Installation Guide

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IMPORTANT! READ AND FOLLOW ALL INSTALLATION AND MAINTENANCE INSTRUCTIONS, INCLUDING CLEANING
THE UNIT AS SPECIFIED, AND REPLACING GASKETS ANNUALLY, AND PARTS AS NEEDED.
ENGLAND’S STOVE WORKS IS NOT RESPONSIBLE FOR ANY DAMAGE OR INJURY INCURRED DUE TO NEGLECT,
OR DUE TO UNSAFE INSTALLATION OR USAGE OF THIS PRODUCT. CALL TECHNICAL SUPPORT WITH ANY
QUESTIONS.
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Trouble‐ShootingGuide
WARNING:ToavoidELECTRICALSHOCKalwaysdisconnecttheunitfromthepowersourceBEFORE
attemptinganyrepair.Ifthisguidedoesnotcorrecttheproblem,callyourlocaldealerorTechnical
Supportat1‐800‐245‐6489.
Problem Cause Solution
Augernotturning 1.Badaugermotor. 1.Replaceaugermotor.
 2.Foreignmatterjammingauger. 2.Removepelletsandobject.
 3.Vacuumsensor. 3.Checkexhaustblower.
Smokesmellordustinhouse 1.Improperexhaustconnection. 1.Checkexhaustconnectionsfor
leaks,especiallytheexhaustblower
connect.Sealleakswithsilicone,
aluminumtapeorahoseclamp.
Roomblowernotoperating 1.Loosethermalsensor. 1.Tightenconnectiononsensor.
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2.Blowerspeedsethigherthanheat
range,causingstovetocoolandblower
tocycle.
2.Lowerblowerspeed.
 3.Looseconnection. 3.Checkcontrolboardconnection.
Exhaustblowernotoperating 1.Looseconnection. 1.Checkcontrolboardconnection.
 2.Badblower. 2.Replaceblower.
 3.Badvacuumsensor. 3.Replacevacuumsensor.
LazyFire 1.Badexhaustblower. 1.Inspectandreplaceblower.
 2.Excessivepelletmoisture. 2.Keeppelletsdry.
 3.Excessiveashbuild‐up. 3.Thoroughlycleanunit.
 4.Lowqualitypellets. 4.UseonlyPFIpremiumpellets.
BlownFuse 1.Powersurge. 1.Replacefuse;usesurgeprotector.
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2.Exposedwire. 2.Checkforexposedorfrayedwire
andlooseconnections.
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3.Electricalcomponentshorting. 3.Checkmotorsandblowersfor
obstructionsorshortcircuits.
HighPelletConsumption 1.Lowqualityornon‐uniformlysized
pellets.
1.Usepremiumpelletsortry
anotherpelletbrand.
SqueakingNoise 1.Obstructioninaugertube. 1.Checkaugertubeforforeign
objects.
 2.BlowerNoise. 2.Remove,clean,andoilblower.
PingingorRattlingNoise 1.Foreignmaterialinblower. 1.Checkbothblowersformaterial.
 2.Looseexhaustfansetscrew. 2.Checksetscrewfortightness.
"E‐1"CodeOnControlBoard 1.N/Aonthisunit. 1.ContactTechnicalSupport. 