Warranty

3510 Corporate Drive • Dalton, GA 30721
855-343-5667 Toll Free • 706-529-0864 Fax
HT040 Elk Bay
Lifetime Limited Stain Resistance Warranty
Engineered Floors warrants that your carpet made with PureColor™ fiber will remain stain resistant to most
household food and beverage substances including coffee, mustard, household bleach cleaners, benzoyl peroxide,
and other water soluble, non-wax-oil based stains for the life of the carpet.
These warranties specifically exclude any carpet which has been treated after installation with any foreign agents,
non-residential installations, abnormal abuse, and carpet exposed to hot substances or other abusive conditions
that deteriorate the appearance of the pile fibers. This warranty is voided if you fail to follow recommended
carpet care and routine maintenance of the product.
Exclusions
This warranty only covers carpet installed in accordance with the Carpet and Rug Institute guidelines established
October 2009 in indoor residential installations. This warranty excludes carpets treated with materials not
recommended by Engineered Floors, LLC. Carpets with applied patterns are excluded from this warranty.
10-Year Limited Residential Wear Warranty
Engineered Floors warrants that the surface pile of your PureColor™ fiber will not abrasively wear away by more
than 10% in any area of the carpet for a period of 10 years when the carpet is installed in compliance with the
Carpet and Rug Institute Standards which went into effect in October 2009. Abrasive wear is defined as countable
loss of pile fiber, 10% or greater resulting from normal foot traffic and is determined by pile weight comparison of
the worn area of your carpet to non- trafficked areas, or testing using mechanical wear simulators.
Exclusions
Carpet that is installed outdoors or in areas that are subject to nonresidential ordinary foot traffic is excluded from
this warranty. Also specifically excluded from this warranty is crushing caused by furniture and damage caused by
tears, pulls, burns, wheel traffic or athletic equipment.
**Have your carpet professionally cleaned using deep cleaning extraction every 12 to 18 months by a CRI Seal of
Approval professional. All warranties are voided if you fail to follow the recommended carpet care guidelines.
All warranties are non-transferable and apply to owner-occupied residences only.