Instruction manual

ControlWave Micro Instruction Manual (CI-ControlWave Micro)
Revised May-2011 Service & Troubleshooting 5-1
Chapter 5 – Service and Troubleshooting
This chapter provides general diagnostic and test information for the
ControlWave Micro.
In This Chapter
5.1 ........................................................................5-2 Upgrading Firmware
5.2
..............................................5-5 Removing or Replacing Components
5.2.1
............................................5-5 Accessing Modules for Testing
5.2.2
............................................5-6 Removing/Replacing the Bezel
5.2.3
.................................5-6 Removing/Replacing the CPU Module
5.2.4
...........................................5-6 Removing/Replacing the PSSM
5.2.5
....................................5-7 Removing/Replacing an I/O Module
5.2.6
............................5-7 Removing/Replacing the Backup Battery
5.2.7
..............................5-8 Enabling / Disabling the Backup Battery
5.3
.............................................5-9 General Troubleshooting Procedures
5.3.1
.....................................................................5-9 Checking LEDs
5.3.2
....................................................5-15 Checking Wiring/Signals
5.4
...........................................................5-16 WINDIAG Diagnostic Utility
5.4.1
.........................................................5-18 Available Diagnostics
5.5
................................................................................5-22 Core Updump
Equipment
You need the following equipment to perform the procedures described
in this chapter:
To run diagnostics software:
 PC with WINDIAG software, and either OpenBSI LocalView,
NetView, or TechView for communications.
 Null modem interface cable
 Loop-back plug, 9-pin female D-Sub (for RS-232) (see Figure 5-13)
 Loop-back plug, 9-pin female D-Sub (for RS-485) (see Figure 5-14)
 Loop-back plug, 8-pin RJ-45 male (for twisted pair Ethernet) (see
Figure 5-16)
To perform
firmware upgrades:
 Null modem interface cable
 PC with the following software:
o OpenBSI LocalView
o OpenBSI System Firmware Downloader and either NetView,
LocalView, or TechView for communications.
o HyperTerminal (included in Windows®)
To replace the SRAM backup battery:
 Tweezers or needle-nose pliers.
To test the Power Supply/Sequencer module (PSSM):
 Digital multi-meter (DMM) with 5-1/2 digit resolution
 DC supply, variable to 30Vdc @ 2.5A (with vernier adjustment)