Use and Care Manual

13
ASH REMOVAL AND DISPOSAL
IMPORTANT: While the amount of ash generated by this unit is not excessive compared to
log-burning woodstoves, keeping the unit clean and free of ash is essential
for peak performance. Too much ash build-up hampers airflow and reduces
the unit’s efficiency, and can cause smoke-back. Follow these directions at
least as frequently as the schedule below, or more often if needed.
Daily Ash Maintenance
Press the “OFF” touch pad and allow the stove to burn for five (5) minutes prior to opening the
door. A long-handled screwdriver or long-handled putty knife can be used to scrape off any build-up
or crust in the burn pot area. This can then be pushed to the left or right into the ash storage area.
Semi-Weekly Ash Removal
Twice each week: Shut the unit down by
pressing the “OFF” pad and allowing the unit to go
through the complete Shut-Down cycle. Allow the
unit to completely cool down and then remove the
ashes with a scoop. The ashes should be placed in a
non-combustible container with an airtight lid and
should always be placed on a non-combustible
surface or on the ground until completely cooled and
free of hot cinders.
Once the ash is removed, the burn pot should be
given a thorough inspection. Remove and clean the
burn pot wear plate (refer to the exploded diagram in
the rear of this manual – Illustration 6, and the close-
up diagram shown here), and remove any ash build-
up in the area below the wear plate. Also, be sure
there are no ashes or obstructions in the tube under
the wear plate. Check for any build-up in the front of the burn area. Clean out all air holes (if
necessary a 1/8” drill bit can be used) --these air holes should be kept clean, as they supply
combustion air under and around the pellet fuel. The burn pot assembly should also be thoroughly
cleaned, including the feed auger and feed tube. When replacing the wear plate, ensure that it lies
flat in the firebox and no gaps (from ash residue) are under it.
IMPORTANT: Ash build-up under the wear plate can cause the unit to malfunction.
NOTE: The instructions below concerning the cleaning of the burn pot and wear plate area are
especially important to the function of your stove. Failure to follow them regularly can result in
burn-back and can damage your unit and/or void your warranty.
Illustration 2
Bottom Auger Tube
Disposal of Ashes
Ashes should be placed in a metal container with a tight fitting lid. The closed container of ahses should
be placed on a noncombustible floor or on the ground, well away from all combustible materials, pending
final disposal. If the ashes are disposed of by burial in soil or otherwise locally dispersed, they should be
retained in the closed container until all cinders have been thoroughly cooled.
Soot and Fly Ash: Formation and Need for Removal
The products of combustion will contain small particles off fly ash. The fly ash will collect in the exhaust
venting system and restrict the flow of the flue gases. Incomplete combustion, such as that which occurs
during startup, shutdown or incorrect operation of the room heater will lead to some soot formation which
will collect in the exhaust venting system. The exhaust venting system should be inspected at least once
every year to determine if cleaning is necessary