User's Manual

Preliminary Document Confidential EMS Wireless
Link2Cell
TM
-19
Manual
17
Trouble Shooting:
The Link2Cellâ„¢-19 has no field replaceable parts; repair is limited to improper mounting
location with respect to the cell site, insufficient RF signal levels, and installation or defective
units.
Problem Check Corrective Action
No Power Power Source Reconnect or repair
Power Source OK Replace Unit
Alarm Indication Recycle AC Power
No change Replace Unit
Amber Flashing No RF signal Detected Recycle AC Power
No Change Check Antenna alignment
with cell site
No Change Replace Unit
Amber Solid Indicator Weak RF Signal New Installation, Check
Antenna alignment with cell
site and recycle power
Weak RF Signal Previously working, recycle
power.
No Change Replace Unit
Green Flashing Indication Unit is in initial system
initialization, if still flashing
after 5 minutes replace unit
No signal improvement to
subscriber unit
Recycle power to unit Watch indicators for gain
settings.
Gain Settings, Amber or
Amber/red
OK, check antenna alignment
with cell site.
Red, amber/red solid or
flashing, or off
Insufficient isolation between
antennas in the unit possibly.
Move unit and try again.
Unit operation can be
effected if placed to close to
metal objects or equipment.
No Change Consult your Service
Provider
For Customer Service Call, Tel: 770 583-0555 Extension 5310