User's Manual

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8.4. Cloud Video Services
If I cannot connect to the cloud service, what should I do next?
Please check your routers Internet settings. You can first check the Internet connectivity from other devices connecting to the router and
determine possible sources to cause the issue. If other connecting devices can connect to the Internet through the router, the problem may be
caused from other router settings. Check wireless security settings and turn off any firewall rules on the router to see if connection can get
through.