User manual
15 |
ENGLISH
5.0 Frequently asked questions
Q: The CD-ROM does not start automatically?
A: You can start the installation wizard by clicking ‘Start’, then ‘Run’. Type
‘X:\wizard\wizard.exe’ in the field ‘Open’ (X is the drive letter of your CD-ROM or
DVD station) and click ‘OK’.
Q: Why is the video image of the EM6561 camera not sharp?
A: The lens of the EM6561 can be turned to focus the camera and create a sharp
image.
Q: How can I reset the camera to factory defaults?
A: EM6561: Turn on the camera and wait 30 seconds. Now press the reset button
on the bottom of the camera for 10 seconds and release the button. The rotating
camera has now been reset to factory defaults.
EM6564: Turn on the camera and wait 30 seconds. Now press the white reset
button on the cable for 10 seconds and release the button. The outdoor camera
has now been reset to factory defaults.
Q: My wireless network (SSID) is not visible on the WLAN page?
A: 1. Check whether the antenna is screwed onto the camera.
2. Make sure the camera is within range of your wireless network. For a starting
point, place the camera within a few meters of your wireless modem/router. Once
you have made the setup, you can place the camera on the desired location.
3. If your wireless network is hidden (Hidden SSID), your SSID will not be
displayed. Based of the displayed MAC address, you can check whether it is your
own network. The MAC address of your router can be found on the bottom of the
router itself. (The last digit can deflect from the displayed MAC address).
Q: How do I switch the light of the EM6561 camera off?
A: Open the webpage of the camera and click on ‘For Administrator’. Click on ‘Basic
Network Settings’ and disable the checkbox ‘Network Lamp’.
Q: When opening the camera’s webpage a warning about an ActiveX element is
displayed?
A1: Try to use another web browser such a Mozilla Firefox or Google Chrome.
A2: Install the supplied software using the wizard. After installation, the computer is
equipped with the correct ActiveX element.
A3: Using Internet Explorer, use the following steps:
• Click ‘Tools’
• Click ‘Internet options’
• Click ‘Security’
• Click ‘Adjusted level’
• Change ‘ActiveX Control without signature’ to ‘Ask’ and click ‘OK’