Specifications
EMPYRE PRO SERIES INSTALLATION AND OPERATION MANUAL • 2011  25
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
Blower will not come on. High limit switches may be shut off 
because the water temperature is 
higher than aquastat setting per-
mits.
Wait for the water to cool down then 
press snap disc reset button (see pg 
8 No. 23).
No electricity. Check power supply.
Blower overheated. Wait for blower to cool down.
Blowerisonbutnoairinrebox. Flapperunitapstuckshut. Forceapopen.Cleanandoilap.
Toremoveapperunscrewblower
bolts. Use only seasoned wood.
The water overheated and boiled 
over.Nowafterrellingthewater,
temperature is below operating 
range, but there is no power coming 
through to the blower. 
The high limit switch (snap disc) has 
tripped the circuit.
This high limit switch (snap disc) has 
a manual reset. Press button to re-
set. To locate snap disc see page 8.
There is some smoke coming from 
the chimney most of the time.
Smoke exit lid is not sealing. 
(See pg 8 No.9)
Check linkage to door. Check for a 
gap between the lid and opening rib. 
Tighten the lid pivoting bolt.
Wood is of poor quality. Burn only seasoned wood.
Slots not covered with wood. Fire is 
bridging.
Break bridge with rake.
Water temperature is too low. Reduce heat draw from furnace 
allowing the water temp. to reach at 
least 160°F (71°C).
Furnace overheats and boils. Main door has been left open. Close door.
Main door and/or ash clean out 
gaskets are leaking.
Replace gaskets or adjust latches 
and/or hinges.
Hot water is not reaching the build-
ing.
Water level is low. Fill system to proper water level.
No water circulating. No power to pump.
Faultypump-xorreplacepump,or
replace cartridge.
Air in water lines. Bleed lines to release air and rep-
rime the circulating pump.
Low heat output. Wood moisture is too high causing 
the wood to bridge.
Note: When bridging happens there 
is an air space between the wood 
andthereboxoor.Theairthen
exitsthereboxwithoutcausingthe
wood to burn.
Use seasoned wood cut to proper 
length. See pages 17 and 18. Split 
large logs to eliminate too large of 
an air space. Place the logs care-
fullly so they do not bridge when 
burning.
Fire has almost died out before 
refuelling.
Addwoodbeforetherehasburned
down.
Wood is hung up and bridged 
because of incorrect length and 
loading.
Place logs centered over all the 
brick slots/air passages on the 
reboxoor.Note:Ifonebrickslotis
left with no wood the air bypasses 
the wood and exits through this slot.










