Business Solutions User Manual EWS377AP v3/ECW230 v3 Indoor Access Point User Manual version 1.
IMPORTANT To install this Access Point please refer to the Quick Installation Guide included in the product packaging.
Table of Contents Chapter 1 Product Overview............................................... 4 Key Features/Introduction........................................................ 5 System Requirements............................................................... 6 Package Contents......................................................................... 6 Technical Specifications.............................................................. 7 Physical Interface.................................................
Chapter 1 Product Overview 4
Introduction Key Features • Supports IEEE802. ax/ac/a/b/g/n wireless standards with up to 1,148 Mbps data rate on 2.4GHz band and 2.400 Mbps on 5GHz bands. • Support MU-MIMO function on both 2.4GHz and 5GHz radio. • Support Tx Beamforming to enlarge the transmitting distance. • Perform 1024-QAM to increase 25% better throughput compare to 802.11ac 256-QAM. • Systemic and distributed management over EnGenius ezMaster and EWS Management switch without licensing or subscribed fee.
System Requirements Package Contents The following are the Minimum System Requirements in order to configure the device. • Access Point • Computer with an Ethernet interface or wireless network capability • Ceiling Mount Base (15/16” T-Rail) • Windows OS (XP, Vista, 7, 8, 10), Mac OS, or Linux-based operating systems • Mounting Screw Kit • Ceiling Mount Base (9/16” T-Rail) • Quick Installation Guide • Web-Browsing Application (i.e.
Technical Specifications Standard: IEEE802.11ax/ac/a/n on 5 GHz IEEE802.11ax/b/g/n on 2.4 GHz Optimize Performance Quality of Service (QoS): Follow 802.11e Power Save Mode (UAPSD) Pre-Authentication (Compliance with 802.11i&x) PMK Cahcing (Compliance with 802.11i) Fast Roaming (802.
Comprehensive Protection Wireless encryption standard Hidden SSID in beacons Rogue AP Detection (Support on Manged mode) L2 Isolation Client Isolation Https SSH tunnel Security WPA3 Personal WPA3 Enterprise WPA2 Personal (AES) WPA2 Enterprise (WPA-PSK AES) Hides SSID in beacons MAC address filtering, up to 32 MACs per SSID Wireless STA (Client) connection list Https Support SSH Support Physical/Environment Conditions Operating: Temperature: 0 °C to 40 °C (32 °F to 158 °F) Humidity (non-condensing): 90% or
Physical Interface Dimensions and Weights Length:205.73 mm (8.10”) Width: 205.73 mm (8.10”) Depth: 33.25 mm (1.31”) Weight: 597 g (1.32 lbs) 6 5 1 5 2 1 Latch: Fix mounting when sliding bracket into this slot 2 Reset Button: Push this button to reset or reboot this device 3 LAN Port (Proprietary 54V/0.6A or 802.3at): Ethernet port for RJ-45 cable.
Chapter 2 Before You Begin 10
Computer Settings Windows XP/Windows 7/Windows 8/Windows 10 1b. Move your mouse to the lower right hot corner to display the Charms Bar and select the Control Panel in Windows 8 OS. In order to use the Access Point, you must first configure the TCP/IPv4 connection of your Windows OS computer system. 1a. Click the Start button and open the Control Panel Windows 8 1c. In Windows 10, click Start to select All APPs to enter the folder of Windows system for selecting Control Panel.
4. Select Internet Protocol Version 4 (TCP/IPv4) and then select Properties. 2a. In Windows XP, click Network Connections. 2b. In Windows 7/Windows 8/Windows 10, click View Network Status and Tasks in the Network and Internet section, then select Change adapter settings. 3. Right click on Local Area Connection and select Properties. 5. Select Use the following IP address and enter an IP address that is different from the Access Point and Subnet mask, then click OK.
Note: Ensure that the IP address and Subnet mask are on the same subnet as the device. For example: Device IP address: 192.168.1.1 PC IP address: 192.168.1.2 – 192.168.1.255 PC Subnet mask: 255.255.255.
Apple Mac OS X 4. In Configure IPv4, select Manually. 1. Go to System Preferences (Which can be opened in the Applications folder or selecting it in the Apple Menu). 5. Enter an IP address that is different from the Access Point and Subnet mask then press OK. 2. Select Network in the Internet & Network section. Note: Ensure that the IP address and Subnet mask are on the same subnet as the device. For example: AP IP address: 192.168.1.1 PC IP address: 192.168.1.2 – 192.168.1.255 PC Subnet mask: 255.255.
Hardware Installation 1. Connect one end of the Ethernet cable into the LAN port of the Access Point and the other end to the Ethernet port on the computer. EnGenius EPA5006GP or EPA5006GAT for powering up your 11ax device. Note2: This device should be driven by IEEE802.3at. 2. Connect a Power cord with the PoE Adapter and plug the other end into an electrical outlet. 3. Connect the second Ethernet cable into the LAN port of this PoE Adapter and the other end to the Ethernet port on the computer.
Mounting the AP Using the provided hardware, the AP can be attached to a wall or a ceiling. 1. Managed Indoor Access Point 2. Ceiling Mount Base (9/16” T-Rail) 4. Mounting Screw Kit 16 3.
Ceiling Mount an Access Point Wall Mount an Access Point 1) Slide the ceiling mount base into the slot of the Access Point. 3) Continued from A, determine where the Access Point to be placed and mark location on the surface for the two mounting holes. Use the appropriate drill bit to drill two 8.1mm diagram and 26mm depth holes in the markings and hammer the bolts into the openings. 2) Hold the Access Point with one hand to reach the other hand over the T-Rail sides of the bracket.
Chapter 3 Configuring Your Access Point 18
Configuring Your Access Point 2. The default username and password are admin. Once you have entered the correct username and password, click the Login button to open the web-base configuration page. This section will show you how to configure the device using the web-based configuration interface. Default Settings Please use your Ethernet port or wireless network adapter to connect the Access Point. IP Address 192.168.1.1 Username / Password admin / admin Web Configuration 1.
Chapter 4 Building a Wireless Network 20
Access Point Mode In Access Point Mode, AP behaves likes a central connection for stations or clients that support IEEE 802.11ax/ac/a/b/g/n networks. The stations and clients must be configured to use the same SSID (Service Set Identifier) and security password to associate with the AP. The AP supports up to eight SSIDs per band at the same time for secure access. AP Access Point Client 2.
Chapter 5 Status 22
Overview Save Changes Note: VLAN ID is only applicable in Access Point, WDS AP or WDS BR mode. This page lets you save and apply the settings shown under Unsaved changes list, or Revert the unsaved changes and revert to the previous settings that were in effect. • Device Status Clicking the Device Status link under the Overview menu shows the status information about the current operating mode.
• The LAN Information section shows the Local Area Network settings such as the LAN IP Address, Subnet mask, Primary DNS Address, Secondary DNS Address, status of DHCP client, and status of Spanning Tree protocol (STP). The Wireless LAN Information 2.4 GHz/5 GHz section shows wireless information such as Operation Mode, Frequency, and Channel.
Connections Realtime 2.4 GHz/5 GHz Connection List Realtime Click the connection link under the Overview menu displays the connection list of clients associated to the AP’s 2.4 GHz/5 GHz, along with the MAC addresses and signal strength for each client. Clicking Refresh updates the client list. The Realtime section contains the following options: CPU Loading: 3 minutes CPU loading percentage information, it displays current loading, average loading and peak loading status.
Traffic Loading: 2.4GHz and 5GHz and Ethernet port inbound and outbound traffic by current, average and peak time. Realtime Connection (Pkts): Overview on current active network connections. It displays UDP and TCP packets information and other connection status. UDP connections curve is in blue; TCP connection curve is in green; others curve is in red. Below of chart shows connections source and destination.
Chapter 6 Network 27
Basic IPv4/IPv6 Settings Primary/Secondary DNS: The primary/secondary DNS address for this device. This page allows you to modify the device’s IP settings. Save: Click Save to confirm the changes. Spanning Tree Protocol (STP) Settings This page allows you to modify the Spanning Tree settings. Enabling the Spanning Tree protocol will prevent network loops in your LAN network.
bridge in the spanning tree does not send a hello packet for a long period of time, it is assumed to be inactive. Forward Delay: Specifies Bridge Forward Delay in seconds. Forwarding delay time is the time spent in each of the Listening and Learning states before the Forwarding state is entered. This delay is provided so that when a new bridge comes onto a busy network, it analyzes data traffic before participating in the network. Priority: Specifies the Priority Number.
Chapter 7 2.
Wireless Wireless Settings devices on 5GHz radio is more than set one. The allowed RSSI value for default setting is -75dBm. Device Name: Enter a name for the device. The name you type appears in SNMP management. This name is not the SSID and is not broadcast to other devices. Band Steering: Enable Band Steering to send 802.11n clients to the 5 GHz band, where 802.11b/g clients cannot go, and leave 802.11b/g clients in 2.4GHz to operate at their slower rates.
This page displays the current status of the Wireless settings of this AP. applications, users can decide to implement a channel bandwidth to fulfill real applications. The larger the channel, the greater the transmission quality and speed. 2.4 GHz/5 GHz Wireless Network Transmit Power (Tx Power): Default Tx power is Auto to obey regulartory power of each country. Channel: Click Configuration button to open a new windows to configure channels for performing wireless service.
best balance for you and your network but note that the lower the data rate, the lower the throughput, though transmission distance is also lowered. RTS/CTS Threshold: Specifies the threshold package size for RTC/CTS. A small number causes RTS/CTS packets to be sent more often and consumes more bandwidth. Client Limits: Limits the total number of clients on this radio. Once setting the ceiling of client numbers, the maximum assocaited client devices will be restricted at this number.
2.4 GHz/5 GHz SSID Profile Current Profile: You can configure up to sixteen (16) different SSIDs (eight (8) per band). If multiple client devices will be accessing the network, you can arrange the devices into SSID groups. Click Edit to configure the profile and check whether you want to enable extra SSID. SSID: Specifies the SSID for the current profile. Suppressed SSID: Check this option to hide the SSID from clients. If checked, the SSID will not appear in the site survey.
Wireless Security Passphrase: Wireless clients must use the same Key to associate the device. If using ASCII format, the Key must be from 8 to 63 characters in length. If using HEX format, the Key must be 64 HEX characters in length. The Wireless Security section lets you configure the AP’s security modes Group Key Update Interval: Specifies how often, in seconds, the Group Key changes. The default value is 3600.
Radius Accounting Port Enter the port number used for connections to the Radius accounting server. Radius Accounting Secret: Enter the secret required to connect to the Radius accounting server. Interim Accounting Interval: Specifies how often, in seconds, the accounting data sends.
Wireless MAC Filtering Delete: Delete the selected entries. Wireless MAC Filtering is used to allow or deny network access to wireless clients (computers, tablet PCs, NAS, smartphones, etc.) according to their MAC addresses. You can manually add a MAC address to restrict permission to access this AP. The default setting is: Disable Wireless MAC Filter. Save: Click Save to apply the changes. Note: Only applicable in Access Point and WDS AP modes.
Wireless Advanced Wireless Traffic Shaping Save: Click Save to confirm the changes. Traffic shaping regulates the flow of packets leaving an interface to deliver improved Quality of Service. Fast Roaming Enable the function to serve mobile client devices that roam from Access Point to Access Point.
Guest Network Settings the addresses by the DHCP server. Adding a guest network allows visitors to use the Internet without giving out your office or company wireless security key. You can add a guest network to each wireless network in the 2.4 GHz b/g/n and 5 GHz ac/a/n frequencies. Ending IP Address: The last IP Address in the range of addresses assigned by the DHCP server. SSID: Specifies the SSID for the current profile. Suppressed SSID: Check this option to hide the SSID from clients.
Chapter 8 Management 40
Management VLAN Settings DHCP server supports the reconfigured VLAN ID and then reconnect to this AP using the new IP address. This page allows you to assign a VLAN tag to packets sent over the network. A VLAN is a group of computers on a network whose software has been configured so that they behave as if they were on a separate Local Area Network (LAN). Computers on VLAN do not have to be physically located next to one another on the LAN. Note: Only applicable in Access Point.
Advanced Settings SNMP Settings SNMP Enable/Disable: Enables or disables the SNMP feature. This page allows you to assign the Contact Details, Location, Community Name, and Trap Settings for a Simple Network Management Protocol (SNMP). SNMP is a networking management protocol used to monitor network attached devices. SNMP allows messages (called protocol data units) to be sent to various parts of the network.
Priv Key: Specifies the privacy key for privacy. transfer and display web content securely. Engine ID: Specifies the engine ID for SNMPv3. Email Alert Apply Save: Click Apply Save to apply the changes. You can use the Email Alert feature to send messages to the configured email address when particular system events occur. CLI Settings Note: Do NOT use your personal email address as it can unnecessarily expose your personal email login credentials.
Subject: Enter the text to appear in the email subject line. Username: Enter the username for the email account that will be used to send emails. Password: Enter the password for the email account that will be used to send emails. SMTP Server: Enter the IP address or hostname of the outgoing SMTP server. Port: Enter the SMTP port number to use for outbound emails.
Time Zone Time Setting Manually Set Date and Time: Manually specify the date and time. This page allows you to set the internal clock of the AP. Synchorize with PC: Click this button to synchorize Date and time of this AP with the PC. Automatically Get Date and Time: Select Automatically Get Date and Time and check whether you wish to enter the IP address of an NTP server or use the default NTP server to have the internal clock set automatically.
Auto Reboot Settings You can specify how often you wish to reboot the AP. Auto Reboot Setting: Enables or disables the Auto Reboot function. Timer: Select the day and enter the time you would like to reboot automatically. Save: Click Save to apply the changes.
Wi-Fi Scheduler Schedule Templates: Select a schedule template from the drop-down list. The Wi-Fi Scheduler can be created for use in enforcing rules. For example, if you wish to restrict web access to Mon-Fri from 3pm to 8pm, you could create a schedule selecting Mon, Tue, Wed, Thu and Fri while entering a Start time of 3pm and End Time of 8pm to limit access to these times.
Tools Ping Test Parameters This page allows you to analyze the connection quality of the AP and trace the routing table to a target in the network. Start Ping: Click Start Ping to begin pinging the target device (via IP). Traceroute Target: Enter the IP address or domain name you wish to trace. Start Traceroute: Click Start Traceroute to begin the trace route operation. Target IP: Enter the IP address you would like to search. Ping Packet Size: Enter the packet size of each ping.
Speed Test Parameters / LED Control This page allows you to implement speed test to realize the throughput of a target DUT. LED Control Control LED on/off for Power, LAN interface, or 2.4 GHz/5 GHz WLAN interface. Target IP / Domain Name: Enter an IP address or domain name you wish to impelement a speed test for realizing the variance on wireless speed. Power: Enables or disables the Power LED indicator. LAN: Enables or disables the LAN LED indicator.
Device Discovery This page allows you to discover devices from network for Operation Mode, IP Address, System MAC Address and Firmware version.
Account Firmware This page allows you to change the AP username and password. By default, the username is: admin and the password is: admin. The password can contain from 0 to 12 alphanumeric characters and is case sensitive. Firmware Upgrade This page allows you to upgrade the firmware of the AP. Account Settings To Perform the Firmware Upgrade: 1. Click the Choose File button and navigate the OS file system to the location of the upgrade file. 2. Select the upgrade file.
Backup/Restore Backup Setting: Click Export to save the current configured settings. This page allows you to save the current device configurations. When you save your configurations, you also can reload the saved configurations into the device through the Restore Saved Settings from a file section.
User Setting Back Up Setting as Default: Click Backup to backup the user settings you would like to the device’s memory for the default settings. The function allows you to backup the current device configurations into the AP as the default value. If extreme problems occur, or if you have set the AP incorrectly, you can push the Reset button to revert all the configurations of the AP to the user default. Restore to User Default: Click Restore to restore user settings to the factory standard settings.
Log System Log Log type: You may choose one of log types to display logs in the following window. The default log types is All. The AP automatically logs (records) events of possible interest in its internal memory. To view the logged information, click the Log link under the System Manager menu. If there is not enough internal memory to log all events, older events are deleted from the log. When powered down or rebooted, the log will be cleared.
Logout Logout: Click Logout in Management menu to logout. Once you click reset button, you will see the options for reboot or restore this AP. Please confirm again to logout the system or not. Reboot the device: Click it to reboot this device. Restore to Factory Default: Click it to reset this device to factory default setting. Restore to User Default: Click it to reset this device to user default settings. For realizing the setting method, you may refer page 65 and page 66.
Chapter 9 Connecting the APs 56
Managed Access Point Installation with Wireless Management Switch A) Once your computer is on, ensure that your TCP/IP is set to On or Enabled. Open Network Connections and then click Local Area Connection. Select Internet Protocol Version 4 (TCP/IPv4) 1.
3. Management Switch Setup A) Open a web browser on your computer. In the address bar of the web browser, enter 192.168.0.239 and enter. 4. Adding Managed AP (Through EnGenius Wireless Management Switch GUI) B) A login screen will appear. By default, username is admin and the password is password. Enter the current username and password of the Wireless Management Switch and then click Login * Your model name may be different in the web browser interface.
5. Configuring Managed AP C) Users may create several clusters simultaneously to accommodate their deployments under AP Clusters. (Through EnGenius Wireless Management Switch GUI) A) Confi gure Managed AP(s) through the GUI interface from the switch for WLAN settings under Device Management. Click the “Device Name” in order to confi gure your Managed AP.
Managed Access Point Installation with ezMaster *Firmware version could refer to the website *More information and setting steps please refer to the user manual of ezMaster 60
Appendix 61
Appendix A Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Appendix B - IC Interference Statement Industry Canada Statement This device complies with RSS-247 of the Industry Canada Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Ce dispositif est conforme à la norme CNR-247 d’Industrie Canada applicable aux appareils radio exempts de licence.
Radiation Exposure Statement This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your body. Déclaration d’exposition aux radiations: Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non contrôlé.
Appendix C - CE Interference Statement Europe – EU Declaration of Conformity This device complies with Directive 2014/53/EU issued by the Commission of the European Community. - Declaration of Conformity Please added certification standard in your user manual which depended on the test standards your device performed. or - If the DoC should be a simplified version, please take below as reference – Hereby, EnGenius Networks declares that the EWS377AP v3 is in compliance with Directive 2014/53/EU.
