Owner`s manual

32925-3-0115 Page 41
To Order Parts Under Warranty, please contact your local Empire dealer. See the dealer locator at www.empirecomfort.
com.Toprovidewarrantyservice,yourdealerwillneedyournameandaddress,purchasedateandserialnumber,andthe
natureoftheproblemwiththeunit.
ToOrderPartsAftertheWarrantyPeriod,pleasecontactyourdealeroroneoftheMasterPartsDistributorslistedbelow.
Thislistchangesfromtimetotime.Forthecurrentlist,pleaseclickontheMasterPartsbuttonatwww.empirecomfort.com.
Please note: Master Parts Distributors are independent businesses that stock the most commonly ordered Original
EquipmentrepairpartsforHeaters,Grills,andFireplacesmanufacturedbyEmpireComfortSystemsInc.
MASTER PARTS DISTRIBUTOR LIST
Parts Not Under Warranty
PartscanbeorderedthroughyourServicePerson,Dealer,oraMasterPartsDistributor.SeethispagefortheMasterPartsDistribu-
torslist.Forbestresults,theservice person or dealershouldorderpartsthroughthedistributor.Partscanbeshippeddirectlytothe
service person/dealer.
Warranty Parts
WarrantypartswillneedaproofofpurchaseandcanbeorderedbyyourServicePersonorDealer.Proofofpurchaseisrequired for
warranty parts.
AllpartslistedinthePartsListhaveaPartNumber.Whenorderingparts,rstobtaintheModelNumberandSerialNumberfromthe
nameplateonyourequipment.ThendeterminethePartNumber(nottheIndexNumber)andtheDescriptionofeachpartfromthefol-
lowing illustration and part list. Be sure to give all this information . . .
ApplianceModelNumber Part Description
ApplianceSerialNumber  PartNumber
Type of Gas (Propane or Natural)
Donotorderbolts,screws,washersornuts.Theyarestandardhardwareitemsandcanbepurchasedatanylocalhardwarestore.
Shipmentscontingentuponstrikes,resandallcausesbeyondourcontrol.
HOW TO ORDER REPAIR PARTS

1401WillowLakeBoulevard
Vadnais Heights, MN 55101
Phone: [phone]
Toll Free: 800-397-1339
www.deydistributing.com
Parts: Heater, Hearth and Grills

200 Locust Street
Hartford, CT 06114
Phone: [phone]
Toll Free: 800-243-9360
860-293-0479
 800-274-2004
www.fwwebb.com&www.victormfg.com
Parts: Heater, Hearth and Grills
East Coast Energy Products
10 East Route 36
West Long Branch, NJ 07764
Phone: [phone]
Toll Free: 800-755-8809
732-870-8811
www.eastcoastenergy.com
Parts: Heater, Hearth and Grills

2501 North Central Avenue
Chicago, IL 60639
Phone: [phone]
Toll Free: 800-880-2253
 773-466-1118

Parts: Heater