Installation manual

83
Diagnostics and Troubleshooting
Drive Faults
Faults View
The Faults view displays any active faults in the system. Those faults that do not require a reboot, can be cleared by
clicking on the Reset button on the front of the drive or module.
Figure 59: Faults View
Resetting Faults
Some drive faults are automatically reset when the fault condition is cleared. Others require drive power to be cycled,
logic power to be cycled, or the drive to be “rebooted” to be cleared. If you wish to continue working in the PowerTools
Pro software without resetting the fault, click the Ignore Fault button.
To reset faults that can be reset with the Reset button, simply click the Reset button in the Faults view or push the Reset
button on the front of the drive where the fault occurred.
Viewing Active Drive Faults
To view all active drive faults, select the View Faults command from the Device menu when online with the drive.
Rebooting the Drive
To reboot the drive, cycle power, cycle logic power or select the Reboot Drive command from the Device menu. This
command reboots the drive attached to the active Configuration Window.
Watch Window
PowerTools Pro contains a diagnostic utility called the Watch Window. The Watch Window can be used while
PowerTools Pro is running and the PC is online with the device. The Watch Window allows the user to monitor the status
of all the desired system parameters in one location. An example of the Watch Window is found in Figure 61 below.
To setup the Watch Window, select Tools\Watch Window from the PowerTools Pro menu. If not online with the device,
the Watch Window will be unavailable on the menu. Upon selecting Watch Window, the following Select Parameters
window will appear.