User's Manual

A Division of EMS Technologies, Inc.
IM610852-1 Rev 01
10 Jan 2007
5
2850 Colonnades Court NW
Norcross, GA 30071
Phone: [phone]
Fax: [phone]
EMS Wireless warrants to the original purchaser all standard products sold by EMS
Wireless to be free of defects in material and workmanship for the duration of the
warranty period of one (1) year from date of shipment from EMS Wireless. During the
warranty period, EMS Wireless' obligation, at our option, is limited to repair or
replacement of any product that EMS Wireless proves to be defective. This warranty
does not apply to any product, which has been subject to alteration, abuse, improper
installation or application, accident, electrical or environmental over-tress, negligence in
use, storage, transportation or handling.
2. Specific Product Warranty Instructions
All EMS Wireless products are manufactured to high quality standards and are
warranted against defects in workmanship, materials and construction, and to no further
extent. Any claim for repair or replacement of a device found to be defective on
incoming inspection by a customer must be made within 30 days of receipt of the
shipment, or within 30 days of discovery of a defect within the warranty period.
This warranty is the only warranty made by EMS Wireless and is in lieu of all other
warranties, expressed or implied, except as to title, and can be amended only by a
written instrument signed by an officer of EMS Wireless. EMS Wireless customer
support representatives are not authorized to make commitments on warranty returns.
In the event that it is necessary to return any product against the above warranty, the
following procedure shall be followed:
a. Return authorization shall be received from the EMS Wireless Customer Support
prior to returning any device. Advise EMS Wireless Customer Support of the model,
serial number, and the discrepancy. The device shall then be forwarded to EMS
Wireless, transportation prepaid. Devices returned freight collect or without
authorization may not be accepted.
b. Prior to repair, EMS Wireless Customer Support will advise the customer of EMS
Wireless test results and will advise the customer of any charges for repair (usually for
customer caused problems or out-of-warranty conditions).
If returned devices meet full specifications and do not require repair, or if non-warranty
repairs are not authorized by the customer, the device may be subject to a standard
evaluation charge. Customer approval for the repair and any associated costs will be
the authority to begin the repair at EMS Wireless. Customer approval is also necessary
for any removal of certain parts, such as connectors, which may be necessary for EMS
Wire- less testing or repair.
c. Repaired products are warranted for the balance of the original warranty period, or at
least 90 days from date of shipment.
3. Limitations of Liabilities