TO THE ORIGINAL OWNER, AND TERMINATES UPON TRANSFER OF OWNERSHIP. COMMERCIAL APPLICATIONS ARE EXCLUDED FROM THIS AND ALL WARRANTIES. The spa must be set on a level cement slab and/or a level deck surface that is sufficient to support the entire length and width of the spa. Standard building practices must be followed.
Artesian Spa Gold Class Warranty cont. WARRANTY IS GIVEN TO THE ORIGINAL CONSUMER AND TERMINATES UPON TRANSFER OF OWNERSHIP. COMMERCIAL APPLICATIONS ARE EXCLUDED FROM THIS AND ALL WARRANTIES. The stereo, speakers, L.E.D. lighting, and Ozone are not included in this warranty but are covered under a separate warranty. Damage caused by weather, poor water chemistry, and/or improper maintenance will not be covered under this warranty.
should be applied regularly to the cabinet to keep the wood in proper condition. Other Items Not Covered In This Warranty Some items are not covered in this warranty. These items either have a different warranty, or are warranted through the manufacturer of that item. Stereo And Stereo Components The stereo and stereo components, including speakers, sub woofer, wire harness and remote control, are covered for 30 days.
Artesian Spa Gold Class Warranty cont. Performance In the event of any defect covered by this LIMITED warranty, a May Manufacturing LLC, authorized agent will correct such defect within the terms and conditions contained herein. There will be no charge for parts or labor within the above terms. However, travel charges that occur will not be covered under warranty.
What Is Not Covered Under Your Warranty The following is a general overview of non-warranty items and work.
INTERIOR SPA DIAGRAM 60
1) Spa Pack 2) Heater 3) Therapy Pump 4) 24-hr Circulation pump 61
Please do not send products or other correspondence to the address below. __________________________ __________________________ __________________________ ARTESIAN SPAS Attn: Customer Care Department 4720 N. Lamb Blvd.
Ms.
11-0081-11
