Instruction manual

66
Problem Possible cause
No Power
• Check power cord connection.
• Confirm that there is power at the outlet.
INIT program cannot find the
MMX.
• Check power cord connection.
• Check that the MMX is networked via LAN. You can find the MMX by
selecting Manual Connect (WAN) in the Lookup menu.
• Check the network connection.
INIT program cannot find the
master MMX.
Check that the option switch 3 on the rear panel is set to the On position.
Connection to the INIT program
is not available because of
wrong ID and password.
If you lost the administrator ID and password, do a factory reset and
customize all settings all over again. The factory reset returns all the settings
including network settings to the original factory settings. Write down the
administrator ID and password just in case.
No Live Video
• Check connection between DVRs and MMXs.
• Check that video is displayed on the monitor connected to a DVR. If video
is not displayed, check the DVR settings and camera connection to the
DVR referring to the DVR User’s Manual.
• Check network connection on the DVR and MMX.
Video is not displayed properly.
Check the DVR’s video sources and set the option switch 1 on the rear panel
of the MMXs to the On or Off position to match MMXs’ video sources to
DVRs’.
Main monitor is not controlled.
• Check the connection between a master MMX and the main monitor.
• Connect to a network keyboard and check the main monitor ID of the
MMX.
Camera title is not displayed.
• Check the daisy chain connection between a master MMX and slave
MMXs.
• Check the network connection of a master MMX and slave MMXs.
The OSD icons are overlapped.
It is possible that OSD icons of both a DVR and a MMX are displayed at
the same time when both the DVR and MMX are set to display OSD icons.
Release the OSD icon display option either on the DVR or on the MMX.
7. Troubleshooting