Install Manual

Envoy-S Installation and Operation
 2015 Enphase Energy Inc. 141-00027 Rev 01
49
Message Shown on
Events and Inventory
Screens
Description
No Grid Profile
Recommended Action: Ask the installer set up select a grid profile for this
system.
Description: The Envoy has not been set up with a grid profile for the
microinverters.
OverTemperature
Description: The microinverter is too hot and is not producing power. This very
rare condition usually clears without intervention.
Recommended Action: No action is required unless the condition persists. If it
persists, contact Enphase Energy customer support.
PwrGenOffByCmd (Power
generation off by
command)
Description: The microinverter is not producing power by user command. This
uncommon condition will occur only during isolated troubleshooting procedures by
Enphase personnel.
Recommended Action: No action is required.
PowerOnReset
Description: The microinverter has powered on after having DC disconnected.
Recommended Action: No action is required.
RGM Error
Description: The Enphase-compatible Revenue Grade Meter (RGM) has failed.
Recommended Action: Contact your installer to arrange for installation of a
replacement meter.
RGM Power Quality
Warning
Description: The Enphase-compatible Revenue Grade Meter (RGM) reports that
the AC voltage coming from the utility is either too low or too high as specified by
applicable regional standards. This is usually a temporary condition that will clear
when power quality from the local utility returns to normal.
Recommended Action: No action is required unless the condition persists. If the
condition persists, contact your installer.
Shutdown
Description: The Envoy has been powered down (unplugged from AC power).
Recommended Action: Restore AC power to the Envoy.
Startup
Description: The Envoy has been powered back up (plugged back in to AC
power).
Recommended Action: No action is required.
Tpm Profile Inverter
Incompatible
Recommended Action: The microinverters may need to have a software upgrade
in order to be compatible with the selected grid profile. (The selected grid profile
defines operating parameters that are compatible with your utility service.) If a
microinverter software upgrade does not start automatically a few minutes after the
after Envoy has discovered all microinverters, contact Enphase Energy customer
support. Note that the Envoy requires a minimum of 3 bars to communicate
effectively with the microinverters for the software upgrade.
Description: This message displays when the selected grid profile is incompatible
with microinverter software or hardware. This condition can affect your system’s
ability to produce power.
If the condition persists: Contact Enphase Energy customer support
([e-mail]).
Transient Grid Profile
Recommended Action: No action is required. This condition will clear once the
grid profile test is complete.
Description: This system is currently in test mode.