Installation Manual 5500 Series, Catalog A5510 Thin Web Server software version 5 Warnings ................................................................................................... i Welcome............................................................................................................. ii 1 General Overview & Technical Specifications .............................................................. 1-1 2 Mounting Installation ........................................................
Thin Web Server Warnings The ASCO 5500 Catalog A5510 Thin Web Server (TWS) provides real-time monitoring and control of ASCO Automatic Transfer Switches and enginegenerator sets over the Internet or an Intranet. These precautions must be followed by all users: WARNING Be sure that Users to whom you give access are knowledgeable enough to have control of load transfer and of the generator.
Welcome Thin Web Server Who Should Use this Installation Manual This installation manual for the Thin Web Server should be used to assist individuals who will: • install and connect the Thin Web Server • configure the Thin Web Server with the setup program A working knowledge of Windows® 2000 or XP is necessary to use this software. Use of a mouse is assumed and that you are right handed.
1-1 Overview, Specifications, Ground Connection Thin Web Server Overview Ground Connection The ASCO 5500 Series Catalog A5510 Thin Web Server (TWS) provides real-time monitoring and control of ASCO Automatic Transfer Switches and engine-generator sets over the Internet or an intranet. The TWS also logs critical alarms and analog information. The TWS has a chassis ground point on the top left corner. Back out the screw and connect a braided lead as short as possible to earth ground.
Thin Web Server Mounting 2-1 Mount the Thin Web Server Refer to the outline and mounting drawing 771812 and mount the Thin Web Server vertically to a flat surface in a clean and dry location. If it is mounted in an enclosure it must provide adequate ventilation for cooling. Four 3/16” diameter mounting holes are provided in the back mounting plate. Securely mount the Thin Web Server as shown on the drawing.
Thin Web Server Connections 3-1 Connect the ATS Network Refer to Interface Wiring Diagram 771811. Use only the recommended communication cable listed below to connect the ATS network to the Thin Web Server. Standard 80º C Belden 1419A, 9842, or 9829 Alpha 6202C or 6222C Plenum Rated Belden 89729 or 82729 Alpha 58902 Connect the Power Refer to Interface Wiring Diagram 711811. Use a UL-Approved Class 2, 24 VDC nominal power supply (plug-in transformer 120 VAC to 24 VDC, 1 amp.; ASCO part no. 629458).
Thin Web Server Setup Program – Serial Connection 4-1 Minimum PC Requirements for Setup and Browser Programs The Thin Web Server requires the following minimum system configuration for the setup and browser program for serial connection: • Microsoft® Windows® 2000 or XP operating system • Personal computer with Pentium™ 4 2 GHz or higher processor • CD-ROM drive • Serial Port (RS-232), Ethernet Port (RJ-45) How to Install the Setup Program for Serial Connection The Thin Web Server Setup program on th
4-2 Setup Program – Serial Connection Thin Web Server 3. The Choose Destination Location screen displays. Use the default destination directory. Click Next. 4. The Select Program Folders screen displays. Use the default directory in the Program Folder. Click Next. 5. The Copying Windows Systems files … dialog box displays. These screens show you the actual installation status 6. The Setup Complete screen displays. Click Finish. Remove the CD-ROM and return it to its case.
Thin Web Server Setup Program – Serial Connection 4-3 How to start and setup the Thin Web Server software After installing the Thin Web Setup Program start the Thin Web Server software and set it up. 1. Double click the icon on the Windows desktop. 2. The Port Config tab displays first. Work with your network administrator to set up the server either for an internet or an intranet application. Enter the Ethernet TCP/IP information and outgoing mail server (SMTP).
4-4 Setup Program – Serial Connection Thin Web Server 6. Click the Email Address lower tab. Then enter the e-mail addresses (up to 5) of the persons whom you want notified of the selected alarms. Double check each e-mail address displayed in the five text boxes to verify that it has been typed correctly. Note: Make sure outgoing mailserver is configured properly and working. This functionality can be tested with third party e-mail testing programs. Alarms - Email Address 7.
Thin Web Server Setup Program – Serial Connection 4-5 10. Click the Logging tab. You can enable or disable historical data logging & alarm logging and change their default update interval. ; Historical data logging enabled or disabled flag Historical data logging update interval (15 to 30 minutes) Default frequency is 30 minutes ; Alarm logging enabled or disabled flag Alarms logging update interval (5 -20 seconds) Default frequency is 5 seconds 11. Click the Company Info tab.
4-6 Setup Program – Serial Connection Thin Web Server Un-installing the program 1. Go to the Windows-desktop and click á Start on the taskbar. 2. Click Settings on the menu. 3. Click Control Panel. 4. In the Control Panel window, double click the Add/Remove Programs icon. 5. In the Add/Remove Programs Properties window find ASCO TSSP on the Install/Uninstall tab. To start uninstall, select ASCO TSSP and click to proceed. You will be asked to confirm the file deletion process.
Thin Web Server Setup – Ethernet Connection 4-7 How to Establish Communication with the Thin Web Server via Ethernet Connection To set up the Thin Web Server via Ethernet connection, follow this procedure. Required items: • Portable laptop computer with network card, running Windows Xp, Windows 2000, or Windows NT, and Windows Internet Explorer 5.0 + installed. • Ethernet crossover network cable (part no. 629590-006) 1.
Thin Web Server File Management Utilities 5-1 How to copy, delete, and view files in the Thin Web Server ( to update firmware, to update documentation ) Two file management utilities are included on the install CD. One is for Serial connection and the other is for Ethernet use. Serial Connection 1. Connect the downloading serial cable between the TWS and your computer. Be sure that the proper COM port property settings are in effect. 2.
5-2 File Management Utilities Thin Web Server 9. To start the file delete process click the Delete button once. A DOS window opens. Let the process complete; do not interrupt it. When finished, the DOS window will close (with a series of beeping sounds). 10. When finished, click the Cancel buttons to return to the main screen. On the menu bar click Communication then Disconnect from the Server. 11. Reset the TWS.
Thin Web Server SSL Certificate & Private Key Files 6-1 How to install SSL certificate and private key files in the Thin Web Server Both the certificate and private key files have to be installed in the Thin Web Server root directory C:\. 1. Start the Thin Web Server setup program and connect to the server. Once connected, choose whatever utility is more convenient for your setup to perform file transfer.
Thin Web Server Connectivity Module Configuration 7-1 Connectivity Module Configurator Program This utility is used to create, manage, upload, and dowload configuration settings to ASCO Connectivity Modules (only part no. 629800-xxx) that the Thin Web Server will be communicating with over LAN. How to Add Configuration Setting for a Connectivity Module (Accessory 72E) 1. Launch the Thin Web Server setup program. 2. Connect to the Thin Web Server by clicking Communication, then Connect to Server.
7-2 Connectivity Module Configuration Thin Web Server How to Edit Configuration Setting 1. Set the pointer to the configurator setting that you want to edit and then click Edit device button. Click Edit device button. 2. Edit mode only allows modification of name and location descriptions of ATSs with Group 1 Controller (Series 300) and Group 6A/7A Control Panels (ASCO 940, 962, 436, 434, 447, 448). 3.
Thin Web Server Connectivity Module Configuration 4. 7-3 When the process is done this message should appear. Click OK to continue. If message does not appear (wait), close the application and redo the process again. Other Utilities How to Reset Thin Web Server Serially 1. Launch the Thin Web Server setup program and connect it to the Thin Web Server. 2. On the menu bar click Utilities, then click Request for REBOOT. 3. Click Yes to continue or No to cancel operation. How to Test Email Feature 1.
7-4 How to View TWS MAC Address Thin Web Server How to View the TWS MAC Address 1. Launch the Thin Web Server setup program and connect it to the Thin Web Server. 2. On the menu bar, click Utilities, then click Extract TWS MAC ID. 3. This will post the message window as: 4. This will bring the Thin Web Server to the debug mode. Shortly after, the DOS prompt window will appear which initiates the down-loading process. Make sure not to interrupt the process. 5.
Thin Web Server Client Settings 8-1 How to create an Ethernet TCP/IP network connection on a Windows® 2000® PC 1. Right click on My Network Places then click Properties. 3. If the device status indicates This device is working properly. close this window and proceed to the next step. Otherwise follow the instructions as indicated in the Troubleshooter help to fix the problem. 2. Right click on Local Area Connection icon. The following window will pop up. 4.
8-2 Client Settings 5. Install Internet Protocol by clicking on Install button. If already installed highlight Internet Protocol (TCP/IP) and click on Properties. Thin Web Server Start > Programs > Accessories > Command Prompt On the command prompt type: C:\ >ping 169.254.001.002 (If IP address of the Thin Web server is as listed in the example otherwise replace it with the new assigned one). 9.
Thin Web Server Client Settings How to create an Ethernet TCP/IP network connection on a Windows® XP® PC 1. Click start (lower left corner) and select Control Panel. 4. Right click on Local Area Connection icon. The following window will pop-up. 2. Click the Network and Internet Connections icon. 3. Click on Network Connections. 5. Click on Configure icon to verify installation of the Ethernet card.
8-4 Client Settings 6. If the device status indicates This device is working properly. close this window and proceed to the next step. Otherwise follow the instructions as indicated in the Troubleshooter help to fix the problem. Thin Web Server 8. If your PC is on the company network contact your IT personnel for appropriate settings. If you are connecting to an ISP using DSL or Cable modem contact your service provider for the settings.
Thin Web Server Troubleshooting Troubleshooting Possible Problem Symptom Possible Cause 1. Thin Web server (TWS) does not turn ON. . 2. Thin Web Server keeps rebooting. Corrupted usercfg.bin – Interrupted configuration upload. – TSSP and TWS versions mismatch. 3. Corrupted 72E IP address list after downloading 72E list at TSSP. Corrupted _72Ebin file. Interrupted configuration upload. 4. No response from TWS after power is applied.
Symptom 5. TWS booted but no client or browser can not connect to it. 6. TWS booted but found no serial ASCO devices. Possible Problem TWS is not connected to LAN. Possible Cause – LAN cable is damaged or not properly plugged into the TWS. – LAN cable is not connected to LAN1 port of the TWS. – No TCP/IP IP, subnet, gateway assigned to the TWS. – The hub’s uplink mode must be enabled at all times. Devices were not properly connected to the TWS. – Device incorrect wiring. – 72As not functioning.
Thin Web Server Symptom 7. TWS booted but cannot communicate to any remote _72E. 8. TWS reports communication error. 9. TWS email date and time received are incorrect. Troubleshooting Possible Problem TWS is not connected to LAN. 72Es are not connected to the LAN. Devices were not properly connected to the TWS. System DST, date, and time are not properly setup. Possible Cause – Check first if any client station within the LAN can communicate with the TWS.
monitor CMOS battery level. Symptom 10. Email alarms were not sent out. Possible Problem No email was received by expecting recipients when alarm happens. 11. TWS reboots during runtime. Intermittent system failure. 12. TSSP cannot connect to TWS. No connection between the computer and the TWS. Possible Cause – No outgoing mail server address specified to the TWS. – No originating email address specified to the TWS. – Incorrect receiving email addresses specified to the TWS.
Thin Web Server Symptom 13. Server setup program cannot upload / download configuration. Receiving an error message after upload / download. 14. Serial Modbus communication is not working properly. 15. TCP/IP open Modbus communication is not working properly. 16. Needed to reset alarm logs. Troubleshooting Possible Problem Corrupted TWS configuration file. Possible Cause – TSSP & TWS program version mismatch. Modbus master cannot communicate with TWS. Modbus master cannot communicate with TWS.
Communication Address Form Row No. Name of ATS or PM Location of ATS or PM ATS Serial Number ATS Catalog Number ATS ATS Amps Volts Address set in ATS Controller* Address set in Power Manager** (if provided) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Instructions: Fill in the information for each Automatic Transfer Switch (ATS) and Power Manager (PM) connected to the network.
Communication Address Form Row No. Name of ATS or PM Location of ATS or PM ATS Serial Number ATS Catalog Number ATS ATS Amps Volts Address set in ATS Controller* Address set in Power Manager** (if provided) 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Instructions: Fill in the information for each Automatic Transfer Switch (ATS) and Power Manager (PM) connected to the network.
Communication Address Form Row No. Name of ATS or PM Location of ATS or PM ATS Serial Number ATS Catalog Number ATS ATS Amps Volts Address set in ATS Controller* Address set in Power Manager** (if provided) 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 Instructions: Fill in the information for each Automatic Transfer Switch (ATS) and Power Manager (PM) connected to the network.
Communication Address Form Row No. Name of ATS or PM Location of ATS or PM ATS Serial Number ATS Catalog Number ATS ATS Amps Volts Address set in ATS Controller* Address set in Power Manager** (if provided) 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 Instructions: Fill in the information for each Automatic Transfer Switch (ATS) and Power Manager (PM) connected to the network.
INDEX A H Access Levels, 4-4 Alarms, 4-3 Alarm logging, 4-5 Ascii, 5-2 ATS alarm selection, 4-4 ATS Forms, back of manual ATS Power Manager Settings, 4-4 ATS Settings, 4-3 Help, see Troubleshooting ASI, 1-800-800-2726 customercare@asco.
