User's Manual

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Chapter10 | Troubleshooting
Cloud Video Services
I can’t connect. What’s going on?
Check your router’s Internet setting. You can rst check other devices connecting to the router has Internet connectivity and
determine whether the source of the issue. If other connecting devices can connect to the Internet through the router. Then the
problem may lies on other router setting. Check wireless security settings. Turn off any rewall rules on the router see if connection
gets through.