User's Manual

EMS Wireless Operator’s Manual

EkoLink II

product which has been subject to alteration, abuse, improper installation or

application, accident, electrical or environmental over-stress, negligence in

use, storage, transportation, or handling.

Specific Product Warranty Instructions

All EMS Wireless products are manufactured to high quality standards and

are warranted against defects in workmanship, materials and construction,

and to no further extent. Any claim for repair or replacement of a device

found to be defective on incoming inspection by a customer must be made

within 30 days of receipt of the shipment, or within 30 days of discovery of a

defect within the warranty period.

This warranty is the only warranty made by EMS Wireless and is in lieu of all

other warranties, expressed or implied, except as to title, and can be

amended only by a written instrument signed by an officer of EMS Wireless.

EMS Wireless sales agents or representatives are not authorized to make

commitments on warranty returns.

In the event that it is necessary to return any product against the above

warranty, the following procedure shall be followed:

Return authorization shall be received from the EMS Wireless Customer

Support Department prior to returning any device. Advise the EMS Wireless

Customer Support Department of the model, serial number, and the

discrepancy. The device shall then be forwarded to EMS Wireless,

transportation prepaid. Devices returned freight collect or without

authorization may not be accepted.

Prior to repair, EMS Wireless Customer Support will advise the customer of

EMS Wireless test results and will advise the customer of any charges for

repair (usually for customer caused problems or out-of-warranty conditions).

If returned devices meet full specifications and do not require repair, or if

non-warranty repairs are not authorized by the customer, the device may be

subject to a standard evaluation charge. Customer approval for the repair

and any associated costs will be the authority to begin the repair at EMS

Wireless. Customer approval is also necessary for any removal of certain

parts, such as connectors, which may be necessary for EMS Wireless testing

or repair.