Owner`s manual

4. TROUBLESHOOTING GUIDE
When your stove acts up, your first reaction may be to call for help.This guide may save time and money by
enabling you to solve simple problems yourself. Problems can be caused by generally five factors: 1) poor
fuel; 2) poor operation or maintenance; 3) poor installation; 4) component failure; 5) factory defect. You can
usually solve those problems related to 1 and 2. Your dealer can solve problems relating to 3, 4 and 5. Refer
to figures 32 - 34 to help locate indicated parts.
Should you need to contact your dealer or the manufacturer, please photocopy and fill out the form in
Appendix B. Try to answer as many questions as you can. Have it handy when you call. This will help you
obtain a much faster service.
Possible Causes: Possible Remedies: (Unplug stove first when possible)
1. Airflow pressure switch hose or pressure tap for hose
are blocked.
Unhook air hose from the airflow switch and blow through it. If air flows
freely, the hose and tube are fine. If air will not flow throw the hose, use a
thin wire to clear the blockage.
2. The air inlet, burn pot, interior combustion air
chambers, combustion blower, or exhaust pipe are
blocked with ash or foreign material.
Follow all cleaning procedures in the maintenance section of the owner’s
manual.
3. Vent pipe is incorrectly installed. Check to make sure vent pipe installation meets the criteria in the owner’s
manual as well as the pipe manufacturer’s recommendations.
4. The airflow pressure switch wire connections are
faulty.
Check the connectors attached to the pressure switch.
5. The airflow pressure switch wires are pulled loose at
the connector on the wiring harness.
Check to see whether the wires are loose at the connectors.
6. Exhaust blower failure. This blower must turn on when you start the unit. If it does not, make sure
there is power on the connections. If the power is connected, the motor is
probably defective; if there is no power, see #7.
7. Control board is not sending power to exhaust
blower.
If there is no power going to the blower, check all connections. If all wires
are properly connected, you have a defective control board.
8. Control board not sending power to airflow pressure
switch.
There should be a 120-volt current going to the air switch after the stove has
been on. You will need a technician to perform this test.
9. Airflow pressure switch has failed (very rare). To test the airflow pressure switch, you need to disconnect the air hose from
the blower casing. With the other end still attached to the switch, very gently
suck on the loose end of the hose (you may want to completely disconnect
the hose from the stove and the switch first and make sure it is clear). If you
hear a click, the switch is working. BE CAREFUL: TOO MUCH SUCTION CAN
DAMAGE THE SWITCH.