Datasheet

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TROUBLESHOOTING
1.- Why I cannot play some MP3 files?
- The MP3 file has to follow some standards like MPEG1/MPEG2/MPEG 2.5
layer 3. Otherwise, the file must be converted using a software application.
2.- My player doesn’t power on and my computer doesn’t detect it, what can I
do?
- It is possible that there is a problem with the firmware. Please check the user
manual section “FIRMWARE REINSTALLATION”.
3.- Why I cannot play some WMA files?
- Make sure that you are not coding the WMA files with DRM.
Technical support email address:
[e-mail]