Installation Sheet
21
Hardware Troubleshooting
Door is binding
a. Check that door and frame are properly aligned and door is free swinging.
b. Check hinges: They should not be loose or have excessive wear on knuckles.
Bolt will not deadlock
a. Check for sucient clearance of the bolt within the strike-side jamb. Correct
this by increasing the depth of the pocket for the bolt.
b. Check for misalignment of bolt and/or strike which may be preventing bolt
from properly entering the strike. With the door open, extend and retract the
bolt; if it is smooth, check the strike alignment.
Bolt does not extend or retract smoothly
a. Bolt and strike are misaligned, see above.
b. Check the backset of door relative to adjustments already made to bolt.
c. Verify proper door preparation and re-bore holes that are too small or
misaligned.
d. Verify keypad wire harness is routed under the bolt (see Fig. A)
e. Verify bolt is installed with correct side up (Fig. A)
NOTE TO INSTALLER AND CONSUMER
While EMTEK has included several features to prevent lockout (9V battery jumper,
low battery warnings), it is still possible for a lockout situation to occur. Because this
product does not have a mechanical override (a key), EMTEK recommends to use this
product in an environment where there are additional entry points into the dwelling.
Keypad numerics are scrolling
Remove interior escutcheon and check to ensure that the wire harness lies at against the
back recessed area and is properly routed along the side of the
escutcheon and tucked under the plastic cable guide.
Cycle lock in both the locked and unlocked positions. If problems are found:
Figure A