user manual

Reference Manual
300530EN, Rev BA
September 2012
Rosemount 2410
6-26
Section 6. Service and Troubleshooting
6.3.3 Error Messages Error messages may be displayed on the Rosemount 2410 integral display
and in the Rosemount Tankmaster program. You also have the option to view
Input Register 1002 for an overview of active device errors (see
“Diagnostics” on page 6-7 or “Viewing Input and Holding Registers” on
page 6-2 for information on how to view diagnostics and various Input
registers with TankMaster WinSetup).
For each error message that may appear in Input register 1002, detailed
information can be found in Input registers 6100 to 6124 as shown in
Table 6-6.
Table 6-6. Error message
descriptions
Message Description Action
RAM error Input register no. 6100.
A gauge data memory (RAM) error has
been detected during the startup tests.
Note: this automatically resets the gauge.
Contact Emerson Process
Management/Rosemount TankGauging
service department.
FPROM error Input register no. 6102:
Bit 0: checksum
Bit 1: Application version
Bit 2: Application checksumz
Probably a checksum error in the
application software. Try to reprogram the
2410.
HREG error Input register no. 6104:
Bit 0: Checksum
Bit 1: Limit
Bit 2: Version
Bit 3: Read
Bit 4: Write
Probably a checksum error caused by
power failure between a configuration
change and CRC update. Reset to factory
configuration (see “Loading the Default
Database” on page 6-16) and reconfigure
the 2410. Use the Reset command before
checking the 2410 Error status.
SW error Input register no. 6106:
Bit 0: Undefined SW Error
Bit 1: Task Not Running
Bit 2: Out of stack space
Bit 3: Unused RAM access
Bit 4: Divide by zero
Bit 5: Reset Counter Overflow
Bit 15: Simulated SW Error
The 2410 SW is having trouble running
stable. Switch off the power to the 2410
for at least one minute. Switch power on
again. If the problem persists, contact
Emerson Process
Management/Rosemount TankGauging
service department.