Warranty Guide

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WALK-IN TUB MANUAL
5701 NW 35 Avenue Miami, FL 33142 • Phone 866-633-4882 • Fax 866-560-1060
RETURN POLICY
We are committed to providing premium customer service. In the event that a product must be returned due to reasons other
than defects, as mentioned in the warranty, the following procedures apply:
Requests for returns and/or exchanges must be made within 30 days of receipt of product. The product must be in its original
packaging and received at our facility in saleable condition. All returns will receive a 20% restocking fee plus all freight costs of
the original shipment and return shipment to us.
All requests for return must first be approved by us and have an assigned Returned Merchandise Authorization number
(RMA#).
RETURN POLICY
RETURN POLICY