Enphase storage system owner`s guide 1
Corporate Headquarters Contact Information enphase.com/en-us/support/contact Warranty To ensure optimal performance and reliability and to meet warranty © 2020 Enphase Energy Inc. All rights reserved. Enphase, the Enphase requirements, the Enphase storage system must be installed according to logo, Enpower, Encharge, IQ Envoy, IQ Combiner, IQ Microinverter, Installer the instructions in the installation manuals and guides.
Table of contents 04 14 Important Safety Information Monitoring and management 4 4 4 Read this first Safety and advisory symbols Safety Instructions 06 The Enphase storage system 10 Component introduction 10 10 11 11 Enpower smart switch Encharge batteries IQ Combiner Envoy S metered 12 Backup options 12 13 Partial home backup Whole home backup 13 System care 15 Understanding system operation 16 16 17 17 18 18 19 20 Battery smart profile Savings Mode Reserve Capacity in Self-Consumption or
Important Safety Information Read this first This manual describes the safe use Enphase storage with Ensemble™ energy management technology. Do not remove the dead fronts (plastic guards inside enclosure) from the Enpower and Combiner. Do not open the Encharge battery unit unless to use the DC switch Safety Instructions A battery can present a risk of electrical shock, fire, or explosion from vented gases.
It is important to ensure that the Neutral Forming Transformer Enphase Enpower and Encharge are compatible only with the (NFT) circuit breaker is always in the ON position. This protective IQ Envoy or Envoy S metered communications gateway properly circuit will protect your loads, so it is best to leave the NFT fitted with the Ensemble Communications Kit and production and breaker ON. consumption CTs. An IQ Envoy or Envoy S metered is required for operation of the Encharge battery(ies) and Enpower.
The Enphase storage system 6
08 Enphase storage system 10 Component introduction 11 System care 12 Backup options 14 Monitoring and management 15 Understanding system operation 21 Troubleshooting 7
Enphase storage system The Enphase storage system includes the following Enphase products 1 8 4 6 2
1 Enphase Enpower™ smart switch The Enpower connects the home to utility grid power (grid), the Encharge storage system, and solar photovoltaics (PV). It seamlessly transitions the home energy system from grid power to backup power in the event of a utility grid failure. 2 Enphase Encharge™ batteries The Encharge storage system houses the battery and microinverters used to store energy and make it available for use in your home.
Enphase storage Component introduction Enpower smart switch The Enpower smart switch senses when the grid goes down and seamlessly transitions the home from grid power to backup power. Enpower disconnects the grid and powers the backup loads using the Encharge storage system, PV system, and the electrical service panel that houses the circuits that are powered during a grid outage.
IQ Combiner or Standalone IQ Envoy If you have an Enphase solar system with IQ series micros your system has an IQ Combiner with an IQ Envoy or a discrete IQ Envoy. An IQ Combiner consolidates interconnection equipment for your system and houses the following: • Multiple PV branch circuits to ensure a streamlined installation and interconnection • IQ Envoy – This collects production and performance data from your Ensemble storage system and from your IQ series microinverters.
Enphase storage Backup options Note: The scenarios below show an IQ Combiner (with IQ Envoy) and IQ series micros. If you have legacy M series (M215 or M250) micros your system will have an Envoy S metered. The Envoy S metered may be inside a combiner box. Partial home backup This is the preferred configuration for backup of essential loads. When the grid goes down your main electrical panel will power down, and Enphase storage system will energize your back-up electrical panel.
Whole home backup This is the preferred configuration for complete home backup. When the grid goes down, your Enphase storage system transitions all your electrical circuits to back-up power. There are no excluded circuits in an entire home back-up configuration. For this reason, you may wish to limit the simultaneous use of large electrical loads during a power outage.
Enphase storage Monitoring and management You can monitor your Enphase system and modify settings using the Enlighten website or mobile application. Instructions to complete activation of your Enlighten account are sent to you at the email address provided to Enphase by your installer. Look for an email with the subject line “Welcome to Enphase Energy’s Enlighten” from email address donotreply@enphaseenergy.com. You will also receive monthly emails from this address.
Enphase storage Understanding system operation The Enlighten monitoring system is your guide to understanding the operation of your system and its current status. Internet connectivity of your Enphase storage system is essential to ensure that status updates are available for display in Enlighten. 1:20 PM Airtel 100% Latest Status 47ºF Last updated 1 hour ago LIVE STATUS System Normal 2.
Battery smart profile You can set your Enphase Encharge battery(ies) to one of three different smart profiles. Set the smart profile to match your energy management objectives. You can change your profile as your objectives change over time. Self-Consumption Mode In self-consumption mode, your battery(ies) charge whenever your energy production exceeds your consumption and they discharge whenever consumption exceeds your energy production.
Reserve Capacity in Self-Consumption or Savings Modes You can edit the reserve capacity of your Encharge batteries in self-consumption or savings mode. The reserve capacity refers to the percentage of your battery discharge capacity that you wish to reserve for outages. For example, if the reserve capacity is set to 30%, the batteries do not discharge below 30% unless there is an outage.
Normal operation when grid power is present Self-Consumption Mode Normal operation in self-consumption mode always prioritizes the consumption or storage of solar production over export to the grid. In jurisdictions where export is not allowed (zero export regulations), energy is never exported to the grid. 1:20 PM Airtel 100% Live status During daylight hours, energy is used to power the home or charge the batteries, regardless of off-peak or on-peak hours.
Savings Mode During daylight, off-peak hours, your solar production is prioritized to: 1. 2. 3. Power your home Charge your battery(ies) Export to the grid During peak hours (often after sunset), your energy consumption sources are prioritized as follows: 1. 2. 3. Solar (if available) Battery discharge Grid import Solar production powers the home and charges the batteries. If batteries are fully charged, solar production powers the home, and excess generation is exported to the grid.
Normal operation when a grid outage occurs Regardless of the Battery Smart Profile selected, during daylight hours your solar production is prioritized to: 1. 2. Power the home Recharge your batteries 1:20 PM Airtel 100% Live status 1:20 PM Airtel 100% Live status Closing in 30 seconds 1:20 PM Airtel Closing in 30 seconds OFF Grid OFF Grid OFF Grid System is Off-Grid System is Off-Grid System is Off-Grid 0.5 kW 0.0 3.2 kW Consuming 0.
Enphase storage Troubleshooting Follow all the safety measures described throughout this manual. Use the following troubleshooting steps if the system does not operate correctly. WARNING: Risk of electric shock. Do not attempt to repair the Enphase Enpower, Enphase Encharge, or any Enphase equipment. They contain no user-serviceable parts.
Shutdown due to communications system failure This is an unusual failure scenario and can be identified very simply using Enlighten. Envoy breaker inside the Combiner Does Enlighten show that the Envoy is not reporting and/or is the left-most LED (Network communications LED) on the Envoy lit red? The Network Communications LED (left-most LED) in the IQ Envoy in the IQ Combiner is lit solid green when connected to Enlighten.
Envoy LEDs and buttons in Standalone Envoy For systems with a stand-alone IQ Envoy not installed in an IQ Combiner or an Envoy S metered the Network Communications LED is the top LED of the four LEDs. 1 2 3 4 5 6 1 NETWORK COMMUNICATIONS LED 4 Green when IQ Envoy is connected to Enlighten . 2 AP MODE LED 5 Green when Envoy’s AP Wi-Fi network is available. 3 AP MODE BUTTON POWER PRODUCTION LED Green when microinverters are producing power.
Envoy communications If the Envoy has stopped reporting to Enlighten, see this webpage for more information enphase.com/go/envoy-offline If the Envoy is no longer powered on or has failed, the system will shut down. If the Envoy fails, contact your installer to submit a warranty claim for replacement (where applicable). If the Wireless communications kit (highlighted on the right) has been unplugged or has failed, the system will shut down. Verify that the Ensemble communications kit is plugged in.
When to contact customer support If your system is not operating properly or has shut down unexpectedly, contact Enphase Customer Support for guidance at enphase.com/go/contact-support You can check and record the color of all the LEDs on the front of the Encharge batteries using the following table. If the Encharge lights are solid or pulsing green or blue, the batteries are operating. Your support agent will ask for details on the status LEDs in your system.
Envoy LED State All FLASHING AMBER IN UNISON FLASHING GREEN SEQUENTIALLY The IQ Envoy is booting up Software upgrade in progress Network Communications Power Production SOLID GREEN SOLID GREEN Communicating with Enlighten All communicating microinverters are producing FLASHING GREEN WPS connection in progress or the IQ Envoy is FLASHING GREEN attempting to connect to Enlighten Microinverter upgrade in progress SOLID AMBER SOLID AMBER Local network connection only At least one microinverter
© 2020 Enphase Energy Inc. All rights reserved. Enphase, the Enphase logo, Enpower, Encharge, IQ Envoy, IQ Combiner, IQ Microinverter, Installer Toolkit, Enlighten, and other trademarks or service names are the trademarks of Enphase Energy, Inc. Data subject to change.
