Specifications

26 EMPYRE PRO SERIES INSTALLATION AND OPERATION MANUAL • 2011
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
Low heat output. The brick slots/air passages in the
reboxoorareblockedbyash.
Using the ash rake, always stir the
reboxashintothelowerashcham-
ber before adding wood. Limit the
charcoal buildup and let the char-
coal burn down before adding wood.
Itisdifculttogetarestarted. Brickslotsontheooroftherebox
are blocked.
Place small pieces of wood so air can
owthrough.Avoidatpiecesofwood
thatcouldblocktheairwhenlaidat
onthereboxoor.Asyouaddmore
wood,stackthewoodsoaircanow.
Front and rear brick slot are ex-
posed due to poor choice and size
of stacked pieces.
Stirreoftentokeepbrickslots
covered.
Secondary burn chamber is full of
ash.
Clean ash out of secondary burn
chamber.
Fire dies out with wood still left in
therebox.
The furnace has been on the off
cycle for too long causing the wood
to bridge or hang up.
In spring/fall when one load of wood
lastsmorethan16hoursdonotll
uptherebox.
To further avoid bridging, stack the
wood so the lowest part of the stack
is in the centre. In spring/fall use
only 6 inch (15 cm) diameter and
smaller seasoned logs.
Not drawing enough heat from the
furnace.
Increase the heat draw on the fur-
nace.
There is a lot of smoke present
when I open the loading door.
Thereisatastagewhenthereisa
lot of smoke.
Clear smoke by opening door but
not smoke curtain.
Avoid opening the door for several
hours after loading.
The furnace has just shut off. Wait until the blower comes back on
and clears the smoke.
The brick slots are blocked. Clear brick slots.
Wood is too wet. Use dry seasoned wood.
Theroofhasiceandyashbuildup. The chimney cap is restricting the
exhaustow.
Do not use a chimney cap that re-
strictstheexhaustow.
Note: For the off season be sure to
put a cover on the chimney.
Ice on the ash clean out door. The door is too cold due to ash
buildup blocking the ash clean out
tube. Wood is too wet.
With ash rake, remove ash regularly
keeping the passage clear allowing
the hot air to reach the door. Burn
only seasoned wood.
Water dripping from the loading
door.
The door is not sealing properly.
Possible buildup on the door frame
bottom.
Adjust the latch and hinges (9/16”
socket). With ash rake scrape door
frame bottom.
Wood is too wet. Burn only seasoned wood.
Furnace is not sitting level. Level furnace.