Owner`s manual

4.
4.4.
4.
TROUBLESHOOTING GUIDE
TROUBLESHOOTING GUIDETROUBLESHOOTING GUIDE
TROUBLESHOOTING GUIDE
When your stove acts up, your first reaction may be to call for help.This guide may save time and money by enabling you to
solve simple problems yourself. Problems can be caused by to only five factors: 1) poor fuel; 2) poor operation or
maintenance; 3) poor installation; 4) component failure; 5) factory defect. You can usually solve those problems related to
1 and 2. Your dealer can solve problems relating to 3, 4 and 5. Refer to figures 32 - 34 to help locate indicated parts.
Should you need to contact
Should you need to contact Should you need to contact
Should you need to contact your dealer or the manufacturer, please photocopy and fill out the form in Appendix B. Try to
your dealer or the manufacturer, please photocopy and fill out the form in Appendix B. Try to your dealer or the manufacturer, please photocopy and fill out the form in Appendix B. Try to
your dealer or the manufacturer, please photocopy and fill out the form in Appendix B. Try to
answer as many questions as you can. Have it handy when you call. This will help you obtain a much faster service.
answer as many questions as you can. Have it handy when you call. This will help you obtain a much faster service.answer as many questions as you can. Have it handy when you call. This will help you obtain a much faster service.
answer as many questions as you can. Have it handy when you call. This will help you obtain a much faster service.
A BLOCKAGE WAS
DETECTED BY THE
PRESSURE SWITCH
RESET
BLOCKED FLUE
DETAILS
Possible
Possible Possible
Possible Causes:
Causes:Causes:
Causes: Possible Remedies:
Possible Remedies:Possible Remedies:
Possible Remedies: (Unplug stove first when possible)
1. Airflow pressure switch hose or pressure tap for hose are
blocked.
Unhook air hose from the airflow switch and blow through it. If air flows freely, the
hose and tube are fine. If air will not flow throw the hose, use a thin wire to clear the
blockage.
2. The air inlet, burn pot, interior combustion air chambers,
combustion blower, or exhaust pipe are blocked with ash
or foreign material.
Follow all cleaning procedures in the maintenance section of the owner’s manual.
3. Vent pipe is incorrectly installed. Check to make sure vent pipe installation meets the criteria in the owner’s manual as
well as the pipe manufacturer’s recommendations.
4. The airflow pressure switch wire connections are faulty. Check the connectors attached to the pressure switch.
5. The airflow pressure switch wires are pulled loose at the
connector on the wiring harness.
Check to see whether the wires are loose at the connectors.
6. Exhaust blower failure. This blower must turn on when you start the unit. If it does not, make sure there is
power on the connections. If the power is connected, the motor is probably defective;
if there is no power, see #7.
7. Control board is not sending power to exhaust blower. If there is no power going to the blower, check all connections. If all wires are
properly connected, you have a defective control board.
8. Control board not sending power to airflow pressure
switch.
There should be a 120-volt current going to the air switch after the stove has been on.
You will need a technician to perform this test.
9. Airflow pressure switch has failed (very rare). To test the airflow pressure switch, you need to disconnect the air hose from the
blower casing. With the other end still attached to the switch, very gently suck on the
loose end of the hose (you may want to completely disconnect the hose from the
stove and the switch first and make sure it is clear). If you hear a click, the switch is
working. BE CAREFUL: TOO MUCH SUCTION CAN DAMAGE THE SWITCH.