Enphase Mobile Connect Installation Guide 140-00068 Re v 03
Mobile Connect Installation Guide Contact Information Enphase Energy Inc. 1420 N. McDowell Blv d. P et aluma, CA 94954 ht t p://www.enphase.com support @ enphaseenergy .com Other Information P roduct informat ion is subject t o change wit hout not ice. Check t he Enphase websit e (ht t p://www.enphase.com/support) for t he lat est document at ion updat es, t raining v ideos, and addit ional informat ion. To v iew t his guide in ot her languages, check t he Enphase support websit e for y our region.
Mobile Connect Installation Guide Contents Safety Warnings Ra dio Fre que nc y ( RF) Sa fe ty About Enphase Mobile Connect H ow Mobile C onne c t Works Installation 4 4 6 7 8 Insta lla tion Guide line s 8 Mounting the Mode m 8 C onne c ting the Mode m 9 Re porting Mode 9 C he c king Mode m a nd C onne c tion Sta tus 10 Trouble shooting 14 MultiTech Modem Dimensions 15 Regulatory Notices 16 FC C - Ante nna - Wire le ss Produc ts only 16 FC C - 47 C FR Pa rt 15 Re gula tion 16 Indus
Mobile Connect Installation Guide Safety Warnings Safety Warnings Radio Frequency (RF) Safety To av oid possible radio frequency (RF) int erference, follow any special regulat ions for using radio equipment , and follow t he safet y adv ice list ed here: l l l l l l l Operating the device close to other electronic equipment may cause interference if the equipment is inadequately protected. Observe any warning signs and the manufacturer recommendations.
Safety Warnings Mobile Connect Installation Guide Inst rument at ion (A A MI) st andard. This st andard allows manufact urers t o ensure t hat cardiac pacemakers and defibrillat ors are safe from cellular dev ice EMI. The FDA cont inues t o monit or cellular dev ices for int eract ions wit h ot her medical dev ices. If harmful int erference occurs, t he FDA will assess t he int erference and work t o resolv e t he problem.
Mobile Connect Installation Guide About Enphase Mobile Connect About Enphase Mobile Connect Enphase Mobile Connect T M is a modem package t hat connect s t o t he Enphase Env oy T M, and eliminat es t he need for an on-sit e Int ernet connect ion t o monit or an Enphase Microinv ert er S y st em. The addit ion of Mobile Connect t o an Enphase S y st em enables great er inst allat ion flexibilit y and prov ides reliable sy st em monit oring independent of t he Int ernet serv ice on sit e.
About Enphase Mobile Connect Mobile Connect Installation Guide How Mobile Connect Works The Env oy connect s t o t he modem using a US B cable. The US B cable also powers t he modem. Enphase Mobile Connect is pre-configured for dat a serv ice and becomes act iv at ed when connect ed t o t he Env oy . The Env oy collect s module-lev el product ion dat a, sy st em-lev el product ion dat a, and, if av ailable, consumpt ion dat a, at pre-defined periods of t ime, t y pically at 15-minut e int erv als.
Mobile Connect Installation Guide Installation Installation Installation Guidelines l l l l l Enphase recommends that you install the Envoy and Mobile Connect in a non-metal enclosure. For outdoor installations, you must use an outdoor-rated enclosure. The Envoy data sheets and installation guides list acceptable enclosure types. If you use a metal enclosure, then install a dome antenna on the outside of the unit. Contact Enphase Customer Support for suggested dome antenna models.
Installation Mobile Connect Installation Guide Mount the Modem on a Flat Surface You can also rest t he modem on a flat , st able surface using t he four plast ic feet . Connecting the Modem 1. Connect the antenna to the connector labeled CELL on the modem. 2. Connect the mini-USB on one end of the cable to the modem. 3. Connect the other end of the cable to one of the Envoy USB ports. The power LED light s when t he modem has power.
Mobile Connect Installation Guide Installation Checking Modem and Connection Status A n Env oy wit h Mobile Connect aut omat ically report s t o Enlight en. You can check t he st at us of t he modem and connect ion t o Enlight en from t he Enphase Inst aller Toolkit or from Enlight en. When t he Env oy est ablishes an Int ernet connect ion t hrough t he cellular modem, t he Env oy Net work Communicat ions LED light s solid green in t he Env oy -S , indicat ing connect ion t o Enlight en.
Installation Mobile Connect Installation Guide Checking the Connection from Enlighten 1. Log in to Enlighten Manager. 2. Select a system. 3. Choose the Devices tab. l Click the Cellular icon next to the Envoy serial number. The modem information displays.
Mobile Connect Installation Guide l Installation Or, click the Envoy serial number to view the Envoy page. Select the Modem tab. The modem information displays. Checking with MultiTech Status LEDs This Mult iTech modem has t he following st at us LEDs: l l l Power LS Signal The following t ables list LED indicat or st at us. The LEDs may be difficult t o see if y ou v iew t hem from an angle. View t he LEDs st raight on.
Installation Mobile Connect Installation Guide Power L ED In dicat es Off DC power not present On DC power present LS (Link Status) L ED In dicat es Off There is no power t o t he cellular radio Cont inuously lit DC power present , but not t ransmit t ing or receiv ing S low blink P owered and searching for a connect ion Fast blink Transmit t ing or receiv ing Signal L EDs Descript ion In dicat es A ll off Very weak signal Bar 1 ON Weak signal Bar 1 and 2 ON Good signal Bar 1, 2,
Mobile Connect Installation Guide Installation Troubleshooting Issu e A ct ion No communicat ion wit h Enlight en aft er connect ing t he cellular modem t o t he Env oy . I want t o disconnect t he modem and re-use it at a different sit e. 14 1. Disconnect the USB cable. 2. Power cycle the Envoy. 3. Wait until the Envoy boots completely. 4. Reconnect the cellular modem USB cable. Mov ing t he modem t o an Env oy at a different sit e de-act iv at es t he modem.
MultiTech Modem Dimensions Mobile Connect Installation Guide MultiTech Modem Dimensions If y ou are hav ing an issue wit h t he Mult iTech modem included in Mobile Connect , cont act Enphase Cust omer S upport .
Mobile Connect Installation Guide Regulatory Notices Regulatory Notices FCC - Antenna - Wireless Products only The ant enna int ended for use wit h t his unit meet s t he requirement s for mobile operat ing configurat ions and for fixed mount ed operat ions, as defined in 2.1091 and 1.1307 of t he FCC rules for sat isfy ing RF exposure compliance. If an alt ernat e ant enna is used, please consult user document at ion for required ant enna specificat ions.
Regulatory Notices Mobile Connect Installation Guide Warning: Changes or modificat ions t o t his unit not expressly approv ed by t he part y responsible for compliance could v oid t he user's aut horit y t o operat e t he equipment . Industry Canada Class B Notice This Class B digit al apparat us meet s all requirement s of t he Canadian Int erference-Causing Equipment Regulat ions. Cet appareil numérique de la classe B respect e t out es les exigences du Reglement Canadien sur le mat ériel brouilleur.
Mobile Connect Installation Guide Regulatory Notices 1. this device may not cause interference, and 2. this device must accept any interference, including interference that may cause undesired operation of the device. Cet appareil est conforme av ec Indust rie Canada RS S exempt es de licence st andard (s) et la part ie 15 des règles de la FCC. S on fonct ionnement est soumis aux deux condit ions suiv ant es: 1. l'appareil ne doit pas produire de brouillage, et 2.
Notes Mobile Connect Installation Guide Notes 140-00068 Rev 03 © 2015 Enphase Energy 19
Enphase Energy , Inc. 1420 N. McDowell Blv d. P et aluma, CA 94954 www.enphase.
