Manualshelf

Users Manual Part 2

ManualsBrandsEnGenius Technologies ManualsComputers & Accessories11ax Cloud Managed AP
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SSID Troubleshooting Naming Rules
There is a management SSID that lets users know the current status when an access point
connects to EnGenius Cloud. If an access point has lost its connection to the Internet but
still receives power, it will broadcast a management service set identifier (SSID) that can be
connected to for administrative tasks.
Connect to the default SSID by completing the following steps:
1.
Physically check that the access point has power.
2.
Check if a known default SSID is being broadcast.
3.
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Management SSIDS
<EnMGMTxxxx>-SSID_name>-No_Eth
Cause: AP does not have Ethernet connection.
Solution: Check if the Ethernet cable is unplugged.
<EnMGMTxxxx>-No_IP
Cause: AP cannot get an IP address from DHCP server.
Solution: Check the AP's IP address configuration.
<EnMGMTxxxx>-IP_Conflict
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