User manual

A.1 TROUBLESHOOTING
There may be various reasons for the abnormal operation of the receiver. Check the receiver
according to the procedures shown below. If the receiver does not work properly after checking it,
please contact the dealer. Don’t open the receiver cover. This may cause a dangerous situation.
Symptom
Cause
Remedy
The LED display on
front panel does not
light up.
The power cord is not plugged
in.
Check that the power cord is plugged in
to the wall outlet.
No picture or sound
Wrong connection of the Audio/
Video output of the receiver to
TV. Audio muting. TV power off.
Connect the Audio/ Video output of the
receiver to TV correctly. Press the
MUTE button Turn TV on.
No picture
The receiver can’t receive the
signal Incorrect values of some
tuner parameters Wrong
direction of the dish
Check the antenna cable, replace the
cable, or connect the cable to the
receiver tightly. Set the values of the
tuner parameters correctly in the
installation menu. Check the signal
strength with a spectrum analyzer and
adjust your dish correctly.
The remote control
does not work
The batteries of the remote
control are not inserted or
exhausted
Check whether the batteries are
inserted correctly in your remote
control. Check the batteries, and if
exhausted replace the batteries in the
remote control.
20