The emporiaSMART.5 – your helpful companion Wi-Fi connection or mobile data tariff required In keeping with true emporia tradition, we listened to the real experts when developing this new smartphone: our customers, people like you. I therefore have no doubt that this new emporia smartphone, a product featuring a great deal of Austrian engineering, will bring you plenty of joy. SMART.
› YOUR MOBILE PHONE AT A GLANCE 2 3 4 14 12 15 13 1 5 6 9 16 7 8 10 11 17
Your mobile phone at a glance Smartcover with function buttons (see page 32) Headset port 3 Loudspeaker (receiver) 4 Front-facing camera lens 5 Touchscreen 6 Menu button (see page 37) 7 Home button (see page 37) 8 Back button (see page 37) 9 Microphone 10 USB port 11 Loudspeaker 12 Volume buttons (see page 38) 13 On/Off button (see page 37) 14 Camera lens with torch/flash Emergency button (on Smartcover) (see page 49) 15 16 Battery cover NFC module (on battery) 17 1 2 Notes on this user guide • Thi
› CONTENTS 1. 1.1 1.2 1.3 1.4 1.5 Preparation 06 Scope of delivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 06 Inserting a SIM card and a memory card . . . . . . . . . 08 Charging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Turning on the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Entering a PIN code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 2. 2.1 2.2 2.3 2.4 2.5 2.6 2.
Contents 4.3 4.4 4.5 4.6 4.7 4.8 Setting up an email account . . . . . . . . . . . . . . . . . . . . . 43 Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Establishing an NFC connection . . . . . . . . . . . . . . . . . 45 Connecting to a PC to transfer data . . . . . . . . . . . . . . 46 Software updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Downloading apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 5.
1. PREPARATION 1.1 Scope of delivery Smartphone Battery with NFC-antenna (pre-installed) Smartcover Battery cover (with emergency without an button) emergency button Mains plug USB charging cable Charging cradle Headset WiFiVerbindung oder mobiler Datentarif notwendig SMART.5 Training book Installation manual Installation manual Training book The contents of this package are not suitable for young children and include small parts that can be swallowed.
Preparation › Not included in the scope of delivery • SIM card The SIM card is a chip card that you need to insert into the phone. You will only be able to place calls once you have done this. Your network operator will provide you with the card and the codes belonging to it (PIN and PUK) when you buy a mobile contract. Always use a tariff with a data package when using a smartphone. • Memory card A memory card is a chip card that will increase your smartphone's storage space.
Preparation 1.2 Inserting a SIM card and a memory card Always disconnect the phone from the charger and turn the phone off before removing the battery cover. › Take off the battery cover. Begin with the recess in the bottom left-hand corner of the cover. Avoid bending the cover too much, as doing that can damage it. Watch your fingernails when removing the battery cover. › Insert the SIM card. The SIM card slot is located on the right above the battery compartment and the memory card slot.
Preparation › Insert a memory card (optional). The memory card slot is located on the right above the battery compartment. Slide your memory card into the slot with the gold contact facing down. Only use a memory card that is compatible with this phone, such as a microSD® or a microSDHC® card. If you use an incompatible SIM card or memory card, the phone, the card or the data on the card can be damaged. › Attach the battery cover.
Preparation 1.3 Charging the battery To avoid contact faults with the USB connector, only use the charging cable supplied with the phone for charging. Before you use the phone for the first time, charge the battery for at least four hours. If you don't charge the phone for this period of time, the battery life could be reduced. Never connect the phone to the charger or a PC if a battery has not been inserted. Do not attempt to operate the phone without a battery inserted. Doing this can damage the phone.
Preparation › Using the mains plug • Insert the USB plug into the USB port at the top of thephone. • Then plug the cable's mains plug into a wall socket. › Using the charging cradle The charging cradle allows you to charge your phone easily and also gives you a fixed place where you can leave your phone when you're at home. To charge the phone, plug the charging cable into the port on the back of the charging unit and place the phone in the charging unit.
Preparation › Battery indicators on the phone • When the battery is running out of charge: The phone will beep and a warning will appear on the screen. The battery icon is red and the LED flashes. • When the battery is being charged: The battery icon is shown filling up and the LED is red. • When the battery is fully charged: The battery icon is full and the LED is green. You can now disconnect the charging cable from the phone and then unplug the cable from the wall socket.
Preparation When you turn your phone on the first time, the start-up process can take up to two minutes. The emporia logo will be on the screen when this is happening. Please do not interrupt this process. 1.5 Entering a PIN code Enter the four-digit PIN code for your SIM card when asked to do so and confirm the entry. You can change or turn off your PIN code in Settings – Security – SIM card lock.
2. USING THE PHONE FOR THE FIRST TIME 2.1 Basic Android™ and Google settings When you use your smartphone for the first time, you need to select a number of settings › Selecting a language English has been preselected as the standard system language. Hello If you would prefer to use a different language to operate your smartphone, proceed as follows: Tap on the preselected language (ENGLISH). A list showing all the available system languages will then appear.
Using the phone for the first time › Connecting to a Wi-Fi network If possible, establish a Wi-Fi connection, so that future updates and downloads don't use your mobile data. • A list will display all the available Wi-Fi networks. • Tap on the name of the network you want to connect your phone to.
Using the phone for the first time • You can check the password again by tapping on Show password. • When you have finished typing in the password, tap on the Connect button to establish a connection to the network. 100 % MyWLAN Security WPA2 Personal Password | Show password Advanced options Cancel 1 2 3 4 5 6 Connect 7 8 9 0 q w e r t y u i o p a s d f g h j k l z x c v b n m Done , 16 1 2 3 .
Using the phone for the first time › Copying apps and data Your smartphone will now check whether any updates for the Android operating system are available and install them automatically. 100 % Copying apps and data You can specify exactly what you want to be copied: your apps, your photos, your contacts, your Google account Used a smartphone before? In the next step, you can install apps and data from your old smartphone.
Using the phone for the first time › Setting up your Google Account In the next step, you will be asked to sign in with your Google Account. Enter your Gmail address and the password for the account to do this. If you have not used a Google Account before, you can set up a new one: 100 % Signing in Sign in with your Google account. Learn more Email address or phone number Forgotten your email address? Create an account For myself For my child • Tap on Create account. • Select For myself.
Using the phone for the first time • You now have to enter the same password a second time to ensure you haven't made any typing errors. • Tick the checkboxes for the terms and conditions and the data privacy statement, and then you can tap on Create account. • After that, you can select and Confirm personalisation settings for your Google Account. • Now you can select settings regarding the security and storage of Google services.
Using the phone for the first time › › Protecting your smartphone Now select a screen lock, so that your phone cannot be operated by anyone not authorised to do so. • Also choose whether the code has to be entered when the device is first started. • Enter your chosen code. • Enter the code a second time to ensure you haven't made any typing errors and then confirm it. Enabling Google Assistant By enabling the settings, you can install the full version of Google Assistant. Select ENABLE or NO, THANKS.
Using the phone for the first time › Setting up Google Pay If you would like to link your Google Account to a payment facility, tap on Add a card and enter the required details. You can Skip this process if you prefer. › Changing the wallpaper and font size Finally, you can personalise your smartphone's wallpaper and adjust the font size. These settings will be applied to all your phone's system, but not to the emporia app. You can now conclude the installation process.
Using the phone for the first time 2.2 Installing the emporia app When you've finished setting up Androidand Google, you will see the Android home screen. Tap on the start emporia icon. 12:30 100 % start emporia › 22 Legal information Agree to the terms and conditions, the data privacy policy and the app permissions for the emporia app by tapping on the box beside »I have read everything and am in agreement with it.«. Confirm your selection by tapping on Next.
Using the phone for the first time › Setting the emporia app as your home screen Select the following settings to make your smartphone start with the emporia interface. • Tap on Next. • Tap on emporia. • Tap on Set as default. 12:30 Now specify the emporia app as your start app. To do this, tap on (1) Next and (2) emporia.
Using the phone for the first time › Concluding the set-up process A notification will appear in the Info centre if any of the installation steps have been skipped. Delete this notification. › The new apps after the installation The emporia app includes a whole bundle of applications.
Using the phone for the first time 2.3 Setting up the home screen and favourites After you've installed the emporia app, the emporia functions will appear on the home screen and the app screen. The placement of the apps can be altered individually, with only the All apps button being unmoveable. › › Favourite Apps Camera Alarm Calendar Weather Play Store Internet Email All apps Changing the placement of an app • Tap and hold the app icon you want to move for at least three seconds.
Using the phone for the first time › • • • • • • › 26 Delete apps Open All apps on the app page. Swipe to the bottom of the list. Tap on Delete. Deletable apps are now marked with a box. Tap on the box of the app that you want to delete. Now tap on Delete in the top left. Confirm the deletion with OK. Changing the wallpaper The wallpaper is a decorative background image and can be set according to your personal preferences.
Using the phone for the first time 2.4 Creating contacts › • • • • • Entering contacts on the smartphone from scratch To create a new contact, open the Calls app . Tap on Phone book and then on Add contact. Enter the contact's phone number and then confirm it by tapping on Next. Enter the person's first and last names and then save them.
Using the phone for the first time Next, tap on the 2 on the black background. If you then select Edit, you can change all the details, including the photo. Don't forget to save any changes! › 28 Importing contacts from your SIM card The easiest thing to do is add the contacts from your old phone by transferring them with your SIM card. To do this, save all the contacts onto the SIM card while the SIM card is in your old phone and then insert the SIM card into your new smartphone.
Using the phone for the first time 2.5 Linking personal contacts Favourites › Favourites You can specify four contacts that are already stored in your phone book as favourites. • Tap on one of the four placeholders. • Select a contact from the list. This contact will now be displayed as a favourite. If you tap on the favourite, the phone will call the contact immediately.
Using the phone for the first time › My number Your own phone number will be taken from the SIM card and displayed automatically. You can also add your own number manually. › Setting up the mailbox The mailbox number is normally taken from the SIM card automatically. To enter your mailbox number manually, tap and hold the voicemail button for several seconds and change the settings. › Emergency calls The emporia emergency call feature enables you to call up to five people in an emergency.
Using the phone for the first time 2.6 Setting up the emporia keyboard The emporia app also includes a keyboard that was specially developed for the digital newcomer target group. on the home screen and Open Quick settings tap on emporia keyboard. You can now input settings regarding capitalisation, button press responses, autocorrect, suggested words and many other features.
Using the phone for the first time 2.7 emporia Smartcover LTE The emporia Smartcover is a unique accessory. The protective case opens like a book and its front is equipped 12:30 So, 21.04. with four buttons that can each be assigned a different function. This means the functions you have selected for these buttons can be used even when the cover is closed.
Using the phone for the first time If the phone is in battery-saving mode, activate the screen by pressing the on/off button. › Linking the function buttons • From the home screen, open the following: Quick Settings – More Settings – Smartcover.
Using the phone for the first time Red button – will take you one step back, decline incoming calls and end an ongoing call Arrow keys – allow you to move to the next item available in a list. Camera button – turns the camera function on Options for the camera: Flash function Record video Stop recording video Take photo Torch button You can open the Smartcover at any time. If you do this, your smartphone will automatically switch to using the whole screen for the current function.
3. USAGE 3.1 Battery-saving mode and locking the screen If you don't use your phone for a certain period of time, the screen will switch to battery-saving mode and go black. You can reactivate the screen by pressing the on/off button briefly. Locking the screen can also protect your phone from unintentional input on the touchscreen. › › Locking the screen manually • Press the on/off button briefly. • The screen will go black and lock,and the phone will beep.
Usage › Unlocking the screen If the screen is black, press the on/off button briefly to activate the screen. If a lock hasn't been set, the home screen will appear straight away, otherwise the locked screen will be displayed. › Functions on the locked screen If the screen is locked with the Swipe function, swipe the Unlock button on the locked screen to the right. The symbol will then change to an open padlock and the phone will beep.
Usage 3.2 Buttons on the phone › On/Off button • Press the power button for more than two seconds to switch the phone on or off. • Short press this button to wake the phone from sleep mode to wake it up or put it into this mode. › Home button • This button takes you back to the start page at any time with a short tap. • A long press on this button activates the Google Assistant. › › Back button Undo the last step of your actions. Menu button This button shows all open apps.
Usage › Volume buttons The volume buttons on the side of your phone allow you to adjust the volume, mute the phone when it is ringing or mute the alarm clock. 1 Audio profiles for ringer 12:30 1 24°C Sun, 21.04.
4. ESTABLISHING CONNECTIONS 4.1 Setting up a Wi-Fi connection To set up a Wi-Fi connection, you need the name of the Wi-Fi network (network SSID) and the corresponding password. If you already have a Wi-Fi network at home, you can usually find this information on the underside of the Wi-Fi router. › Enabling the Wi-Fi function on your smartphone • Open Quick Settings on the home screen by tapping on the gear icon.
Establishing connections › • Selecting and connecting to a Wi-Fi network Tap on the Wi-Fi text button 2 . | A list of available Wi-Fi networks will now be displayed. Tap on the network you want to q w e r connect your phone to. Enter the password for the network a s d f y x c in the input field. Tap on the Done , checkbox to display the password and check that it is correct. Confirm the entry by tapping on Connect.
Establishing connections › Checking your Wi-Fi connection • The connection between your smartphone and the Wi-Fi network will be established. • As soon as the connection has been established, the detail text will say Connected. The Wi-Fi network to which the phone is connected will now appear in the phone's Quick Settings as well.
Establishing connections 4.2 Setting up a mobile data connection If you allow your phone to use mobile data, you can use the Internet, receive notifications, etc. any time. • Open Quick Settings on the home screen by tapping on the gear icon. • Expand the list by tapping on More settings: • Activate the Mobile data function on your phone by tapping on the On/Off indicator button beside Mobile data. • The On/Off indicator button will now display On.
Establishing connections 4.
Establishing connections 4.4 Bluetooth Bluetooth is a wireless connection between electronic devices. It enables you to connect your phone to other Bluetooth-compatible devices such as a hands-free kit or an external speaker. › Turning on Bluetooth Open Quick Settings and turn on Bluetooth in More Settings. › Finding Bluetooth devices Tap on the text button Pair new device. All the available Bluetooth devices in your vicinity will be listed.
Establishing connections › Coupling a Bluetooth device Select the device you want to connect to your phone. Usually you will have to enter a code on your phone or the Bluetooth device for the connection to be established. In most cases, this code will be 0000 or 1234. You will find information on this in the user guide for the Bluetooth device. Devices that have been coupled before will be detected and connected automatically when they are near your emporiaSMART.
Establishing connections 4.6 Connecting to a PC to transfer data You can plug your emporiaSMART.4 into your PC and then transfer data easily. Plug the USB connector end of the USB cable supplied into the PC and the other end into your phone. The phone will detect the connection and the following message will appear in the Info centre: Charging this device via USB. Tap on this notification. A pop-up window displaying a list of options for using the USB connection will appear. Select File transfer.
Establishing connections 4.7 Software updates With the emporiaSMART.5, you can download the latest software for the phone yourself and therefore update the system and improve applications yourself. 1. Open System update in All apps. 2. Check that the battery is at least 30% charged. If it isn't, the download cannot start. 3. To begin downloading new software, select Check for updates. A message will appear telling you whether or not there is any new software available.
Establishing connections 4.8 Downloading apps emporiaSMART.5 and these are listed in All apps on the app screen. You can also install other apps from the Internet any time, however. To do this, turn on WiFi or enable mobile data usage. Download thousands of apps on »Google Play«. Google Play is your entertainment unbound. It brings together all of the entertainment you love and helps you explore it in new ways, anytime, anywhere.
5. EMERGENCY CALL FUNCTION Your phone is equipped with an emergency call function. You can use it to call for help quickly in an emergency. button has been preset to be off, as this The function will only work efficiently if it is adapted to your needs. Read the instructions carefully and set the emergency function according to your needs.
Emergency call function Inform the people you are setting as emergency contacts and discuss with them what they should do in an emergency. • If you want to add a help organisation or an official institution such as a rescue service, the police or the fire brigade as an emergency contact, it is imperative that you check this is okay with the respective institution beforehand. We do not assume liability for any costs incurred through your calling such an institution by mistake.
Emergency call function › What happens after the emergency button is pressed? button on the back If you press and hold the of the phone for three seconds, the emergency call sequence will begin. › Warning tone A continuous warning tone will start sounding immediately to draw the attention of people nearby to you. The warning tone will only stop when the emergency call has been cancelled or confirmed.
Emergency call function › 52 Emergency call message Help organisations are not sent emergency text messages. Private emergency contacts will be sent a text informing them of the incoming emergency call. You will receive an emergency call with loud beep-signal during conversion. Please press the 0 key three times to establish the connection. Help organisations are not sent emergency text messages.
Emergency call function › Emergency call cycle Your five emergency contacts will be called in the order in which you have saved them until somebody answers the call. If it is not possible to get through to the first contact, the second contact will be called automatically. If it is not possible to get through to the second contact, the third contact will be called automatically, and so on. All five contacts will be called a maximum of five times.
Emergency call function › › 54 What does the emergency call recipient have to do? If you have set a private individual as an emergency contact, they will have to confirm your emergency call as follows: • An automatic announcement will be played when the call is answered. • Your emergency contact now has to press the 0 (zero) key three times within 60 seconds to confirm the call. • Otherwise, the conversation will be interrupted and the call will move on to your next emergency contact.
Emergency call function › Saving emergency contacts You can set up to five contacts as emergency contacts. You can use the numbers of private individuals and help organisations. If possible, you should save private individuals at the beginning of the list and then help organisations. Only numbers that are already stored on your phone can be saved as emergency contact numbers. 1. Select a position in your list of emergency contacts. 2. Contacts will open.
Emergency call function › Editing emergency contacts To change an emergency contact, tap on the contact in the emergency contact list and follow the instructions in the section Saving emergency contacts. › Deleting emergency contacts 1. Select Delete and tap on the contacts you no longer wish to use as emergency contacts. 2. Confirm your selection by tapping on Delete. The deleted contacts will remain saved on the phone, but their places in the emergency contact list will now be unoccupied.
6. QUICK SETTINGS 6.1 Audio profiles • Media volume: Volume for media such as audio files and videos • Call volume: Volume for telephone conversations • Ring volume: Volume for the ringtone and the notification tone • Alarm volume: Volume at which the alarm rings • Vibration for calls: When this function is enabled, the phone will vibrate as well as ring when it receives calls. • Phone ringtone: Select a ringtone from the list for incoming calls.
Individualising your smartphone: Quick Settings 6.2 Wallpaper Select a photo from the photo album and set it as the wallpaper for the home screen.
7. MORE SETTINGS 7.1 Date & time Here you can select settings for the date, time, time zone and the formats you would like these displayed in. 7.2 Language & input Specify the language for your phone and select settings for the Emporia Keyboard here. 7.3 Emporia Keyboard • Input languages: Choose whether you want the selected system language to be the only input language as well or specify manually which languages should be activated as input methods.
Individualising your smartphone: More Settings • Sound on keypress: Every press of a button on the Emporia keyboard is accompanied by a clicking sound. • Pop-up on keypress: Every time a button on the keyboard is pressed, the selected letter is shown as a pop-up.
Individualising your smartphone: More Settings 7.4 Display Select settings for the screen such as Brightness level, Night light, Adaptive brightness, Screen timeout, Auto-rotate, Font size … 7.5 Face unlock When face unlock is activated, your smartphone can only be unlocked by you. › Setting up face unlock • Open the following: Quick Settings – More Settings – Face unlock. • Enter your screen lock PIN or set a PIN now. • Read the information on adding face data and then select Next.
Individualising your smartphone: More Settings › Using face unlock to unlock your smartphone Activate the screen by pressing the on/off button. • Hold the phone in front of you, so that front camera can scan your face. The scanning process will start automatically. • To restart the scanning process manually, tap on the blue head symbol on the screen. 7.6 Security settings To prevent your phone from being misused by other people, you can set a screen lock and a SIM card lock here.
Individualising your smartphone: More Settings 7.7 System settings Open the settings for the operating system Android 10 in System settings. To restore factory settings on your device, select the following: System – Reset options. The network, apps and the phone itself (Erase all data delivery condition) can be reset.
8. SAFETY INFORMATION • Manufacturer: emporia telecom GmbH + CoKG Industriezeile 36, 4020 Linz, Austria • Importer: Emporia UK and Ireland Limited 1st Floor, Building 2 Croxley Business Park, Watford, England • Contact: www.emporiatelecom.co.uk or www.emporiatelecom.ie • Brand name: emporia emporiaSMART.5 (S5) • Model: 8.1 Warranty Your 24-month warranty period (6 months for the battery and accessories) begins when the device is handed over to you.
Safety information 8.2 Support Emporia Service Centre Monday-Thursday 8:30-5:00 · Friday 8:30-1:00 service@emporiatelecom.co.uk • UK-Hotline: +44 · 1923 · 947778 www.emporiatelecom.co.uk/service • IE-Hotline: +353 · 1 592 6339 www.emporiatelecom.ie/service 8.3 Declaration of conformity (DOC) emporia telecom GmbH + CoKG (Industriezeile 36, 4020 Linz, Austria) hereby declares that the emporiaSMART.5 (S5) telecommunication or radio device complies with Directive 2014/53/EU.
Safety information 8.4 Technical product details • • • • • • • • • • • • • • • • • 66 Dimensions: 138.2 × 66.0 × 10.65 mm Dimensions: 155 g with battery Screen size: 5.5" capacitive multitouch Screen resolution: 720 × 1440 px Operating temperature range: 0 - 40° C Torch: protection class 3 Battery (replaceable): AK-S5; Li-Ion 3.8 V/3550 mAh Standby time: up to 250 hours Talk time: up to 700 min Internal antenna: SAR 0.79 W/kg (body), 0.21 W/kg (head), 1.
Safety information 8.5 Frequencies • • • • • • • BT (BDR+EDR): 2402 MHz~2480 MHz; transmitter power: < 0.0088 W BT (LE): 2402 MHz~2480 MHz; transmitter power: < 0.0003 W GPS: 1575.42 MHz~1575.42 MHz WIFI: 2412 MHz~2472 MHz; transmitter power: < 0.0524 W RLAN: 5180 MHz~5240 MHz; transmitter power: < 0.0187 W SRD: 5745 MHz~5825 MHz; transmitter power: < 0.0187 W NFC: 13.56 MHz~13.56 MHz; Feldstärke: 12.7 dBuA/m @ 3 m • E-GSM 900/GPRS 900/EGPRS 900: TX: 880~915MHz; RX: 925~960 MHz; transmitter power: < 2.
Safety information 8.6 Safety information Please read all the safety information in this user guide carefully and follow the advice. This is the only way you will avoid hazards and infringements. • Turn off your phone in hospitals and whenever you are near medical equipment. There should always be a distance of at least 20cm between a pacemaker and the phone when it is on. • Never try to control a vehicle while holding the phone in your hand.
Safety information • As a precaution, we recommend disconnecting the phone from the charger during thunderstorms. • The mains adapter serves as a separator between the product and your mains supply. The mains supply must be close to the device and easily accessible. • This device has been tested for typical applications where the device is carried on the body.
Safety information › Proper use • This phone is robust and designed for mobile use. However, it still needs to be protected from moisture (rain, bathroom water, etc.) and heavy impacts. • It is only designed for European network standards (AT, BE, CZ, DE, DK, ES, FI, FR, GB, HR, HU, IE, IT, NL, NO, PL, PT, SE, SI, SK, SZ, TR). • Do not leave it where it will be directly exposed to the sun. • Using it for any purpose other than that described above will result in damage to the product.
Safety information 8.7 Disposal • Disposing of the packaging • The packaging and packaging aids are recyclable and should be made available for reuse. • Disposing of the battery • Batteries should never be disposed of as domestic refuse! As a consumer you are legally required to return used batteries. They can be handed in at one of your community's local collection points or at specialist stores. • Disposing of the device • If this product ever wears out, please don't dispose of it as domestic refuse.
www.emporia.eu Misprints, errors and technical changes excepted.