User's Manual

55
FIRMWARE REINSTALLATION
Your MP4 Energy™ has an installed operating system, usually called firmware, that
sometimes needs to be reinstalled.
The process is easy, but has to be performed carefully, and only when it is really
necessary. If you see that the player halts, reboots randomly, or you have problems
to access the memory content from your computer, those are signs that the
firmware might be damaged you should reinstall the latest version available.
IMPORTANT: First of all, make a backup of the files inside the your MP4 Energy™ that
you want to keep and disconnect the device from your PC, since during the firmware
reinstallation the memory will be formatted and erased. It is also is very important to
make sure that your computer is virus-free and has no halt/lock problems.
Follow these steps to reinstall the firmware:
Insert the bundled Driver CD in a CD/DVD drive of your computer (Note: if you use 1.
Windows Vista, it is very important to download the latest version of the firmware
from our website www.energysistem.com). Make sure that the firmware you are
installing is for your model, otherwise you will damage the device.
The CD main menu will autorun. Select “Install Energy MP4 Firmware Utility”. 2.
You can run the installation wizard directly with the file “setup.exe” inside the
“Firmware” folder should the autorun not load.