User's Manual

EMS Wireless Operator’s Manual
EkoLink II
5
EMS Wireless Customer Support
2850 Colonnades Court
Norcross, Georgia 30071 U. S. A.
[phone] x5310
Service
Do not attempt to modify or service any part of this product other than in
accordance with procedures outlined in this Operator's Manual. If the
product does not meet its warranted specifications, or if a problem is
encountered that requires service, notify EMS Wireless's Customer Service
Department. Service will be rendered according to EMS Wireless's warranty
and repair policy. The product shall not be returned without contacting EMS
Wireless and obtaining a return authorization number from the Customer
Service Department.
When returning a product for service, include the following information:
owner, model number, serial number, return authorization number (obtained
in advance from EMS Wireless Inc.'s Customer Service Dept.), service
required and/or a description of the problem encountered.
Warranty and Repair Policy
The EMS Wireless Quality Plan includes product test and inspection
operations to verify the quality and reliability of our products.
EMS Wireless uses every reasonable precaution to ensure that every device
meets published electrical, optical and mechanical specifications prior to
shipment. Customers are asked to advise their incoming inspection,
assembly, and test personnel as to the precautions required in handling and
testing ESD sensitive optoelectronic components.
These products are covered by the following warranties:
General Warranty
EMS Wireless warrants to the original purchaser all standard products sold
by EMS Wireless to be free of defects in material and workmanship for two
(2) years from the date of shipment. During the warranty period, EMS
Wireless' obligation, is limited to repair or replacement of any product that
EMS Wireless proves to be defective. This warranty does not apply to any