User's Manual

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Chapter10 | Troubleshooting
Viewing Your Video
How do I view live streaming using a mobile?
You can view your video on your iPhone, iPad and Android-based phone and tablet by using EnViewer. EnViewer is an App that
allows you to view and manage your camera at real time.
Where can I download my app?
You can download it by or searching APP store (for iPhone and iPad) or Google Play(Android-based mobile devices) for
“EnViewer”. You can also scan the following QR code to download EnViewer directly.
How do I use the web viewer on a computer?
You can view the camera at real time using any of popularweb browser, e.g. Chrome, Internet Explorer, Firefox. Given that you
have congured your camera properly. You should be able to get access to your camera by entering its DDNS or IP address. If you have
trouble nding your camera on your home network. Please use the provided E on your CD, EnViewer Finder, to nd out your camera’s
current IP address.
Google Play
for Android™ Devices
App Store
for iPhone
®
and iPad
®