User manual

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8. TROUBLESHOOTING
If you experience problems with this receiver or its installation, in the first instance please read
carefully the relevant sections of this User Manual and this Troubleshooting section.
Problem Possible cause Solution
There is no picture or no
sound
Improper connection with AC
adapter or car adapter
Check the connection
Low battery Connect the power supply
Use of unauthorized power
supply
Your device may be damaged.
Use only the power supply
provided with de device
Power switch is on OFF
position.
Turn the switch to ON position
There is no sound If you can hear nothing
through the speakers, maybe
the earphone is plugged in
Unplug the earphone
The sound is muted Use the volume control to
unmute the sound
Dark picture Brightness and contrast are
not properly adjusted
Adjust Brightness, Contrast
correctly
The remote control is not
working
Battery exhausted Charge battery
Remote control is incorrectly
aimed
Aim the remote control to the
device. Check that nothing
blocks the front panel
Doesn’t display the subtitle The program signals no
subtitle
date
Try pressing the SUB button
to open the subtitle
The subtitle doesn’t open or
signal is too weak
Make sure the signal is good