SAFETY PRECAUTIONS 1 MODEL EUROMAX OWNER’S MANUAL • • • • • • Warning: If your appliance is not properly installed a house fire may result. For your safety, follow the installation directions. Contact local building or fire officials about restrictions and installation inspection requirements in your area. These authorities should be consulted to determine if there is a need to obtain a permit. PLEASE read this entire manual before installation and use of this pellet fuel-burning room heater.
SAFETY PRECAUTIONS 2 INTRODUCTION Thank you for purchasing the EUROMAX pellet stove. You are now prepared to burn pellet in the most efficient, convenient way possible. To achieve the safest, most efficient and most enjoyable performance from your stove, you must do three things: 1) Install it properly; 2) Operate it correctly; and 3) Maintain it regularly. The purpose of this manual is to help you do all three.
SAFETY PRECAUTIONS 3 SAFETY PRECAUTIONS • DO NOT OPERATE YOUR STOVE IF YOU SMELL SMOKE COMING FROM IT. TURN IT OFF, MONITOR IT, AND CALL YOUR DEALER. • NEVER USE GASOLINE, GASOLINE-TYPE LANTERN FUEL, KEROSENE, CHARCOAL LIGHTER FLUID, OR SIMILAR LIQUIDS TO START OR “FRESHEN UP” A FIRE IN THIS STOVE. KEEP ALL SUCH LIQUIDS WELL AWAY FROM THE STOVE WHILE IN USE. • NEVER BLOCK FREE AIRFLOW THROUGH THE OPEN VENTS OF THE STOVE.
SAFETY PRECAUTIONS • ALLOW THE STOVE TO COOL BEFORE CARRYING OUT ANY MAINTENANCE OR CLEANING. ASHES MUST BE DISPOSED IN A METAL CONTAINER WITH A TIGHT LID AND PLACED ON A NON COMBUSTIBLE SURFACE WELL AWAY FROM THE HOME STRUCTURE. • THIS STOVE MUST BE CONNECTED TO A STANDARD 120 V., 60 HZ GROUNDED ELECTRICAL OUTLET. DO NOT USE AN ADAPTER PLUG OR SEVER THE GROUNDING PLUG. DO NOT ROUTE THE ELECTRICAL CORD UNDERNEATH, IN FRONT OF, OR OVER THE STOVE.
TABLE OF CONTENTS SAFETY 1. 1.1. 1.2. 1.3. 1.4. 1.5. 1.6. 1.6.1. 1.6.2. PRECAUTIONS ............................................................................................................................. 3 INSTALLATION ............................................................................................................................ 7 FEATURES ................................................................................................................................... 7 PREPARATION ....
3.10. REMOVAL AND REPLACEMENT OF GASKETS .................................................................................. 35 3.11. RECOMMENDED MAINTENANCE SCHEDULE ................................................................................... 40 4. TROUBLESHOOTING GUIDE ........................................................................................................ 41 5. ELECTRICAL DIAGRAM ........................................................................................................
INSTALLATION 1. 1.1. FEATURES ENERZONE EUROMAX FREESTANDING PELLET STOVE • • • • • • Width: 24” Height: 41” Depth: 28” Weight: 375 lbs. Flue size: 4” Hopper Capacity: Up to 125 lbs. (This can vary • • • • EPA status: < 4.5 g/h Burn rate: 1.3 lbs to 8.5 lbs. per hour BTU range: 10,500 to 70,000 Electrical consumption: o 5 Amps lighting cycle o 2.5 Amps. continuous duty Control board fuses: Main: 7.
falling through to the combustible floor if cracks or separation should occur in the finished surface, this would include floor protection for built-in raised hearths. Check local codes for approved alternatives. Clearances are measured from the sides, back, or face (door opening). For ceiling clearance refer to figure 4. Clearances may only be reduced by means approved by the regulatory authority.
1.4. COMBUSTION AIR SUPPLY It is mandatory to connect this stove to an outside combustion air source to reduce the risk of hopper burn back caused by negative pressure. An insulated 4” inside diameter metallic pipe, either flexible or rigid, must be attached to the inlet at the stove’s rear (refer to figure 5). A rodent guard (minimum ¼” wire mesh) must be used at the terminus (refer to figure 7).
FIGURE 7 Fresh air supply FIGURE 8 Fresh air supply 1.5. ANCHOR THE STOVE The stove must be anchored to the floor with screws. Please use the two holes located on each side of the pedestal (see figure 9.
1.6. VENTING In Canada, we recommend that you use a listed pellet vent that meets the ULC S-609-M89/ORD C441-M90 Standard. For the United States, we recommend that you use a listed pellet vent that meets the UL-641Standard. This unit can be vented in an existing factory-built or masonry chimney with the addition of a liner, provided the chimney is more than 4” in diameter. The liner should be listed and should meet the ULC S-635/640 standard in Canada and the UL-1777 standard in the USA.
1.6.2. Installation Configurations Termination Location Termination should not be located so that hot exhaust gases can be a hazard. They can reach temperatures of 500 ºF and cause serious burns. CAUTION: TERMINATION COLLAR (SPARK ARRESTER) IS MANDATORY. Refer to NFPA 211 (USA) or CSA B365 (Canada) for rules for the distance of exit terminal from windows and openings. The exit terminal of a mechanical draft system, other than a direct vent appliance shall be located in accordance with the following.
United States: • • Not Less than 36’’ (91 cm) above any forced air inlet located within 10 feet (305 cm); Not Less than 48’’ (122 cm) below and horizontally from, or one foot (30 cm) above, any door, window or gravity air inlet into any building; Not Less than 24’’ (61 cm) from an adjacent building and not less than 84’’ (213 cm) above grade when located adjacent to a public walkway. Cannot be located less than 12 inches (300mm) above grade.
b) Horizontally through wall (Refer to figures 11 or 12) NOTE: Follow instructions. Vent chimney manufacturer’s 1. Position stove, adhering to clearances shown in Figures 1, 2, 3 & 4. 2. Locate position of hole in wall; directly behind stove exhaust vent (refer to figure 5). 3. Always maintain 3” clearance from combustible materials. 4. Install vent wall thimble per vent manufacturer’s instructions. FIGURE 11 Venting through wall 5.
FIGURE 13 Venting through roof
c) Vertically into existing chimney system (Refer to Figure 14) As an alternative, 4” vent can be run inside existing chimney to termination (Figure 14). This is the preferred method. Follow guidelines for equivalent vent length. FIGURE 14 Venting through existing chimney d) Vertically into existing masonry fireplace (Refer to figure 15) NOTE: Follow instructions. vent chimney manufacturer’s 1.
e) Installation through side of masonry chimney (Refer to figure 16) NOTE: Follow vent chimney manufacturer’s instructions. 1. Position the stove, adhering to the clearances in Figures 1, 2, 3 & 4. Mark the center of the hole where the pipe is to pierce the masonry chimney. 2. It will be necessary to break out the masonry around the location of the pipe center mark. Use a 5-inch diameter hole for 4-inch pipe. 3. Measure and build chimney top plate. Cut out holes for chimney and the outside air pipe. 4.
2. OPERATION 2.1. PROPER FUEL THIS STOVE IS APPROVED FOR BURNING four different types of pellets: standard wood pellets, 100% bark pellets, sawdust/hay mix pellets, and switch grass pellets! Each type of pellet has its properties and will burn differently. The ash produced can also vary greatly. Factory-approved pellets are those ¼” or 5/16” in diameter and not over 1” long. Longer or thicker pellets sometimes bridge the auger flights, which prevents proper pellet feed.
Figure 17 LCD Interface location 2.3.1 LCD User Interface – Operation and Configuration The LCD interface used on the Enerzone Euromax is a touch screen, an electronic visual display that can detect the presence and location of a touch within the display area.
Here is a brief description of each bottom: = Indicates that the stove status is on manual mode = Indicates that the stove status is on thermostat mode. The red waves indicate that the thermostat is on demand. The waves will disappear once the desired temperature is reached. , = Indicates the flue temperature , , , , , , = Indicates the heat setting. Starting from flame to the biggest flame, the respective to 6. Pressing on the desired heat level change the color of the flame to red activation.
2.4. OPERATION TREE Figure 20 Operation Tree 2.5. SELECTING LANGUAGE You can choose between English and French. In order to change the language, refer to the operation tree at the beginning of this section. 2.6. VIEW STATISTICS Numerous statistics can be viewed, such as the stove run time (i.e. the number of hours the stove has operated since it was first used). In order to view statistics, refer to the operation tree at the beginning of this section. 2.7.
2.9. CHOOSING THE PILOT LAG TIME It is possible to change the setting of your unit such that if the thermostat does not call for heat after 45 minutes, the unit will remain at the lowest heat setting (#1) without shutting down (this is the PILOT ON mode). The stove will remain at the lowest heat level until the thermostat calls for heat again. It is also possible that the unit shuts down as soon as the thermostat stops calling for heat. This mode is called “PILOT OFF”.
• If you are using a wireless wall thermostat or a hand held thermostatic remote control, you can locate the receiver behind the stove’s back panel, on the right end side, just below the terminal block. Most receivers are already equipped with quick-connect terminals. Simply unplug the PC board wires connected to the back of the terminal block and connect them directly with the receiver’s terminals. Location of the thermostat is very important to obtain the best comfort and efficiency from your EUROMAX.
2.14. FILLING-UP THE AUGER When the stove runs out of pellets, it empties the auger housing. In order to start the stove again, you need to fill the auger to bring pellets to the burn pot for ignition. This process takes approximately 1 minute and a function has been programmed on the LCD interface. In order to fill the auger, push the auger button.
2.17. STARTING THE STOVE Before you start your stove, fill hopper and clean burn pot. Once the hopper is full of pellets, the auger is filled, and the firebox door is closed, you can start the stove. In order to start the stove, select the desired mode (manual or thermostatic) then simply press the round “on/off” icon on the main status page. If fire doesn’t start in 35 minutes, a warning code troubleshooting section for more details. will appear. Refer to 2.18.
c. WARNING: DO NOT OVERFIRE THIS STOVE. This may cause serious damage to your stove and void your warranty. It also may create a fire hazard in your home. IF ANY EXTERNAL PART OF THE UNIT BEGINS TO GLOW, YOU ARE OVERFIRING. Immediately press the “MODE” switch on the control panel, until reaching the ‘OFF’ position. DO NOT UNPLUG YOUR STOVE. If you leave your house and your stove is not connected to a thermostat or a fresh air supply, do not leave it at the maximum setting.
3. MAINTENANCE FAILURE TO CLEAN AND MAINTAIN THIS UNIT AS INDICATED CAN RESULT IN POOR PERFORMANCE AND SAFETY HAZARDS. NEVER CLEAN WHEN HOT. WARNING: 3.1. THE USE OF A DOMESTIC, CENTRAL OR COMMERCIAL VACUUM CLEANER TO PERFORM THE MAINTENANCE OF YOUR PELLET STOVE IS NOT RECOMMENDED. ASH PARTICLES ARE SO FINE THAT IT CAN DAMAGE THE MOTOR OF SUCH VACUUM CLEANERS. MOREOVER, EMBERS THAT ARE STILL HOT MAY CATCH FIRE IN THE USE OF AN ASH VACUUM.
3.2. MAINTENANCE OF THE COMBUSTION CHAMBER, HEAT EXCHANGERS AND BLOWER HOUSING Remove and clean the baffle inside the combustion chamber after burning +/- 10 bags of pellets. 3.3. MAINTENANCE OF THE HEAT EXCHANGERS AND BLOWER HOUSING The heat exchangers should be inspected regularly during the heating season. Easy access is provided: To access the heat exchangers, remove the decorative panel and the air jacket access panel located on the left hand side of the stove.
FIGURE 26 Cleanout panel and Pressure tap location 3.4. VENTING SYSTEM MAINTENANCE REGULARLY EXAMINE THE FLUE PIPES, THE JOINTS, AND THE SEALING TRIMS TO ENSURE THAT THE SMOKE AND THE COMBUSTION GASES ARE NOT TRANSPORTED INTO THE AIR DUCTING SYSTEM. The most efficient method to sweep the venting system is by using a 4-inch pellet brush. Brush downwards so ash, soot and creosote residues will come off the inner surface and fall at the bottom of the venting system where they can be removed easily.
CAUTION: CLEANOUT OF THE HEAT EXCHANGER, FLUE PIPE, AND CHIMNEY, IS ESPECIALLY IMPORTANT AT THE END OF THE HEATING SEASON TO MINIMIZE CORROSION DURING THE SUMMER MONTHS, CAUSED BY ACCUMULATED ASH. 3.4.2. Soot and Flyash – Formation and need for removal The products of combustion will contain small particles of flyash. The flyash will collect in the exhaust venting system and restrict the flow of the flue gases.
3.6. DOOR ADJUSTMENT In order for your stove to operate properly, the door should be adjusted periodically to provide an air tight fit. To adjust: • Remove the lock pin (spring pin) by pulling and turning it using pliers ("wise grip") • Turn the handle counter clock wise one turn to increase pressure • Re-install the lock pin (spring pin) with a small hammer FIGURE 28 FIGURE 29 3.7. DOOR GASKET MAINTENANCE It is important to maintain the door gasket in good condition.
3.8. GLASS CARE Clean door glass as necessary. The use of a specially designed cleaner is recommended. Your authorized Enerzone dealer can also assist you to choose the right product. Regular household glass cleaners will not clean creosote. WARNING: NEVER USE ABRASIVE CLEANERS ON THE GLASS OR DOOR. WARNING: DO NOT CLEAN THE GLASS WHILE IT’S HOT. WARNING: DO NOT ABUSE THE DOOR GLASS BY STRIKING, SLAMMING OR SIMILAR TRAUMA. WARNING: DO NOT OPERATE THE STOVE WITH THE GLASS REMOVED, CRACKED OR BROKEN. 3.9.
In the handle area, apply the gasket in surrounding the cast iron extrusion to ensure an adequate airtightness. Cut the gasket using cutting pliers. 7. Install 4 x ½ inch pieces of #40018 adhesive gasket aligned with each retainer tab to keep the appropriate gap between the glass and the door frame. 8. Install the glass in the door frame making sure it is centered.
9. Set the torx of the power driver at 1/3 of its capacity. Install the retainers using the screws removed in step 2. Start by installing one screw in the certre hole of each retainer, it will help you position the trims. Make sure the glass does not move and remain centered before installing the other screws. Each screw must be snugged against the retainer not overthighten.
3.10. REMOVAL AND REPLACEMENT OF GASKETS EXHAUST BLOWER CLEANOUT TRAP GASKET Step 1: Open the rear door located to the left of the appliance. Remove all 6 bolts retaining the exhaust blower cleanout trap. Remove the worn gasket and clean-up the contact surfaces. Keep the bolts for further instructions. Step 2: Remove all 4 bolts retaining the cleanout plate located inside the exhaust blower cage assembly. Clean-up the dirty area inside the appliance with an ash vacuum.
Step 3: Apply gasket #21344 from AC09190 on the exhaust blower cleanout trap and secure it all with all 6 bolts kept on step 2. Close the rear door. FRONT LEFT CLEANING AND REPLACING GASKET Step 1: Remove the front side shield located to the left of the appliance and take-off the side air jacket access panel by untying the 9 spring clips.
Step 2: Remove all 8 bolts securing the clean out trap. Remove the worn gasket and clean-up the contact surfaces. Clean-up the dirty area inside the appliance with an ash vacuum. Apply gasket #21352 from AC09190 on the clean out trap. Put back in place the clean out trap with its respective bolts. Step 3: Remove all 5 bolts retaining the upper clean out trap. Remove the worn gasket and clean-up the contact surfaces. Clean-up the dirty area inside the appliance with an ash vacuum.
Step 4: Put back in place the side air jacket access panel and re-attach all 9 spring clips. Put back in place the front side panel located to the left of the appliance. RIGHT CLEAN OUT PANEL GASKET Step 1: Remove the side shield located to the left of the appliance and take-off the upper air jacket access panel by untying the 8 spring clips.
Step 2: Remove all 6 bolts retaining the right clean out panel. Remove the worn gasket and clean-up the contact surfaces. Clean-up the dirty area inside the appliance with an ash vacuum. Apply gasket #21349 from AC09190 on the clean out panel. Put back in place the clean out panel with its respective bolts. Step 3: Put back in place the upper air jacket access panel and re-attach all 8 spring clips. Put back in place the side panel on the appliance.
3.11. RECOMMENDED MAINTENANCE SCHEDULE Use this as a guide under average-use conditions.
4. TROUBLESHOOTING GUIDE When your stove acts up, your first reaction may be to call for help.This guide may save time and money by enabling you to solve simple problems yourself. Problems can be caused by generally five factors: 1) poor fuel; 2) poor operation or maintenance; 3) poor installation; 4) component failure; 5) factory defect. You can usually solve those problems related to 1 and 2. Your dealer can solve problems relating to 3, 4 and 5. Refer to figures 32 - 34 to help locate indicated parts.
Possible Causes: Possible Remedies: (Unplug stove first when possible) 1. The hopper is out of pellets. Refill the hopper. 2. The burn pot holes are blocked. Remove the burn pot and clean it thoroughly. 3. The air inlet, interior chambers, or exhaust system is partly blocked. Follow all cleaning procedures in the maintenance section of the owner’s manual. 4. One of the two augers motor has failed.
Possible Causes: Possible Remedies: 1. Blockage in igniter tube or inlet for igniter tube. Remove the burn pot and clean it thoroughly. Make sure that all openings are clear. Find the place where the igniter tube comes out of the burn pot housing. It is a small tube located on the back of the burn pot housing. Make sure it is clear. Make sure there is no debris around the igniter element or inside the igniter tube. 2. Defective igniter element. Supply power directly to the igniter element.
Possible Causes: 1. The auger jammed, the auger motor is defective or the wiring harness shorted. 2. The auger fuse has blown. Possible Remedies: Remove the control board cover and check if the F2 fuse appears to have blown. Replace it with a 3 Amp 250V fuse. Plug the stove back and try to run the unit. Start by emptying the hopper.
Possible Causes: 1. The hopper lid has stayed open for more than 3 minutes Possible Remedies: As a security measure, the auger stops turning and feeding pellets as soon as the hopper lid opens. It will resume normal operation as soon as the hopper lid is closed. If the hopper lid stays open for more than 3 minutes, the unit will stop and a code “d” will appear on the control board. Close the hopper lid. Reset the unit and start it again.
• • • GLASS “SOOTS” UP AT A VERY FAST RATE FLAME IS LAZY, DARK, AND HAS BLACK TIPS AFTER STOVE HAS BEEN ON FOR A WHILE, THE BURNPOT OVERFILLS Possible Causes: Possible Remedies: 1. Stove or vent pipe is dirty, which restricts airflow through the burn pot. Follow all cleaning procedure in the maintenance section of the owner’s manual. 2. Vent pipe installed improperly. Check to make sure the vent pipe has been installed according to the criteria in the owner’s manual. 3.
5.
FIGURE 32 5.1 FIGURE 33 FUSE ACCESS: All fuses are located inside the pc board box. You must remove the pc board cover to access the fuse. To do so, simply remove the 5 screws securing it in place. Make sure you put the pc board box back in place before you restart the unit.
6. REPLACEMENT PARTS Contact an Authorized ENERZONE Dealer to obtain any of these parts. Never use substitute materials. Use of non-approved parts can result in poor performance and safety hazards.
# 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 ITEM BLOWER ANTI-VIBRATION CUSHION RIGHT BLOWER MOUNT BLOWER (500 CFM, 115v, 60Hz, 1100 RPM) CAPACITOR 10MF CAPACITOR HOUSING BLOWER WOOL RETAINER WOOL SEAL FOR BLOWER POWER CORD 96" X 18-3 THERMOSTAT TERMINAL 6 OUPUT MOTHER BOARD REAR LOUVER PRIMARY CHUTE GASKET AUGER GEAR MOTOR BRACKET AUGER SUPPORT INSULATION GEAR MOTOR FOR PELLET STOVE 3.
APPENDIX A Possible Vertical vent length (feet) HORIZONTAL AND VERTICAL VENT CHART Possible Horizontal vent length (feet) For example, let’s imagine an installation consisting of a horizontal vent coming out at the back of the stove on a total distance of 8 feet. This horizontal run is followed by a Tee and a 6-foot vertical rise. This type of installation is not acceptable.
APPENDIX B INSPECTION FORM
APPENDIX C LCD INTERFACE MOUNTING Step 1 The LCD mounting bracket is located in the hopper of the appliance and is preassembled to be installed in a right hand side configuration when facing the unit. If you are using the right hand side configuration go to the following step. You also have the option of installing the LCD mounting bracket on the left hand side on the back of the unit.
Step 3 Take the Telco black wire (D) which is located in the middle of the rear bottom panel and plug it into the back of the LCD touch screen interface receptacle. FIGURE 37 Step 4 Finally, secure the LCD touch screen housing (F) on the rail (E).
ENERZONE LIMITED LIFETIME WARRANTY The warranty of the manufacturer extends only to the original consumer purchaser and is not transferable. This warranty covers brand new products only, which have not been altered, modified nor repaired since shipment from factory. Proof of purchase (dated bill of sale), model name and serial number must be supplied when making any warranty claim to your ENERZONE dealer. This warranty applies to normal residential use only.