Use and Care Guide

Corporate Headquarters 8431 Santa Monica Blvd. Los Angeles, CA 90069-4209
Phone [phone] Fax [phone] Email:[e-mail]
www.emser.com
Care and Maintenance and Limited Warranty
General Care and Maintenance of Porcelain and Ceramic Tiles
• Sweep or vacuum your floors regularly
• Tend to spills quickly, floors may be slippery when wet, spills may discolor grout
• Wash tiles with clean water – if using soap or mild detergent make sure it is pH balanced
• Never use any cleaners that contain acid. Acidic or bleach based products may strip pigment from grout
and will cause sanded grouts to deteriorate.
General Care and Maintenance of Natural Stone floor and wall
All finishes of natural stone whether honed, polished, or tumbled, look beautiful and are very durable when protected and
maintained properly. Natural stone products are inherently porous and therefore require a different maintenance than
ceramic or porcelain tile. By following some simple guidelines, the life of the floor and/or wall can be extended.
• Sweep or vacuum your floors regularly, dirt and dust can scratch the surface
• Wash with clean water – if you use a soap make sure it is pH balanced
• It is recommended to only use cleansers specifically designed for cleaning natural stone.
• Never use any cleaners that contain ACID – when in doubt don’t
• Never use bleach, vinegar, or lemon juice as these can etch and eventually damage the stones surface
• Tend to spills quickly – Sealers do not prevent 100% of damage due to spills
• Never apply wax or acrylics – this will damage the stone
General Care and Maintenance of Natural Stone Countertops
Natural stone is an excellent choice for kitchen, bathroom, and bar countertops. By following some simple guidelines, the
life of the countertop can be extended.
• Never cut directly on the surface of the countertop
• Use coasters, tablecloths or placemats to avoid stains
• Clean up liquid spills quickly especially from acids like orange or lemon juice and oils like olive oil or other
condiments which can harm your stone
• Do not place any hot cookware directly on top of the stone- Use a trivet or a hot pad between the counter and
very hot cookware
• As with floor care do not use heavy abrasive cleansers or cleaning pads, use a soft sponge or cloth
Sealing Natural Stone
Sealing is essential to protect the beauty and ensure the longevity of any natural stone product. A penetrating sealer is
highly recommended for polished or honed marble, limestone, sandstone, tumbled stone, onyx and granite. A stone
enhancer sealer may be used to enhance the color of the stone to its fullest potential. As part of routine maintenance
procedure, all Emser Tile products require resealing on a regular basis.