Warranty Guide

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WALK-IN TUB MANUAL

5701 NW 35 Avenue Miami, FL 33142 • Phone 866-633-4882 • Fax 866-560-1060

WARRANTY

DON’T FORGET TO REGISTER! PRODUCT MUST BE REGISTERED WITHIN 90 DAYS OF DELIVERY DATE TO ACTIVATE

WARRANTY. REGISTER AT WWW.SWCORP.COM/REGISTER OR FILL OUT AND MAIN IN THE REGISTRATION CARD ON PAGE

2 OF THIS MANUAL.

IMPORTANT! THOROUGHLY REVIEW THE BATHTUB AND CONTENTS OF THE PACKAGE. ANY DEFECTS OR DAMAGES MUST

BE REPORTED WITHIN 5 BUSINESS DAYS OF RECEIVING THE PRODUCT.

This 10-year warranty is extended to the first user to be free from defects in workmanship and material under

normal use and conditions for a period of 10 years from the date of the original purchase. This warranty relates to the

bathtub shell, frame and finish. The finish’s warranty does not apply to fading, cracking, delaminating or blistering

due to excessive wear, sun fading or scouring due to cleaning. Different warranty periods apply. The tub and all its

components including motors, electronic controls, waste and overflow, fittings and all plated finishes are covered by

a limited one year warranty, subject to verification of the defect or malfunction. All labor and repair-related services

are covered within the first 90 days of purchase. This warranty is non-transferable and applies only to the original

owner as stated on the original purchase order. Notification must be sent via certified mail to 5701 NW 35 Avenue.

Miami, FL 33142. The manufacturer will not be responsible for any water damage to any structures or any property

for any reason (including but not limited to manufacturer defects or improper installation). Manufacturer will assume

no responsibility for the loss of the system, inconvenience due to loss, damage to real or personal property or any

other consequential damage. Manufacturer will not be liable for any incidental expenses or material charges in

connection with removal or replacement of the purchased part or any part or parts of the system. Manufacturer is

not responsible for failures or damage that could have been discovered, repaired, or avoided by proper inspection

and testing prior to installation. This warranty shall not apply to any type of failure resulting from negligence,

abuse, misuse, misapplication, improper installation, alteration or modification, chemical corrosion or improper

maintenance. Scratches and surface damages must be reported within 5 days of delivery and prior to installation.

WARRANTY

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WALK-IN TUB MANUAL WARRANTY WARRANTY DON’T FORGET TO REGISTER! PRODUCT MUST BE REGISTERED WITHIN 90 DAYS OF DELIVERY DATE TO ACTIVATE WARRANTY. REGISTER AT WWW.SWCORP.COM/REGISTER OR FILL OUT AND MAIN IN THE REGISTRATION CARD ON PAGE 2 OF THIS MANUAL. IMPORTANT! THOROUGHLY REVIEW THE BATHTUB AND CONTENTS OF THE PACKAGE. ANY DEFECTS OR DAMAGES MUST BE REPORTED WITHIN 5 BUSINESS DAYS OF RECEIVING THE PRODUCT.
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WALK-IN TUB MANUAL WARRANTY Scratches and other surface damages reported after installation will be assumed to be a result of installation and will not be covered. Every walk-in tub must be installed by a licensed plumber, electrician and/or contractor; failure to do so will hereby void the warranty. There will be a charge for replacement parts or the replacement of the entire electrical unit if the defective unit is returned for any of the reasons listed above.
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WALK-IN TUB MANUAL RETURN POLICY RETURN POLICY We are committed to providing premium customer service. In the event that a product must be returned due to reasons other than defects, as mentioned in the warranty, the following procedures apply: Requests for returns and/or exchanges must be made within 30 days of receipt of product. The product must be in its original packaging and received at our facility in saleable condition.