enabling information anywhere Wireless Portfolio TM GPRS User Manual Enfora, Inc. 661 East 18th Street Plano, Texas 75074-5601 www.enfora.
This manual is copyrighted. All rights reserved. No portion of this document may be copied, photocopied, reproduced, translated, or reduced to any electronic medium or machine form without prior consent in writing from Enfora, Inc. © 2002 Enfora, Inc. All rights reserved. The information in this document is subject to change without notice and does not represent a commitment on the part of Enfora, Inc. All product names mentioned within this document are the trademark of their respective owners.
Regulatory Information The equipment certifications appropriate to your device are marked on the device and product specific information. The use of the equipment is subject to the following conditions: FCC COMPLIANCE STATEMENT This device complies with Part 15b of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Warranty Information ENFORA, INC. 12-Month Limited Warranty Enfora, Inc. warrants the products that it manufactures to be free from defects in materials and workmanship for a period of 12 months from the date of shipment from Enfora. This warranty is limited to the original purchaser of the product and is not transferable.
Contents Regulatory Information...........................3 Warranty Information.............................4 Introduction............................................6 TM About the Wireless Portfolio GPRS...................6 About this Manual..................................................6 Contents of Basic Package.....................................6 Hardware Features and LEDs.................7 Registering with a Service Provider........8 GPRS Basics................................................
Introduction About the Wireless PortfolioTM GPRS TM Welcome to the world of wireless data. Your Wireless Portfolio GPRS is a compact, wireless data modem that uses the GPRS (General Packet Radio Services) wireless communication system, allowing you to transfer data on the go (i.e., without wires). Wireless IP (Internet Protocol) supports browser-based applications, giving you feature rich capability with the Internet in your hand.
Hardware Features and LEDs 1 6 2 5 3 4 1 Infrared Port - Enables transmitting and receiving data between your PDA and the Wireless PortfolioTM 2 Connection Status - Solid Yellow = Attempting to connect Solid Green = Connected to the GPRS network Flash Green= SMS received 3 Reset Button - Used to hard reset the Wireless PortfolioTM 4 Battery Level - Solid Green = Power ON/Charge Complete Solid Yellow = Battery Low Flash Yellow = Charging 5 Power Button - Power On/Off 6 DC Jack - Connects to AC
Registering with a Service Provider GPRS Basics The General Packet Radio System (GPRS) is a service that provides actual packet radio access for mobile Global System for Mobile Communications (GSM). The main benefits of GPRS are that it reserves radio resources only when there is data to send and it reduces reliance on traditional circuit-switched network elements. In addition, GPRS allows improved quality of data services as measured in terms of reliability, response time, and features supported.
Device Compatibility Pocket PC 2002 Devices: All Pocket PC 2002 devices, must have EULA Service Pack 1 or greater, with Infrared Communication. Palm OS Devices. All devices using Palm OS 3.5 and above with Infrared Communication. Battery Operation Prior to using the Wireless Portfolio, charge the new battery for 2 hours to obtain a full charge. The Wireless PortfolioTM GPRS derives its power from a selfcontained battery pack to ensure there is no battery drain on the handheld device.
Getting Started This section explains how to setup the Wireless PortfolioTM GPRS for use with PDAs using Pocket PC 2002/Palm® OS 3.5+. Placing the PDA into the Wireless PortfolioTM Adhere the provided male velcro to the back of your PDA and Wireless PortfolioTM I/R port. Place the PDA on the inner right side of the Wireless PortfolioTM Position the Wireless PortfolioTM I/R port in line with the I/R port of the PDA (about 1 inch away). The position of the I/R port will vary on different PDAs. Figure 1.
Setup When the manager is launched it automatically ATTACHES to the network, just as a wireless phone. The service provider specific settings defined in the settings are NOT needed to attach to the network, but are needed to become GPRS Data Enabled mode. The SMS settings are required to send and receive SMS. In the attached state a user will be able to ONLY - Receive and Place Phone Calls - Receive and Send SMS Before Connecting to the GSM/GPRS network you must configure the following settings.
Network Settings Screen Selecting the Network tab opens the Network settings screen. Use the settings given to you by your service provider when you registered for service. Configurable settings are: APN - (Access Point Name) location of online access. Use static IP address - When selected, you may chose a specific, static IP address, as well as a Primary and Secondary DNS number. DEFAULT IS NOT SELECTED, this means you automatically get assigned a Dynamic IP and DNS number. Win CE Palm® Figure 7.
Advanced Settings Available Providers Screen This section is especially helpful when roaming in other countries. Selecting the Available Providers tab opens the Available Providers screen. By default, Automatic service provider selection is enabled. When selected, this allows the modem to automatically retrieve service provider data from your SIM card. Selecting Manual service provider selection allows you to select from a list of Available Providers on your network.
Quality of Service Settings Screen Selecting the Quality of Service tab opens the Quality of Service screen. By default, Use Subscribed Quality of Service is selected. When selected this enables the modem to retrieve predetermined quality of service preferences from your SIM card. Selecting Use Requested Quality of Service allows you to manually select quality of service settings.
Security Settings Screen Selecting the Security tab opens the Security screen. The Security screen allows you to enable or change the PIN associated with your SIM card. Win CE Palm® Figure 16. Security settings screen The initial Security screen allows you to Enable PIN or Change PIN by clicking the corresponding button. Enable PIN Selecting Enable PIN allows you to enter the PIN associated with your SIM card.
Change PIN Selecting Change PIN allows you to change the PIN associated with your SIM card. To change the PIN, enter the Old PIN, enter the New PIN, then Confirm New PIN again. Tap OK to accept the PIN, or Cancel to return to the main Security screen. Win CE Palm® Figure 16. Change PIN Figure 18. Change PIN SMS Settings Screen Only Necessary if the Utilization Code is not already on your SIM. Ask your service provider. Selecting the SMS tab opens the SMS screen.
Connecting to the Wireless Data Network To make a wireless network connection, click the Connect button on the Status screen. Prior to clicking the Connect button, the modem will be in Attached mode. In Attached mode, the modem is able to send and receive SMS text messages and phone calls only. Once in GPRS Enabled mode you are able to send and receive IP data, such as email and Internet activity. WinCE Palm® Figure 20.
Using SMS Composing a Message To send a message: Input the phone number(NO SPACES) of the person receiving the message Type the message in the compose box Tap send Win CE 12145555656 12145555656 Figure 22. SMS Compose SMS Inbox SMS Inbox displays all received messages, and allows the user to manage the messages accordingly. Win CE 12145558585 05:00 10/20 This is a test SMS Enfora, Inc. 661 East 18th Street Plano, TX 75074-5601 www.enfora.
Disconnecting From the Wireless Network To disconnect the Wireless Portfolio from GPRS data enabled mode click on the Disconnect button. You will be in Attached mode and still able to: - Receive and Place Phone Calls - Receive and Send SMS To disconnect from the network completely select File then Exit for Win CE. For Palm simply go to the Palm main menu. Win CE Palm® Figure 24. Disconnecting Enfora, Inc. 661 East 18th Street Plano, TX 75074-5601 www.enfora.
Monitoring Modem Status While in the ATTACHED state, the Status Screen provides three main areas of modem data monitoring:Connection Status/Signal Strength/Battery Above the Connection Status area is the name of the Service Provider and the PLMN ( Public LAN Mobile Network) currently in use. Win CE Palm® Figure 25 Modem Status Connection Status Connection Status descriptions are: Not Attached = Modem is not attached to the network. Windows CE icon is Red.
Device Screen To activate the Device Information screen, select the Device tab on Windows CE devices. For Palm® devices, tap the blue menu bar at the top of the display and select Device from the About menu. Here you will find information specific to your modem and SIM card. Windows CE Palm® 10 Figure 26. Modem screen tabs and Device screen The Device screen lists the following information: Device Name - name of Enfora modem in use.
About Screen To activate the Modem Manager Information screen, select the About tab on Windows CE devices. For Palm® devices, tap the blue menu bar at the top of the display and select Manager from the About menu. Here you will find information specific to your Modem Manager software, such as software version and build date. Enfora, Inc. contact information is also listed here. Win CE Palm® Figure 27.
Third-Party Applications Internet and Email The Wireless Portfolio GPRS modem can be used in conjunction with Internet browsers and email programs. To use Enfora’s Wireless PortfolioTM GPRS with third-party wireless applications, follow the instructions provided with the software to specify the Wireless PortfolioTM GPRS as the default wireless modem connection. Technical Support For problems related to your network access, contact your GPRS carrier service.