Use and Care Manual

25
IMPORTANT!READANDFOLLOWALLINSTALLATIONANDMAINTENANCEINSTRUCTIONS,INCLUDINGCLEANINGTHEUNITASSPECIFIED,AND
REPLACINGGASKETSANNUALLY,ANDPARTSASNEEDED.
ENGLAND’SSTOVEWORKSISNOTRESPONSIBLEFORANYDAMAGEORINJURYINCURREDDUETONEGLECT,ORDUETOUNSAFEINSTALLATIONOR
USAGEOFTHISPRODUCT.CALLTECHNICALSUPPORTWITHANYQUESTIONS.
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ERRORMESSAGETROUBLESHOOTING–TopMountBoard
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NOTE:Insomecasesitwillberecommendedthatyourun“DiagnosticMode”whileTroubleshooting.
SeethesectionimmediatelyfollowingthissectionforinformationonrunningtheDiagnosticModeforyour
stove.
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Failedtostart
Eachtimetheunitispoweredupitshouldbeclean;theburnpotshouldbeempty;fuelshouldbealready
loadedintothehopperandboththeloadingdoor(hopperlid)andthefrontdoormustbeclosed.When
poweredup,theunitwillstartthedraft(exhaust)blowerandbegindeliveringfuelthroughthefeedsystem.
Theigniterwillbegintoheatup,aswell.Oncethefuelhasreachedtheleveloftheigniterholeinthe burn
pot,theheatfromtheignitershouldquicklybeginignitingthefuel.Oncelitandburning,theunitwillcontinue
inthisstateuntilthefireboxheatsensorrecognizes“proofoffire,”atwhichpointtheunitshouldexitthe
startupsequenceandbeginheatingatthesettingthatwaschosenbytheuser.Iftheunitdoesnotreachthe
operating“proofoffire”temperature,aFailedtostarterrorwillappear.
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Potentialcauses:
 Draft(exhaust)blowernotrunning‐ifthedraftblowerisstuck,defectiveorpluggedupandisunable
torun,theunitwillnotfeed.Theairflowgeneratedbythedraftbloweractivatesavacuumswitchthat
tellsthecontrolboardthefrontdoorisclosedandthedraftblowerispullingsufficientairthroughthe
burnpottosupportthefire.
o Solution:Cleanthestoveandfluesystem.Cleanoutthedraftblowerandchecktoensurethe
impellorrotatesfreely.Checkwireconnectionsattheblower;testindiagnosticmode.Ifthe
draftblowerstilldoesnotrun,replacethedraft(exhaust)blower.
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 Draft(exhaust)blowerrunningbutnofuelbeingfed(augernotturning)‐Thiswouldindicateoneof
thefollowingissues:Cloggedaugerordefectiveaugermotor;Vacuumswitchcircuitopen;Improper
ventingmethod;Hopperlidswitchcircuitopen.
o Cloggedaugerordefectiveaugermotor‐clearhopperandfeedsystem.Checkfor“play”in
auger.Testindiagnosticmode.
o Defectiveaugermotor‐ifaugerisclearbutwillnotrunindiagnosticmode,replacetheauger
motor.
o Vacuumswitchopencircuit‐ensurethedoorclosestightly.Next,inspectthevacuumport(in
therightrearwallofburnchambertotherightoftheburnpotcradle)forblockage.Toclean
thisvacuumport,insertatoothpickorsimilarimplementintothemouthoftheportand
(gently)swirlitaroundwhileslidingitbackouttoreamouttheopening.Thisportshouldnot
bevacuumedoutaggressively(i.e.withanytypeofvacuum),asitcoulddamagetheswitch.
Next,cleantheheatexchangeareasandfluesystem.Testindiagnosticmode;ifthecircuitstill
shows‘open,’checkthewireconnectionsbothattheswitchandthecontrolboard.Testagain
indiagnosticmode;ifstillopenreplacevacuumswitch.