Use and Care Guide

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Cleaning Glazed Porcelain and Ceramic

Glazed porcelain and ceramic tiles are among the easiest flooring materials to clean. Due to their impenetrable

glazes, their surfaces are resistant to water, dirt, chemicals, oil, debris, and even germs and bacteria.

Always Remember:

• Do not clean porcelain tile flooring with ammonia or with cleaners that contain bleach and/or acid. Acid

and ammonia based cleaners may modify grout color and product stability.

• Use a cleaner that is pH neutral. This ensures cleaning will not harm your grout or surrounding surfaces.

• Do not use wax or oil-based cleaners.

• Use rugs at entrances to prevent dirt and grit from being tracked onto the tile flooring from outdoors. Tiles

are scratch resistant but not scratch proof.

• Do not use steel wool or other abrasive pads to remove tough debris or stains. Steel wool may scratch

your tiles and loose steel particles may eventually create rust stains in the grout over time.

• Although glazed surfaces are impervious, the use of a grout release will aid in post installation clean up,

especially if the glazed surface has a texture to it where mortar, grout and other construction debris can

get trapped inside grooves during and after installation.

Standard Cleaning Guidelines for Glazed Products

1. Sweep or vacuum loose dirt and dust from the floor prior to washing with water to prevent the tile from

becoming muddy or leaving a residue after cleaning. On textured surfaces sweep in multiple directions to

ensure the removal of all foreign material that might be residing in the textured surface. For wall surfaces

tile can be gently wiped down with a clean, dry cloth or rag.

2. Mop the floor with a mild detergent, degreaser, or tile cleaning solution. For textured floors, the use of a

medium bristle brush is recommended. A sponge or clean cloth can be used to apply the cleaning agent to

wall surfaces.

3. Rinse the tile thoroughly with clean water to remove any left-over detergents.

4. Drying with a clean cloth or rag is recommended to increase the shine and to prevent water spots or

streaks.

Summary of content (6 pages)

PAGE 1
Cleaning Glazed Porcelain and Ceramic Glazed porcelain and ceramic tiles are among the easiest flooring materials to clean. Due to their impenetrable glazes, their surfaces are resistant to water, dirt, chemicals, oil, debris, and even germs and bacteria. Always Remember: • Do not clean porcelain tile flooring with ammonia or with cleaners that contain bleach and/or acid. Acid and ammonia based cleaners may modify grout color and product stability. • Use a cleaner that is pH neutral.
PAGE 2
Cleaning Unglazed Porcelain and Ceramic Unglazed products are highly desirable due to their double loaded and throughbody characteristics. Polished finishes are typically protected by nano and/or wax coatings and are resistant to water, chemicals, and scratching.
PAGE 3
Cleaning Metal Tile Many of the metal tiles you see on the market today are made from solid metal, coated in metal glazes, or cast from polymers that are fused with real metal particles. Due to the presence of actual metal in most cases, careful attention must be paid when cleaning these unique surfaces. Always Remember: • Stainless steel cleaners for appliances tend to work well on stainless steel tiles as they are typically made from similar grades of steel.
PAGE 4
Cleaning Natural Stones Natural stone is a very durable surface when protected and maintained properly and is widely used in residential and commercial applications. Always Remember: • Sweep or vacuum your floors regularly. • Protect your stone from sand and grit as floors may scratch from dirt and debris. • Be careful with acidic foods and drinks (lemonade, orange juice, etc.) as they may etch certain stones. • Never use any cleaners that contain ammonia, acids, or bleach.
PAGE 5
Standard Deep Cleaning Guidelines 1. Sweep or vacuum loose dirt and dust from the floor. For wall surfaces, tile can be gently wiped down with a clean, dry cloth or rag. 2. Mix a high concentration cleaner, degreaser, or stripper as needed based on manufacturer’s guidelines for periodic deep cleaning. 3. Agitate with scrub brush or floor scrub machine. 4. Mop up dirty solution. A wet/dry vac may be used in large areas. 5. Rinse thoroughly with clean water, changing water every 500 sq. ft. or as needed. 6.
PAGE 6
Standard Cleaning Guidelines for Grout 1. Sweep, brush, or vacuum loose dirt and dust from the surface. For wall surfaces, grout can be gently wiped down with a clean, dry cloth or rag. 2. Mop, brush, or sponge the surface with a mild detergent, degreaser, or tile cleaning solution. 3. Rinse the grout thoroughly with clean water to remove any left-over detergents. 4. Drying with a clean cloth or rag is recommended to prevent water spots or streaks on the tile. 5. Reseal grout periodically as needed.