EP-436 4-line Wireless Phone System User's Manual WIRELESS SOLUTION PROVIDER
Table of Contents Safety Instructions.................................................... 1 General Safety Instructions ....................................................... 1 Product Safety Instructions ....................................................... 2 Battery Safety Instructions ....................................................... 4 Regulatory Information ............................................. 5 Congratulations ........................................................
Ending a Call ........................................................................... 25 Adjusting Receiver Voice Volume .............................................. 25 Placing a Call On Hold ............................................................. 25 Mute ....................................................................................... 26 Do Not Disturb (Silent Ring) ...................................................... 26 Key Guard ........................................................
Safety Instructions Caution: Your wireless telephone gives you freedom and flexibility to stay in touch while you move around. However, the safe and responsible use of the phone depends entirely on you. When using your phone equipment, safety instructions should be followed to avoid the risk of fire, electric shock, injury to person, and damage to property. General Safety Instructions 1. When using your wireless phone, ensure your safety and the safety of others: a.
pacemaker. Do not carry the handset in a breast pocket. If you have any reason to suspect that interference is taking place, turn off your handset immediately. Product Safety Instructions 1. Read and understand all instructions. 2. Follow all warnings and instructions including those marked on the product. 3. Changes or modifications to this product not expressively approved by the manufacturer will void the warranty and the FCC authorization to operate the equipment.
9. Never push objects of any kind into this product through housing slots/openings as they may damage the product, touch dangerous voltage points or short out parts that could result in fire, electric shock, or injury. 10. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your dealer or local power company. 11.
e. If the product has been dropped or housing has been damaged. f. If the product shows a distinct change in performance. Battery Safety Instructions 1. Use only manufacturer approved Nickel-Metal-Hydride (NiMH) rechargeable batteries and charger. Do not use other types of rechargeable batteries or non-rechargeable batteries. The batteries could short-circuit, and the battery enclosure may be damaged causing a hazardous condition. 2.
Regulatory Information EP-436 FCC ID: NNA-EP-436 IC: 3059A-EP436 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this phone. 1.
6. This telephone system has been tested and found to comply with the limits for Class B digital devices, pursuant to Part 15 of the FCC Rules and RSS210 of the DOC Rules. These limits are designed to provide reasonable protection against harmful interference in a general public installation. Operations of these devices may still encounter interference from/to nearby TV's, VCR's, radios, computers, or other electronic devices.
Congratulations You have purchased an exceptional business communications tool from a leading telephone system manufacturer. The EnGenius EP-436 4-line Telephone System is ideal for the small office/business and home office users. The EP-436 is the longest range, multi-line telephone and 2-way radio communications system providing users unparallel mobility and flexibility.
Equipment Checklist 1. In a Base + Handset package, please find the following components: a. Base Station x 1 b. Base Antenna x 1 c. Base AC/DC Adaptor x 1 d. Handset x 1 e. Handset Long Antenna x 1 f. Handset Short Antenna x 1 g. Battery Pack x 2 h. Charger x 1 i. Charger AC/DC Adaptor x 1 j. Telephone Cord x 4 k. Handset Carrying Case x 1 I. Audio-In Cable M. User's Manual, Warranty Card 2. In a Handset package, please find the following components: a. Handset x 1 b. Handset Long Antenna x 1 c.
Handset Illustration 1. Antenna 2. Earpiece/Receiver 4. 4-line LCD 10. Left/Right Soft Keys 6. 2-WAY/INTERCOM 11. Up/Down Scrolling Keys 5. TALK/FLASH TALK 2-WAY FLASH END INTERCOM 9. Headset Jack 1 2 ABC 3 DEF 4 GHI 5JKL 6MNO 7 PQ RS 8TUV 9 YZ Tone ON/ WX 0Oper OFF 3. Microphone 13. Power On/Off Key 9 12. END Key 8.
Handset Features Basic Handset Features 1. Antenna 2. Earpiece/Receiver 3. Microphone 4. 4-line LCD (Liquid Crystal Display) a. The LCD display has a LED (Light Emitting Diode) for backlighting. b. The 1st line consists of icons (see below). c. The 2nd and 3rd lines, maximum 14 characters each, display status, message, menu selections, or user-programmable alphanumerical characters. d. The last line displays the left and right soft key functions. e.
6. 2-WAY/INTERCOM a. Places an intercom call to another handset ID or a group ID (group paging). b. Intercom calls are digital, full duplex, and are conducted without the assistance of the base, thus leaving the base's line handling capacity fully available. 7. Ringer a. Rings during an incoming call. b.
Additional Handset Features 1. Up to 90 handsets and 99 Handset IDs a. ID 10-99: individual Handset IDs. ID 10 and 11 are the first two ID's assigned by the base and are designated "administrators" who can change base settings such as greeting message and other base administrative functions. b. ID 01-09: Group ID. Handsets can "subscribe" from the handset menu to group(s) and be paged when a landline caller or an intercom caller enters a Group ID. 2. Over-the-air handset registration 3.
Notes: 1. Once enabled from the handset, all phone calls will be routed to the designated number until disabled. A warning message will appear on the LCD. 2. Intercom calls are not forwarded. 3. Group calls are not forwarded. 10. Call Conferencing a. 2-handset and 1-line conferencing b. 1-handset and 2-line conferencing 11. DND (Do Not Disturb, i.e., Silent Ring) 12. User programmable Flash key timing a. From an administrator handset (Handset 10 or 11), press MENU-9-2-4 to select flash key timing. b.
. Call Hold a. Places call on hold. b. Change battery while call is on hold. 18. Mute 19. Phonebook a. 30 entries, each stores a phone number or handset ID (up to 28-digit) and name (up to14-character) b. Alphabetically sorted display and search feature. c. Dial from number display. 20. Automatic 2-level transmit power control 21. Sixteen-level LCD contrast selections 22. Six-level earpiece voice volume selections 23. Five-level ringer volume selections (high/low/vibrate/vibratethen-ring/off) 24.
Base Illustration AUDIO L4 L3 L2 5. Line in L1 DC IN 2. Audio in 6. DC in 4. Power LED 1. Antenna POWER LINE 1 LINE 2 LINE 3 Digital 4-Line Wireless Telephone System LINE 4 3. Line Status LED's 7. REG Button 8.
Base Features Basic Base Station Features 1. Antenna a. When selecting a location for the base station, it is better to locate the base station as high as possible to avoid obstructions that may interfere with radio transmission. b. When using an outdoor antenna, locate the antenna (not the base station itself) as high as possible for a clear transmission path. Note: The antenna port has a reverse thread connector; to remove antenna or cable, turn clockwise; to install, turn counterclockwise.
Custom greeting message cleared ID assigned to a phone line when AA is disabled, default = ID 10 (iii) Operator ID, default = ID 10 (iv) Registered handset ID table cleared b. Call Forwarding table: (i) Call Forwarding On/Off for all registered handsets, default = Off (ii) Clear Call Forwarding numbers for all registered handsets Notes: 1. Reset button is indented to prevent accidental system reset. 2.
Administrator Features Handsets 10 and 11 are designated administrators. Both have the same authority to perform base station administrative functions from their handset menu selections. No password is required 1. Auto-Attendant (AA) Configuration a. Sets number of rings before AA answers (2-9). b. Turns AA on/off for each of the 4 lines. c. If AA is turned off, select from two options (i) Ring all registered handsets. (ii) Ring a particular Handset ID (10-99).
Charger Illustration 1. DC In 3. Spare Battery Charging Slot 2. Handset Charging Slot 4. Handset Charging Indicator 5.
Charger Features 1. DC In Connects to Charger AC/DC Adaptor. 2. Handset Charging Slot Charges the handset battery when a handset is placed in cradle. (Approximately 90 minute fast charge time from empty.) 3. Spare Battery Charging Slot Charges spare battery when battery is placed in slot. (Approximately 90 minute fast charge time from empty.) 4. Handset Charging Indicator a. LED is not lit: slot is empty, no/poor contact, or no power to the charger. b. LED is blinking red: battery is being charged. c.
Getting Started Base Station Installation 1. Install base station antenna. Note: The base station's antenna port has a reverse-thread connector; to install antenna or cable, turn counterclockwise; to remove, turn clockwise. Improper installation may damage the connector. 2. Plug the transformer end of the base station AC/DC adaptor into a standard AC electrical power outlet, plug the other end into the "DC In" jack on the back of the base station. Note: 1.
For a 2 nd call coming in on a separate line, the phone system's builtin Call Waiting feature will alert the user and allow the user to toggle between 2 lines. 7. To use the Music/Message-On-Hold feature: Connect one end of a standard audio cable into a radio or audio player, and plug the other (3.5 mm) end into the MOH jack on back of the base. 8. Connecting an external telephone answering device: a. Follow instructions that come with the answering device. b.
Basic Operations Making a Telephone Call 1. Press TALK, wait for dial tone, and then enter phone number. 2. Alternatively, you can enter phone number first then press TALK key. When using this method to dial out, you can use the Clear (Left) and Delete (Right) soft keys to edit the number entered. "Delete" erases the last digit entered. "Clear" erases the entire line but remains in the dialing mode. 3. To abort dialing, press END key. Notes: 1.
Redial 1. Press REDIAL (Left) soft key. 2. The LCD shows the last phone number dialed. To dial this number, press DIAL (Left) soft key. 3. Use Up or Down Arrow Key to scroll through the last 10 phone numbers dialed. Select and press DIAL soft key. Notes: Intercom numbers (Handset ID) are not stored in the last 10 numbers dialed log. Receiving a Telephone Call 1. When an incoming call arrives, the ringer will ring or vibrate unless the ringer has been turned off. 2.
2. If the handset is on the charger cradle (ringer will be temporarily switched to "Ring" if it has been set to "Vibrate"), lift the handset and start conversation. 3. If the handset is not on the cradle, press any key (except PWR, END, and the SILENT soft key) to answer. Notes: 1. The LCD displays the caller's Handset ID. 2. You can press the SILENT (Left) soft key if you choose to ignore the call.
Notes: 1. The call being placed on hold can only be "unheld" by the handset that puts it on hold. 2. When call is on hold, an alert tone will be 4 consecutive beeps every 30 seconds will remind the handset that a call is on hold. 3. If the operation (e.g., call transfer) after putting a call on-hold fails, the held call may be dropped. 4. You can power off the handset (e.g., change battery) while call is on hold.
Key Guard 1. To prevent accidental dialing, you can press Menu (Right) soft key, then select Keyguard option. The handset keypad is locked. No key entry is accepted until the user performs the unlock procedure. 2. To unlock the keypad, press "Unlock" (Left) soft key, then, within 2 seconds, press the digit "1" to unlock. 3. Key Guard is in effect until unlocked. Battery Recharge and Replacement 1. Charge the battery when one or several of the following happen: a.
Advanced Operations Handset Registration 1. If your handset(s) is purchased as part of a system, it has been pre-registered with the base station at the factory. 2. You need to register the handset with the base station in the following situations: a. If a handset displays a Handset ID "00," that means it is a new handset or the ID has been erased. b. In certain situations, you may want to change a handset's ID.
f. Press the handset number key "2", this completes the deregistration process. Upon successful de-registration, the Handset will show ID "00". Notes: 1. The base has a 30 second registration timeout starting from pressing the REG button. The handset has a 12 second registration timeout starting from the registration or de-registration option has been selected. The base and handset will automatically exit registration mode after timeout. 2. Repeat registration or de-registration process if unsuccessful.
4. Obtain a Specific Handset ID: a. If a particular Handset ID is preferred over sequentially assigned ID, the administrator can "tell" the base in advance what the next ID assignment should be. b. Press administrator handset Menu (Right) soft key. c. Press the number "9", this will enter the handset administration menu. d. Press number "2", handset enters system setting menu. e. Press number "2", and enter the two-digit Handset ID to be assigned next by the base. f.
Notes: 1. The handset can change group affiliations at any time. 2. The base (administrator) is not responsible for group assignments. Consequently, it cannot de-subscribe a handset from a group. 3. When an outside line or an intercom caller enters a group ID, all Handsets subscribed to this group will ring. The first handset to answer will establish a link with the caller. Afterward, it is a one-toone call, not a one-to-many call. Call Transfer 1.
3. 3-Way Conferencing with a Second Handset: a. Press number "2" and enter a two-digit Handset ID to call another handset extension. b. After the second handset answers, press the CONF (Left) soft key. c. Two handsets and one phone line can now talk simultaneously. Any one party can drop out of the 3-way conferencing, leaving the remaining two parties still in conversation. 4. 3-Way Conferencing with a Second Phone Line: a. Press number "1" and enter a phone number to call another phone line. b.
8. A warning message "All calls are forwarded" will appear on the handset LCD. 9. To turn off call forwarding, repeat the above procedures and select "Off". Notes: 1. Because this setting is stored both on the handset and on the base station, the handset must be in range with the base to change the setting. 2. A warning message will appear on the handset LCD to inform the handset that all calls are forwarded. 3. Calls can be forwarded to another handset or a phone number, but not both.
5. If there is no entry after time out, AA will announce (OGM3): "Please hold, your call is being transferred to the operator." And automatically ring the operator handset. 6. If the destination handset does not answer (busy, power off, or out of range) after handset paging time out, the AA prompts the caller for another extension number by announcing (OGM5): "The extension you've entered is busy or not available. Please enter another extension number or press 0 for the operator." 7.
c. Subsequent pressing of FLASH key will toggle between Line 1 and Line 4. d. Press END key while talking to a line will terminate that particular call and automatically switch back to talking to the remaining line. Notes: 1. This built-in call waiting is separate from the Call Waiting feature available from the local phone company. The phone company provided Call Waiting functions on the same phone line, while the Call Waiting functions for this system functions on two separate phone lines. 2.
iv. Press "4" to turn AA On/Off: This can be done for each line separately. Turning off the AA may be useful when The line is not used by a group of people. External answering machine is to be attached to the line. Use Up/Down arrows to scroll through Line 1 through Line 4, and press "On" or "Off" soft keys. v.
a. Clear Handset ID: Press "1" and enter a two-digit Handset ID when prompted to clear this ID for later assignment. b. Set next Handset ID to be assigned: Press "2" and enter a two-digit Handset ID when prompted. This is the ID that will be given out by the base to the next handset registering with the base. Notes: 1. De-registration by the administrator will disable a handset's ability to use the base station to make or receive phone calls. This also frees up the ID for future registration. 2.
Notes: 1. When entering a phone number, the cursor automatically advances to the next digit field. Use Up and Down Arrows to move the cursor backward or forward to insert (to the left of the cursor) or delete (the digit above the cursor, or left of the cursor if cursor is on the right of the last digit). 2. When entering a name, the cursor automatically advances to the next character field if you press a different key for the next character.
4. The entries are alphabetically sorted and stored as a list in an ascending order (A to Z) from the top of the list. a. If the phonebook is entered from the menu, the first entry displayed is the top of the list. b. If the phonebook is entered using the down arrow, the first entry displayed is the top of the list. c. If the phonebook is entered using the up arrow, the first entry displayed is the bottom of the list. 5. The first line of LCD display shows name and the 2nd line shows the phone number.
4. Press "3" to view the last 10 numbers called, received, or missed. Records can be erased or edit/save into the phonebook. a. Press "1" to view the last 10 phone numbers dialed, starting from the most recent one. Use Up/Down Arrow to scroll through the list. (i). Press OPTION (Right) soft key for options. Press "1" and confirm to erase the current record. Press "2" to edit and save or save without editing into the phonebook.
5. Press "4" to set sound-related settings: a. Press "1" to select ringer volume: use the Up/Down Arrow scroll through 5 options: Low, Vibrate, Off, High-then-Vibrate, and High. Press SAVE (Left) soft key to save selection. Default = High. b. Press "2" to select ringer tone: use the Up/Down Arrow scroll through 4 options: 0, 1, 2, and 3. Press SAVE (Left) soft key to save selection. Default = 0. c.
(ii). Enter characters using the Character Table and method discussed in the Phonebook section. (iii). When finished, press SAVE (Left) soft key to save change. f. Press "6" to change LCD display contrast: (i). Use Up/Down Arrow to scroll through values 1 to 16. Pick one that is most suitable to you. Default = 10. (ii). Press SAVE (Left) soft key to save setting. g. Press "7" to change backlight setting. On will turn on the backlight constantly, Off will turn off backlight.
d. Press OPTION (Right) soft key to erase or edit the current message: (i). Press "1" and confirm to erase message. Subsequent messages will be moved up in the Outbox. (ii). Press "2" to edit message. Follow the instructions above for entering a new message. 5. Sending a text message: a. While viewing the outbox message, press the intercom key, then destination handset ID to send out the message. b. The current message is sent. c. There will be no acknowledgement returned. 6. Receiving a text message: a.
Technical Specifications Electrical Specifications Frequency RF Power Channel Spacing Number of Channels Modulation Multiple Access Frequency Hopping Rate TDMA Frame Length Number of Slots/Frame Number of Users/Carrier Receiver Sensitivity Antenna Connector Antenna Gain TX Power Control Range Telephone Interface Speech Coding Channel Coding Transmission Data Rate User Data Rate Duplex Voice Quality No.
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