storage system owner's guide

24
Envoy communications
If the Envoy has stopped reporting to Enlighten,
see this webpage for more information
enphase.com/go/envoy-oine
If the Envoy is no longer powered on or has failed,
the system will shut down. If the Envoy fails,
contact your installer to submit a warranty claim for
replacement (where applicable).
If the Wireless communications kit (highlighted
on the right) has been unplugged or has failed, the
system will shut down. Verify that the Ensemble
communications kit is plugged in.
Removing the Encharge battery cover to
access the DC switch
Encharge includes no readily accessible consumer
controls. In the unlikely event that a battery does not
automatically recover from an overload or failure
scenario and must be reset, you must access the DC
switch for the battery. To reset the DC switch, turn it
OFF, wait for 30 seconds, and turn it ON.
The battery cover is attached to the Encharge
batteries with a quarter turn thumbscrew. Place a
nger inside the cover at the conduit entry opening,
and gently pull the cover away from the battery while
pulling the cover away from the wall. Do this on both
sides of the battery. Once the battery cover is two
inches from the wall on both sides, the cover can be
easily removed.
The following images show an Encharge 3 cover with
a thumbscrew and the Encharge DC switch. There
are two thumbscrews on the Encharge 10 covers and
three DC switches.
Encharge thumb screw
DC Switch