Install Manual

Table Of Contents
Envoy-S Installation and Operation
2015 Enphase Energy Inc. 141-00027 Rev 01
4
Connecting to Envoy-S ............................................................................................................. 25
Connect Using the Installer Toolkit App ........................................................................................ 25
Method A: Use the Site’s Wireless Router to Connect to the Envoy-S ..................................... 25
Method B: Create a Wireless Access Point ............................................................................... 25
Complete the Connection to Envoy-S with Installer Toolkit ....................................................... 26
Connect Remotely Using Enlighten ............................................................................................... 28
Connect Using the Envoy-S Local Interface .................................................................................. 29
View Production Readings ......................................................................................................... 29
View or Change Monitoring Settings ......................................................................................... 29
View Microinverter Information .................................................................................................. 33
View Envoy Information ............................................................................................................. 33
Open a Connection for Enphase Troubleshooting .................................................................... 33
Troubleshooting ....................................................................................................................... 34
Microinverter Detection Issues ...................................................................................................... 34
Issue: Microinverter Communications LED is Solid Amber ....................................................... 34
Issue: Installer Toolkit Detects Fewer Microinverters than Expected ........................................ 34
Issue: No Microinverters are Reporting ..................................................................................... 34
Issue: Installer Toolkit Indicates that Scanning is Inhibited ....................................................... 35
Power Production Issues ............................................................................................................... 35
Issue: Power Production LED is solid amber ............................................................................ 35
Internet Connection Issues ............................................................................................................ 36
Issue: Network Communications LED is Amber or Off .............................................................. 36
Issue: Wi-Fi Problems ................................................................................................................ 37
Issue: Cellular Connection Status Not Connected .................................................................... 37
Issue: Envoy-S is not Connecting with a New Router ............................................................... 37
Local Networking Considerations .................................................................................................. 37
DHCP versus Static IP Addressing ........................................................................................... 37
MAC Filtering ............................................................................................................................. 38
Firewall Settings......................................................................................................................... 38
Microinverter Issues ....................................................................................................................... 38
Clear DC Resistance Low - Power Off Condition ...................................................................... 38
Clear GFI Tripped Condition ...................................................................................................... 39
Replacing an Envoy-S ................................................................................................................... 41
Replacing an Envoy-S Standard with AC Power Cord (Model ENV-S-AB-120-A) .................... 41
Replacing a Hardwired Envoy-S ................................................................................................ 42
Event Messages ............................................................................................................................ 44
Technical Data ......................................................................................................................... 50