User Manual Please read this manual carefully for correct use of the product and preserve it for reference purposes
Notes Please read this user manual carefully to ensure that you can use the device correctly and safely. There may be several technically incorrect places or printing errors in this manual. The updates will be added into the new version of this manual. The contents of this manual are subject to change without notice. This device should be operated only from the type of power source indicated on the marking label. The voltage of the power must be verified before using the same.
The storage of the personal data depends on the capacity of the storage devices the users use and all data stored in the device shall be handled by themselves. Our company shall not be responsible for the data loss. Cybersecurity Recommendations Use a strong password. At least 8 characters or a combination of characters, numbers, and upper and lower case letters should be used in your password.
Regulatory Information FCC Information 1. FCC compliance The products have been tested and found in compliance with the council FCC rules and regulations part 15 subpart B. These limits are designed to provide reasonable protection against harmful interference. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communication.
DVR User Manual Contents Contents Contents ...................................................................................................................................... i 1 Introduction ................................................................................................................... 1 1.1 Summary ....................................................................................................................... 1 1.2 Features .................................................
DVR User Manual Contents 6.2 Preset Setting............................................................................................................... 42 6.3 Cruise Setting .............................................................................................................. 43 6.4 PTZ Protocol Setting ................................................................................................... 44 7 Record & Disk Management ...............................................................
DVR User Manual Contents 9.5.1 Alarm-out ......................................................................................................... 79 9.5.2 E-mail ............................................................................................................... 79 9.5.3 Display ............................................................................................................. 79 9.5.4 Buzzer ............................................................................................
DVR User Manual Contents 12.1 Mobile Client Surveillance ...................................................................................... 108 12.2 Web LAN Access .................................................................................................... 108 12.3 Web WAN Access.................................................................................................... 109 12.4 Web Remote Control .........................................................................................
DVR User Manual Introduction 1 Introduction 1.1 Summary Based on the most advanced SOC technology and embedded system in the field, our DVRs adopt the new designed human interface and support the smart management of analog cameras and IP cameras and the record search of slice. The DVRs are powerful and easy to use and provide excellent image quality and stable system.
DVR User Manual Introduction size Support image and lens adjustment (only available for some cameras) Support quick camera adding in the camera window of the live view interface The live camera sequence of the web client will keep consistent with that of the DVR after adjusting the live camera sequence of the DVR, but the live camera sequence of the DVR will not be changed if that of the web client is changed Disk Management The DVRs with the 2U case can add a maximum of 8 SATA HDDs; a maximum of
DVR User Manual Introduction Alarm Management Support alarm schedule setting Support enabling or disabling of the motion detection, external sensor alarm input, intelligence alarm and exception alarms including IP address conflict alarm, disk IO error alarm, disk full alarm, no disk alarm, illegal access alarm, network disconnection alarm, IPC offline alarm and so on, alarm trigger configuration supportable Support IPC offline alarm trigger configuration of PTZ, snap, pop-up video, etc.
DVR User Manual Introduction export and local upgrading by USB mobile device Support auto recognition of the displayer’s resolution You can click the right mouse button at any interface to go back to the upper interface You can click the middle mouse button at any interface to go to the live view interface The display language and video format of the DVR will not be changed and the system logs will be reserved if you reset the DVR to factory default Press and hold the right mouse button for 5 se
DVR User Manual Introduction Name Descriptions Multi-Screen Switch Change the screen mode Enter Confirm selection To connect external USB device like USB mouse or USB flash USB 1.4 Rear Panel Descriptions Here we only take a part of real panels for example to introduce their interfaces and connections. The interfaces and locations of the interfaces are only for references. Please take the real object as the standard. No.
DVR User Manual Introduction No. Name Descriptions 1 CVBS CVBS video output; connect to monitor 2 ALARM IN Alarm inputs for connecting sensors 3 GND 4 AUDIO OUT Audio output; connect to sound box 5 AUDIO IN Audio input 6 ALARM OUT Relay output; connect to external alarms 7 VIDEO IN 8 CH video inputs 8 HDMI Connect to high definition display devices 9 VGA Connect to monitor 10 LAN 11 RS485 12 USB Network port Connectors for keyboards or speed domes.
DVR User Manual Introduction No. 1.5 Name 1 RS485 2 AUDIO IN Descriptions Connectors for keyboards or speed domes. A is TX+; B is TXAudio input 3 AHD VIDEO IN 16 CH AHD video inputs 4 HDMI Connect to monitor 5 VGA Connect to monitor 6 LAN Network port 7 AUDIO OUT Audio output 8 CVBS CVBS video output; connect to monitor 9 USB Connect USB storage devices or USB mouse 10 DC12V DC12V power input Connections Video Connections Video Output: Supports VGA/HDMI video output.
DVR User Manual Introduction Alarm Input: Alarm IN 1~16 are 16 CH alarm input interfaces. There are no type requirements for sensors. NO type and NC type are both available. The way to connect sensor and the device is as shown below: The alarm input is an open/closed relay. If the input is not an open/closed relay, please refer to the following connection diagram: Alarm Output: The way to connect alarm output device: Pull out the green terminal blocks and loosen the screws in the alarm-out port.
DVR User Manual Introduction RS485 Connection There are two types of RS485 interfaces: (Type 1) (Type 2) Type 1: The P/Z interfaces are used to connect speed dome. K/B interfaces are used to connect keyboard. Type 2: The RS485 interfaces are not only used to connect speed dome but also to connect keyboard.
DVR User Manual Basic Operation Guide 2 Basic Operation Guide 2.1 Startup & Shutdown Please make sure all the connections are done properly before you power on the unit. Proper startup and shutdown are crucial to extending the life of your device. 2.1.1 Startup ① Connect the output display device to the VGA/HDMI interface of the DVR. ② Connect with the mouse and power. The device will boot and the power LED would turn blue.
DVR User Manual Basic Operation Guide Button Power Button Function Switch off—to stop the device Record Button To start recording -/-- /0-9 Input number or choose camera Fn1 Button Unavailable temporarily Multi Button To choose multi screen display mode Next Button To switch the live image SEQ To go to sequence view mode Audio To enable audio output in live mode Switch No function temporarily Direction button To move cursor in setup or pan/title PTZ Enter Button To confirm the choice o
DVR User Manual Basic Operation Guide Button Function REC Record manually Search To enter search mode MEUN To enter menu Exit To exit the current interface ENTER To confirm the choice or setup Direction button To move cursor in setup ZOOM To zoom in PIP No function temporarily To control playback. Play(Pause)/Next Frame/Speed Up/Stop/Previous Frame/Speed Down 2.
DVR User Manual Basic Operation Guide The system includes two input boxes. Refer to the above pictures. The left box is the number input box and the right box is the input box which provides inputs of numbers, letters and punctuation characters. The introductions of keys on the input boxes are shown below. Button Meaning Button Meaning Backspace key Switch key of punctuation character Delete Key Enter key Switch key between upper and lower letter Space key Switch key of language 2.
DVR User Manual Wizard & Main Interface 3 Wizard & Main Interface 3.1 Startup Wizard You can quickly configure the DVR by wizard setup to make the DVR work normally. You must configure the wizard if you start the DVR for the first time (or click “Skip” to cancel the wizard next time). Maybe different versions have different wizard steps. The following wizard steps are for reference only.
DVR User Manual Wizard & Main Interface Enable pattern lock and click “Edit” to set the pattern lock. Click “Next” to set questions and answers for password security of admin. If you forget the password, please refer to Q4 in Appendix A FAQ for details. Click “Next” to continue. ④ Disk Settings. You can view the disk number, disk capacity of the DVR and serial number, R&W status of the disk. Click “Format” to format the disk. Click “Next” to continue. Then click “Wizard Setup”. ⑤ Network Settings.
DVR User Manual Wizard & Main Interface required. Network Fault Tolerance and Multiple Address Setting are available. ⑥ Add Camera. Click “Refresh” to refresh the list of online IP cameras which are in the same local network with DVR and then click to add the searched camera. Click “Add All” to add all the cameras in the list. Click to delete the added camera. Click “Delete All” to delete all the added cameras. Click to edit the searched IP camera as shown on the below left.
DVR User Manual Wizard & Main Interface or the added IPC is online. Click “Next” to continue. Tips:Please skip Step ⑦ and ⑧ if the DVR do not support RAID function. ⑦ Disk Mode. Click “Enable RAID” to enable the RAID function. Click “Next” to continue. ⑧ Create an array. Set the array name and select array type which including RAID0, RAID1, RAID5, RAID6 and RAID10. The global hot spares and array capacity can also be viewed here. See 7.4 Disk for details. Click “Next” to continue. ⑨ Record Settings.
DVR User Manual Wizard & Main Interface ⑩ QRCode. Enable the NAT function in the interface or set it in the network configuration after exiting the wizard (please refer to 11.1.7 NAT Configuration for details). You can scan the QRCode through mobile client which is installed in the mobile phone or tablet to log in the mobile client instantly. Please refer to 12.1 Mobile Client Surveillance for details. Click“OK” to save the settings. ⑪ Cloud Upgrade. Enable “Cloud Upgrade” and then click “OK” to save.
DVR User Manual Wizard & Main Interface The buttons in area ① are introduced in the table below. Button Meaning Start button. Click it to pop up area ③. Full screen button. Click it to show full screen; click it again to exit the full screen. Screen mode button. Dwell button (see 5.2.2 Quick Sequence View and 5.2.3 Scheme View In Sequence for details). Click it to enable OSD; click again to disable OSD. Click to set the default playback time before starting instant playback (8.
DVR User Manual Wizard & Main Interface Button Meaning information, backup status and user status. Click this button to enable/disable cloud upgrade. Introduction of area ②: Click “Camera” to view all the added cameras in the camera list. Select one camera window on the left side of the interface and then double click one IP camera in the list to preview the camera image in the selected window. Click “Customize Display Modes” to view all the display modes in the display mode list (refer to 5.2.
DVR User Manual Wizard & Main Interface links for convenient operation. Here we take Camera module as an example. The Camera module provides convenient links such as “Add Camera”, “Edit Camera”, “Image Settings”, “Motion”, “Intelligent Detection” and “PTZ”. Click Camera to go to the camera management interface as shown below. There are some function items on the left side of the camera management interface. Click each item to go to corresponding interface or window.
DVR User Manual Wizard & Main Interface 3.2.3 Main Functions Camera The module covers the functions such as Camera Management (see Chapter 4 Camera Management for details), Image Settings (see 5.4 Image Configuration for details), Motion (see 9.2.1 Motion Configuration for details) and PTZ (see Chapter 6 PTZ for details) and so on. Record The module covers the functions such as Encode Parameters and Record Schedule and so on. Please see Chapter 7 Record & Disk Management for details.
DVR User Manual Camera Management 4 Camera Management 4.1 Camera Signal Click StartSettingsCameraManage CameraCamera Signal to go to the interface as shown below. Some models may support analog signal switching to IP signal, which means decreasing (or increasing) the number of analog channels, accordingly increasing (or decreasing) the number of IP channels with the total channels unchanged. The DVR device supports hybrid access of TVI, AHD, CVI and CVBS high definition cameras.
DVR User Manual Camera Management Quickly Add Check the cameras and then click “Add” to add cameras. Click to edit the camera’s IP address, username and password and so on. Click “Default Password” to set the default username and password of each camera.
DVR User Manual Camera Management Add Manually Enter the IP address or domain name (click in the IP address column to pop up the domain name input window, enter the domain name of the IPC in the window and then click “OK” button), port, username and password of the camera and then select the protocol.
DVR User Manual Live View Introduction 5 Live View Introduction 5.1 Live View Interface Introduction The connected analog camera will be added automatically in the live view interface for previewing. You should add IP camera manually for previewing (see 4.2.1 Add Camera for details). Refer to the interface as shown below, drag one camera in the preview window to another window for camera window exchanging.
DVR User Manual Live View Introduction Button Menu List Meaning Zoom In Click it to go to single channel amplification interface. -- Click it to go to image adjustment interface. Refer to 5.4.5 Image Adjustment for details. Start talk -- Camera Info Click it to view the IP camera information. The single channel amplification interface is as shown below. Press and drag the blue box to select the zoom in area. Click / to zoom the image.
DVR User Manual Live View Introduction Add Display Mode Method One: ① Click “Customize Display Modes” in the above interface and then set the screen mode. ② Add the cameras and adjust the cameras’ display sequence as needed. ③ Click under the display mode list and then enter the display mode name in the popup window, click the “OK” button to save the current display mode. Method Two: ① Click StartSettingsSystemBasicOutput SettingsMain Output to go to the interface and then set the screen mode.
DVR User Manual Live View Introduction Go to the live view interface and then click to pop up a little window. Set the dwell time in the window and then click to view the live group by group according to the camera number of the current screen mode. Double click the sequence view interface to pause the view; double click again to restore the view. Click to stop the view. 5.2.3 Scheme View In Sequence Click StartSettingsSystemBasicOutput SettingsMain Output to go to the interface as shown below.
DVR User Manual Live View Introduction Add Scheme Click in area ① to create a new scheme. Click scheme to delete it. on the top right corner of the Configure Scheme a) Select a scheme in area ① and then click the screen mode button on the tool bar to set the screen mode of the scheme. b) Select a camera window in area ② and then double click the camera in area ③. The camera will be added into the selected window. One camera in the same scheme cannot repeat.
DVR User Manual Live View Introduction 5.3 POS Settings Some models may not support this function. ① Click StartSettingsBasicPOS Settings to go to the interface. ② Enable POS and click configure under “Connection Settings” to go to the following interface. ③ Enter the IP address of the POS you want to add.
DVR User Manual Live View Introduction ⑥ Check “Trigger Camera” and click configure under it to bind POS to the camera. One POS can be bound to multiple channels, but one channel can only be bound to one POS. ⑦ Click “Apply” to save the settings and then the trade information will be displayed on the preview image in real-time.
DVR User Manual Live View Introduction One POS is bound to multiple cameras: 5.4 Image Configuration 5.4.1 OSD Settings Click StartSettingsCameraImageOSD Settings to go to the interface as shown below.
DVR User Manual Live View Introduction 5.4.2 Image Settings Click StartSettingsCameraImageImage Settings to go to the following interface. Select the camera and then set the brightness, contrast, saturation and hue of the camera. Click “Advanced” button or in the camera list on the right side of the interface to pop up “Image Adjust” interface and then set the relevant setting items. Please refer to 5.4.5 Image Adjustment for detailed introductions of these items.
DVR User Manual Live View Introduction mouse on the image area to set the mask area; click “Delete” button to delete the mask areas; click “Apply” to save the settings. 5.4.4 Water Mark Settings Click StartSettingsCameraImageWater Mark Settings to go to the interface as shown below. Select the camera and enable water mark and then enter the water mark information. Click “Apply” to save the settings.
DVR User Manual Live View Introduction 5.4.5 Image Adjustment Go to live view interface and then click to go to the image adjustment interface. button on the tool bar under the camera window Image Adjustment Select the camera and then click “Image Adjustment” to go to image adjustment tab. Refer to the above picture. Drag the slider to set the camera’s brightness, contrast, saturation and hue value. Check sharpen, wide dynamic and denoise and then drag the slider to set the value.
DVR User Manual Live View Introduction Parameter Meaning White Balance Adjust the color temperature according to the environment automatically. Image Mirror Turn the current video image horizontally. Image Flip Turn the current video image vertically. Lens Control Select the camera and then click “Lens Control” to go to lens control tab. Click or to adjust the zoom and focus parameters of the camera’s lens. Click “Save” to save the settings.
DVR User Manual PTZ 6 PTZ 6.1 PTZ Control Interface Introduction You can control the dome or PTZ which connects to the camera for PTZ control. Click on the tool bar at the bottom of the live preview window to go to the PTZ control interface as shown below. You can select another dome or PTZ which connects to the camera on the top right of the interface for PTZ control. Introductions of the buttons on the bottom right of the interface: Button Meaning Click / / / to rotate the dome.
DVR User Manual PTZ Analog Joystick Control The analog joystick on the left side of the interface provides quick PTZ control. The dome or PTZ will rotate when you drag the analog joystick. The farther you drag the analog joystick from the middle of the image, the faster the dome or PTZ rotates. The dome or PTZ will stop rotating when you stop dragging the analog joystick. 3D Control Click the camera image on any area and then the image will be centered on the clicked point.
DVR User Manual PTZ Advanced 3D Control Double click the left button of the mouse on any area of the camera image and then the image size will be doubled and centered on the clicked point. Press and hold the left button of the mouse on any area of the camera image to zoom in the image; press and hold the right button to zoom out the image.
DVR User Manual PTZ Button Meaning Click it to change the menu mode or decrease the menu value. Click it to change the menu mode or increase the menu value. Click it to go to the previous menu. Click it to go to the next menu. Preset Setting Click “Preset” to go to preset operation tab and then click “Add” button to pop up a window as shown below. Select the preset and then enter the preset name in the window; finally click “OK” button to save the settings.
DVR User Manual PTZ ① Enter the cruise name in the “Add Cruise” window and then click “Add preset” to pop up the “Add Preset” window (Before adding preset to the cruise, please add preset of the dome first). ② In the “Add Preset” window, select the preset name, preset time and preset speed and then click “OK” button. ③ In the “Add Cruise” window, you can click to reselect the preset, then change the preset time and speed. Click to delete the preset. Click “Add” button to save the cruise.
DVR User Manual PTZ Select camera and then click “Add” button to add preset; or click in the camera list on the right side of the interface to display the preset information of the dome and then click to add preset. The operations of the “Add Preset” window are similar to that of the PTZ control interface; please see 6.1 PTZ Control Interface Introduction for details. Edit preset Select camera and preset. You can enter the new name of the preset and then click to save the new preset name.
DVR User Manual PTZ Select the camera and cruise in the “Cruise” interface. Enter the new cruise name and then click to save the cruise name. Click “Add Preset” to add preset to the cruise. Click to edit the preset. Click to delete the preset from the cruise. Click one preset in the preset list and then click to move down the preset and click to move up the preset. Click to start the cruise and click to stop it.
DVR User Manual Record & Disk Management 7 Record & Disk Management 7.1 Record Configuration 7.1.1 Mode Configuration Please format the HDDs before recording (refer to 7.5 Disk Management for details). Click StartSettingsRecordMode Settings to go to the mode settings interface. You can set the record time under the “Manual Record Settings” and then click “Apply” button to save the settings. There are two record modes: auto mode and manual mode.
DVR User Manual Record & Disk Management motion/sensor/intelligence alarm happens. Always(24 ⅹ 7) Record+Motion Record+Sensor Record+Analytics Record+POS Record: Normal record is enabled all the time; motion/sensor/Analytics/POS alarm record will be enabled when motion/sensor/ Analytics /POS alarm happens. Some models may not support POS recording. You can add more auto modes on intelligence record. Click “Advanced” button to pop up a window as shown below.
DVR User Manual Record & Disk Management will be taken up. Bitrate Type: CBR and VBR are optional. CBR means that no matter how much change is seen in the video scene, the compression bitrate will be kept constant. VBR means that the compression bitrate will be adjusted according scene changes. For example, for scenes that do not have much movement, the bitrate will be kept at a lower value. This will help to optimize the network bandwidth. Quality: When VBR is selected, you need to choose image quality.
DVR User Manual Record & Disk Management camera in “Event Recording Settings” and “Schedule Recording Settings” interfaces. Click “Apply” to save the settings. You can set the record stream of each camera one by one or set them in bulk for all cameras. Click StartSettingsRecordStream Settings to go to “Sub Stream” interface. Set the encode, resolution, FPS, bitrate type, quality and max bitrate of sub-stream for each camera in the interface and then click “Apply” to save the settings. 7.
DVR User Manual Record & Disk Management shown below. “24ⅹ7”, “24ⅹ5” and “24ⅹ2” are the default schedules; you cannot edit or delete “24ⅹ7” while “24ⅹ5” and “24ⅹ2” can be edited and deleted. Click the schedule name to display the detailed schedule information on the left side of the interface. The seven rows stand for the seven days in a week and each row stands for 24 hours in a day. Blue stands for the selected time and gray stands for unselected time. Click to add a new schedule.
DVR User Manual Record & Disk Management Click and then drag the cursor on the time scale to set record time; click drag the cursor on the time scale to delete the selected area. and then You can manually set the record start time and end time. Click or and then click “Manual” on each day to pop up a window as shown below. Set the start and end time in the window and then click “OK” to save the settings.
DVR User Manual Record & Disk Management Click “All” to set all week recording; click “Reverse” to swap the selected and unselected time in a week; click “Clear All” to clear all the selected area in a week. 7.3.2 Record Schedule Configuration Click StartSettingsRecordRecord ScheduleSchedule Configuration to go to the interface as shown below. Set the schedule of sensor record, motion record, timed record and intelligence record. Click “None” in the drop-down menu to clear the schedule.
DVR User Manual Record & Disk Management Configuration for details. The camera will start motion based recording once you finish the above settings. 7.4.4 Sensor Based Recording ① Set the sensor based recording schedule of each camera. See 7.3 Schedule Setting for details. ② Set the NO/NC type of the sensor, enable the sensor alarm and then check and configure the “Record”. See 9.1 Sensor Alarm for details. 7.4.5 Intelligence Recording ① Set the intelligence recording schedule of each IP camera. See 7.
DVR User Manual Record & Disk Management ② Create an array. (Go to StartSettingsDiskPhysical Disk) a. Click “Physical Disk” tab and then click “Create an array”. b. Enter the user name and password which has the authority of Disk Management. If you don’t have one, you can use the user name and password that you login system (the default username: admin). c. Enter array name and select array type (like RAID5). C b a d. Select physical disk. If you have 16 disks, please check 15 disks.
DVR User Manual Record & Disk Management e. Select a hot spare. click In the physical disk interface, select the disk that is not in the array and as shown in the following pictures. RAID Rebuilding If one of your disks is broken, the disk indicator on the front panel will turn red. Of course, a warning tip will pop up if the relevant HDD exception alarm is set. You need to rebuild the RAID after you replace the broken disk with a new one.
DVR User Manual Record & Disk Management 7.5.1 Storage Mode Configuration Click StartSettingsDiskStorage Mode to go to the interface as shown below. There are four disk groups. By using disk group, you can correspond the camera to disk (the record data of the camera in the group will be stored into the disks in the same group). The DVR with e-SATA interface supports e-SATA recording. The added disks and cameras will be added into group one automatically.
DVR User Manual Record & Disk Management You can add the important channels into the backup group to avoid data loss. Select “BK Group” and then click to add a disk as the backup disk. Then an authentication box will pop up. After entering the login username and password, click “Format Now” to select the backup disk. The added backup disk will be formatted and this disk will be removed from the normal group. Then add cameras to the backup group.
DVR User Manual Playback & Backup 8 Playback & Backup 8.1 Instant Playback Click on the tool bar at the bottom of the preview camera window to play back the record (click on the tool bar at the bottom of the live view interface to set the default playback time). Refer to the picture below. Drag the playback progress bar to change the playback time. You can also click the right-click menu “Instant Playback” in the camera window and then set the instant playback time to play back the record. 8.
DVR User Manual Playback & Backup The added cameras will playback their records in the playback interface automatically. You can also add the playback camera manually. Click in the playback window to pop up the “Add Camera” window. Check the cameras in the window and then click “Add” to add playback camera. The buttons on the tool bar (area ①) at the bottom of the playback interface are introduced in the table below. Button Meaning Start button. Click it to pop up area ②. Full screen button.
DVR User Manual Playback & Backup Button Meaning Click to step backward 30s and click to step forward 30s. Click it to show the water mark on the image; click mark. to hide the water Event list/tag button. Click it to view the event record of manual/schedule/sensor/ motion and the tag information. Open/close POS information. Backup button. Drag the mouse on the time scale to select the time periods and cameras, and then click the button to back up the record. Backup status button.
DVR User Manual Playback & Backup Add Tag Click it to add tag. You can play back the record by searching the added tag. Click it and then enter the tag name in the popup window. Click “Add” to add tag. Switch Camera Click it to switch the playback camera. Click it and then check the camera in the popup window. Click “OK” to change the camera. Close Camera Click it to close the playback camera.
DVR User Manual Playback & Backup Smart Playback by Drawing Rectangle Click and draw a rectangle in the desired area. Then the system will automatically search the record files of this area. The cyan blocks indicate that there are intelligent recording files. Move the cursor to such block and click to play the record. Smart Playback by Drawing Line Click and draw a line in the desired area. Then the system will automatically search the record files about crossing this line.
DVR User Manual Playback & Backup Smart Playback by Drawing Quadrilateral Click and draw a quadrangle in the desired area. Then the system will automatically search the record files of this area. The cyan blocks indicate that there are intelligent recording files. Move the cursor to such block and click to play the record. 8.4 Record Search, Playback & Backup The record data and the snapped pictures can be backed up through network or USB (U disk or USB mobile HDD).
DVR User Manual Playback & Backup tab. There are two view modes: by time and by camera. In the time view mode, a maximum of 64 camera thumbnails can be shown. If the camera thumbnail number is more than 64, the cameras will be listed directly by their camera name, not the thumbnail. A maximum of 196 camera names can be listed. If the camera name number is more than 196, the time view mode will be disabled and the camera view mode will be available only.
DVR User Manual Playback & Backup Note: If you back up the record in private format, the system will back up a RPAS player to USB device automatically. The private format record can be played by RPAS player only. ⑤ Click the “Playback” button to play the record in the playback interface (refer to 8.2 Playback Interface Introduction for details). Click “Close” to close the interface.
DVR User Manual Playback & Backup the intelligence detection record. ③ Check the channel and select the smart playback. ④ Set the backup time and select the channel to backup. : Smart playback settings button. Click it to set intrusion percentage. : Full screen motion button. : Motion button. : Draw line button. You can search the record of crossing the line after drawing the line. : Draw quadrilateral. You can search the record in this quadrilateral after drawing it. 8.4.
DVR User Manual Playback & Backup 8.4.4 Search, Playback & Backup by Event Some models may support searching POS event. ① Click StartSearch and BackupBy Event to go to “By Event” tab as shown below. ② Check the event type in the interface as required. ③ Click to set the start time and end time on the top left of the interface. ④ Check cameras on the left side of the interface or check “All” to select all the cameras and then click to search the record. The searched record will be displayed in the list.
DVR User Manual Playback & Backup one record data or check multiple record data in the list and then click the “Backup” button for record batch backup. ⑥ Select one record data in the list and then click the “Playback” button to play the record in the playback interface. 8.4.5 Search & Playback by Tag Only if you add the tags can you play the record by tag search.
DVR User Manual Playback & Backup 8.4.7 View Backup Status Click StartSearch and BackupBackup Status or click the playback interface to view the backup status.
DVR User Manual Alarm Management 9 Alarm Management 9.1 Sensor Alarm To complete the entire sensor alarm settings, you should enable the sensor alarm of each camera and then set up the alarm handling of each camera. ① Click StartSettingsAlarmSensor Alarm to go to the following interface. ② Select the alarm type (NO or NC) according to trigger type of the sensor. ③ Enable the sensor alarm of each camera.
DVR User Manual Alarm Management automatically when the sensor alarm is triggered. You need to set the delay time and the schedule of the alarm outputs. See 9.5.1 Alarm-out for details. Preset: check it and then the “Trigger Preset” window will pop up automatically. Configure the trigger preset of each camera. To add presets, please see 6.2 Preset Setting for details. Buzzer: if enabled, the system will begin to buzz when the sensor alarm is triggered. To set the delay time of the buzzer, please see 9.5.
DVR User Manual Alarm Management the duration time is set to 10 seconds, once the system detects a motion, it will go to alarm and would not detect any other motion (specific to camera) in 10 seconds. If there is another motion detected during this period, it will be considered as a continuous movement; otherwise it will be considered as a single motion. ③ Drag the camera image to set the motion area. You can set more than one motion area. Click “All” to set the whole camera image as the motion area.
DVR User Manual Alarm Management are two detect types: Abandoned object and missing object. Abandoned object: Alarms will be triggered if there are articles left in the pre-defined detection area. Missing object: Alarms will be triggered if there are articles missing in the detection area drawn by the users. ③ Select the alarm area. A maximum of 4 alarm areas can be set. ④ Draw the alarm area of the object detection. Refer to the interface as shown above.
DVR User Manual Alarm Management ② Enable or disable “Record”, “Snapshot”, “Push”, “Alarm-out”, “Preset”, “Buzzer”, “Pop-up Video” and “E-mail”. The alarm handling setting of object detection alarm is similar to that of the sensor alarm (see 9.1 Sensor Alarm for details). ③ Click “Apply” to save the settings. You can click “Object Config” to go to the object detection configuration interface. 9.3.
DVR User Manual Alarm Management ② Enable or disable “Record”, “Snapshot”, “Push”, “Alarm-out”, “Preset”, “Buzzer”, “Pop-up Video” and “E-mail”. The alarm handling setting of exception detection alarm is similar to that of the sensor alarm (see 9.1 Sensor Alarm for details). ③ Click “Apply” to save the settings. You can click “Exception Config” to go to the exception detection configuration interface. 9.3.
DVR User Manual Alarm Management A->B: the alarm triggers when the intruder crosses over the alert line from A to B. A<-B: the alarm triggers when the intruder crosses over the alert line from B to A. ④ Draw line. Refer to the interface as shown above. Check “Draw line” and then drag the mouse in the image to draw an alert line. Uncheck the “Draw line” if you finish the drawing. Click the “Clear” button to delete the alert line. ⑤ Click “Apply” to save the settings.
DVR User Manual Alarm Management ③ Select the alarm area. Up to 4 alarm areas can be set up. ④ Draw the alarm area of the intrusion detection. Refer to the interface as shown below. Check “Draw Area” and then click around the area where you want to set as the alarm area in the image (the alarm area should be a closed area). Uncheck the “Draw Area” if you finish the drawing. Click the “Clear” button to delete the alarm area. ⑤ Click “Apply” to save the settings.
DVR User Manual Alarm Management ② Enable or disable “Record”, “Snapshot”, “Push”, “Alarm-out”, “Preset”, “Buzzer”, “Pop-up Video” and “E-mail”. The alarm handling setting of intrusion detection alarm is similar to that of the sensor alarm (see 9.1 Sensor Alarm for details). ③ Click “Apply” to save the settings. You can click “Intrusion Config” to go to the intrusion detection configuration interface. 9.4 Exception Alarm 9.4.
DVR User Manual Alarm Management 9.4.2 Video Loss Settings ① Click StartSettingsAlarmExceptionVideo Loss Settings to go to the interface as shown below. ② Enable or disable “Record”, “Snapshot”, “Push”, “Alarm-out”, “Preset”, “Buzzer”, “Pop-up Video”, “Pop-up Message Box” and “E-mail”. The Video Loss Settings are similar to that of the sensor alarm (see 9.1 Sensor Alarm for details). ③ Click “Apply” to save the settings. 9.4.
DVR User Manual Alarm Management 9.5 Alarm Event Notification 9.5.1 Alarm-out ① Click StartSettingsAlarmEvent Notification to go to the following interface. ② Set the delay time and the schedule of each alarm-out. You can click “Edit Schedules” to edit the schedules (see 7.3.1 Add Schedule for details). ③ Click “Apply” to save the settings. You can click “Test” to test the alarm output. 9.5.2 E-mail Click StartSettingsAlarmEvent NotificationE-mail to go to the e-mail configuration interface.
DVR User Manual Alarm Management 9.5.4 Buzzer Click StartSettingsAlarmEvent NotificationBuzzer to go to the buzzer configuration interface. Set the delay time of the buzzer and then click “Apply” to save the setting. You can click “Test” to test the buzzer. 9.5.5 Push Message Click StartSettingsAlarmEvent NotificationPush Message to go to the interface as shown below. Check “Enable”, choose the push schedule and then click the “Apply” button to save the settings.
DVR User Manual Alarm Management the device will transfer the alarm event to the alarm server. If an alarm server is not needed, there is no need to configure this section. 9.6 Manual Alarm Click on the tool bar at the bottom of the live view interface to pop up a window. Click “Trigger” to start alarm. Click “Clear” to stop alarm. 9.7 View Alarm Status Click StartSettingsAlarmAlarm Status or click live view interface to view the alarm status.
DVR User Manual Alarm Management If the exception information is more than one page, you can enter the number in the box and then click to jump to the specified page. Click / to view the exception alarm information in the previous/next page. Click to play the alarm record.
DVR User Manual Account & Permission Management 10 Account & Permission Management 10.1 Account Management Click StartSettingsAccount and AuthorityAccountEdit User to go to the interface as shown below. Area ① displays the user permissions. Area ② displays the user list. Click the user in the list to display its user permissions in area ①. There are three default permission groups (“Administrator”, “Advanced” and “Common”) available when adding accounts.
DVR User Manual Account & Permission Management ② Set the username, password and group. The e-mail address and MAC address are optional (enter the MAC address after you check it). Click “Add” to add the user. If the password security level is changed, please follow the tips shown in interface to set the password. (To set the password security level, please click Account and AuthorityPassword Security) 10.1.
DVR User Manual Account & Permission Management Enter the current password and then set new password. Click “OK” to save the settings. Modify Pattern Lock Some models may not support this function. Click “Modify Pattern Lock” to pop up a window. Enter the current password and then check “Enable” to set pattern lock. Recover Password Click “Recover Password” to reset the password to 123456. Edit User Click “Edit User” to pop up the window as shown below.
DVR User Manual Account & Permission Management 10.2 User Login & Logout Login: Click StartLogin or directly click the preview interface and then select username and enter the password in the popup window. Click the “Login” button to log in the system. Logout: Click StartLogout or click StartShutdown to pop up the “Shutdown” window. Select “Logout” in the window and then click “OK” to log out the system. 10.3 Permission Management 10.3.
DVR User Manual Account & Permission Management Click to add permission group. Set the group name, check the permissions as required and then set the “Local” and “Remote” permissions. Click “Add” to save the settings. 10.3.2 Edit Permission Group Go to “Edit Permission Group” interface and then click in the group list to edit the permission group (the operations of the “Edit Permission Group” are similar to that of the “Add Permission Group”, please see 10.3.1 Add Permission Group for details).
DVR User Manual Account & Permission Management ② Check “Enable” and then choose “Enable Allow List (white list)” or “Enable Block List (black list)” (the PC client of which the IP address is in the allow list can access DVR remotely while the PC client in the block list cannot). ③ Add IP/IP segment/MAC. Click “Add IP” or “Add MAC” and then check “Enable” in the popup window (only if you check it can the IP/IP segment/MAC you add be effective). Enter the IP/IP segment/MAC and then click “OK”.
DVR User Manual Account & Permission Management 10.6 Password Security Click StartSettingsAccount and AuthoritySecurityPassword Security to go to the following interface. In this interface, you can set the level and expiration time of the password. Level: 4 levels—weak, medium, strong, stronger. Expiration Time: 4 options --Never expire, 30 days, 90 days or 180. 10.
DVR User Manual Device Management 11 Device Management 11.1 Network Configuration 11.1.1 TCP/IP Configuration Click StartSettingsNetworkTCP/IP to go to the following interface. Check “Obtain an IPv4 address automatically”, “Obtain an IPv6 address automatically” and “Obtain DNS automatically” to get the network addresses automatically, or manually enter the network addresses.
DVR User Manual Device Management Check “Obtain an IPv4 address automatically”, “Obtain an IPv6 address automatically” and “Obtain DNS automatically” to get the network addresses automatically, or manually enter the network addresses; select one NIC card connected to the Internet as the default route and then click “Apply” to save the settings. 11.1.2 Port Configuration Click StartSettingsNetworkPort to go to the interface as shown below.
DVR User Manual Device Management certificate. Enter the country (only two letters available), domain (DVR’s IP address/domain), validity date, password, province/state, region and so on. Then click “OK” to save the settings. * If there is a signed certificate, click “Browse” to select it and then click “Install” to install it. * Click “Create a certificate request” to enter the following interface. Click “Create” to create the certificate request.
DVR User Manual Device Management dealer. Click “Apply” to save the settings. 11.1.4 DDNS Configuration The DDNS is used to control the dynamic IP address through domain name. You can access the DVR easily if the DDNS is enabled and configured. Click StartSettingsNetworkDDNS to go to the interface as shown below. Check “Enable” and then select the DDNS type. Enter the server address, domain name, username and password according to the selected DDNS type.
DVR User Manual Device Management ② Click Registration to go to the interface as shown below. Set the DDNS account information (username, password and so on) and then click Submit to save the account. ③ Create domain name and then click Request Domain.
DVR User Manual Device Management ④ After you successfully request your domain name, you will see your domain name information in the list. ⑤ Click StartSettingsNetworkDDNS to go to DDNS setting interface. Enable DDNS and then select the www.dvrdydns.com DDNS type. Enter the registered username, password and domain name and then click “Apply”. ⑥ Map the IP address and HTTP port in the router (you can skip this step if UPnP function is enabled).
DVR User Manual Device Management Enter the sender’s name, e-mail address, SMTP server and SMTP port (you can click “Default” to reset the SMTP port to the default value) and then enable or disable the SSL and attaching image. Select the username (the username list will be updated automatically according to the email address you enter) and enter the password of the sender and then click “Apply” to save the settings (you don’t have to enter the username and password if “Anonymous Login” is enabled).
DVR User Manual Device Management 11.1.6 UPnP Configuration By UPnP you can access the DVR through the web client which is in WAN via router without port mapping. ① Click StartSettingsNetworkUPnP to go to the following interface. ② Make sure the router supports UPnP function and the UPnP is enabled in the router. ③ Set the DVR’s IP address, subnet mask and gateway and so on corresponding to the router. ④ Check “Enable” in the interface as shown below and then click “Apply”.
DVR User Manual Device Management You can scan the QRCode through mobile client which is installed in the mobile phone or tablet PC to log in the mobile client instantly. Access Type: NAT1.0 or NAT2.0 can be selected. Note: if you want to use cloud upgrade, you must enable NAT2.0. 11.1.8 802.1X If it is enabled, the DVR data can be protected. When the DVR is connected to the network protected by the IEEE 802.1X, user authentication is needed.
DVR User Manual Device Management 11.1.9 FTP Configuration Some models may not support this function. Click StartSettingsNetworkFTP to go to the interface for FTP configuration. Check “Enable” and enter the server name, port, username and password, max file size and remote directory. After that, you can choose the recorded files to upload as needed in this interface. 11.1.10 Platform Access Some models may not support this function. This function is mainly used for connecting ECMS/NVMS.
DVR User Manual Device Management 11.1.11 3G/4G (Optional) ① Plug in the USB wireless device with SIM card. ② Click StartSettingsNetwork 3G/4G to go to the interface for wireless settings. ③ Enable 3G/4G function. ④ Choose the 3G/4G type as needed. ⑤ Click “Network Status” to view the 3G/4G connection status and get the IP address. 11.1.12 Wi-Fi (Optional) ① Plug in the USB Wi-Fi search device. ② Click StartSettingsNetwork Wi-Fi to go to the interface for wireless settings.
DVR User Manual Device Management ④ Choose the desired wireless router and then click “Connect”. ⑤ Enter the key/password in the Wi-Fi connection box and then click “Connect”. The connection status will be displayed after the Wi-Fi is connected. ⑦ Exit the Wi-Fi connection interface, you can view the detailed Wi-Fi information, such as IP address, gateway, etc.
DVR User Manual Device Management 11.1.13 SNMP (Optional) ① Click StartSettingsNetworkSNMP to go to the interface for SNMP configuration. ② Check SNMPv1or SNMPv2 to enable this function. ③ Set the port of the SNMP. ④ Set the trap address and the trap port. ⑤ Click “Apply” to save the settings. Trap Address: The IP address of SNMP host. Trap Port: The port of SNMP host. Tips: Before setting the SNMP, please download the SNMP software and manage to receive the device information via SNMP port.
DVR User Manual Device Management the tool bar at the bottom of the live view interface to view network status conveniently. 11.2 Basic Configuration 11.2.1 Common Configuration Click StartSettingsSystemBasicGeneral Settings to go to the following interface. Set the device name, device No., language, video format and main output resolution.
DVR User Manual Device Management Set the system time, date format, time format and time zone of the DVR. The default time zone is GMT+08 Beijing, Hong Kong, Shanghai, Taipei. If the selected time zone includes DST, the DST of the time zone will be checked by default. Click “Apply” to save the settings. You can manually set the system time or synchronize system time with network through NTP.
DVR User Manual Device Management Select the USB device in “Device Name” option and go to the path where the upgrade software exists. Select the upgrade software and then click “Upgrade”. The system may automatically restart during upgrading. Please wait for a while and do not power off the DVR during upgrading. Note: The file system of the USB mobile device which is used for upgrading, backing up and restoring should be FAT32 format. Cloud Upgrade Note: Before you use cloud upgrade, please enable NAT2.
DVR User Manual Device Management click the “Recover” button; finally click the “OK” button in the popup window. 11.6 Restart Automatically You can set the automatic restart time for the DVR to maintain it regularly. Click StartSettingsSystemMaintenanceAuto Maintenance to go to the interface as shown below. Enable auto maintenance, set the interval days and point of time and then click “Apply” to save the settings. The DVR will restart automatically at the pointed time every interval days. 11.
DVR User Manual Device Management the log list will show the checked log contents only. Click 11.8 to play the video log. View System Information Click StartSettingsSystemInformation and then click the corresponding menu to view the “Basic”, “Camera Status”, “Alarm Status”, “Record Status”, “Network Status” and “Disk” information of the system.
DVR User Manual Remote Surveillance 12 Remote Surveillance 12.1 Mobile Client Surveillance ① Enable NAT in the DVR. Refer to 11.1.7 NAT Configuration for details. ② Download and install the mobile client “SuperLive Plus” into the mobile device with the Android or iOS system. ③ Run the mobile client, go to the “Add Device” interface and then click to scan the QRCode of the DVR (Go to StartSettingsSystemInformationBasic to view the QRCode of the DVR).
DVR User Manual Remote Surveillance Notes: 1. Please make sure that the IP address of the DVR and the computer are both in the same local network segment. For example, supposing that the IP address of the computer is 192.168.1.41, the IP address of the DVR shall be set to 192.168.1.XXX. 2. If the HTTP port of the DVR is not 80, but other number instead, you need to enter the IP address plus port number in the address bar of the web browser when accessing the DVR over network.
DVR User Manual Remote Surveillance Enter the serial number (click on the tool bar at the bottom of the live view interface to see the serial number of the DVR), user name (the user name of the DVR, admin by default) and password of the DVR, select the display language on the top right corner of the interface and then click the “Login” button to go to the web client interface. PPPoE Access ① Click StartSettingsNetworkPPPoE to go to the “PPPoE” interface.
DVR User Manual Remote Surveillance Logout: click it to log out and return to the login interface. Modify Password: click it to change the password of the current login user. Enter the current password and then set a new password in the popup window. Click the “OK” button to save the new password. Local Settings: click it to change the local settings. Set the snapshot number and click “Browse” to set the snapshot path and record path as shown below. Click the “Apply” button to save the settings. 12.4.
DVR User Manual Remote Surveillance view all the added cameras and groups on the left panel. You can view the number of all the added cameras and the online cameras. For instance, the left number 3 in on the left panel stands for the number of online cameras; the right number 4 stands for the number of all the added cameras. Enter the camera name in the search box and then click to search the camera. Click to refresh the camera list. Tool Bar Introduction Button Meaning Screen mode button.
DVR User Manual Remote Surveillance Click one camera window in the preview area and then click to set the camera’s live preview stream and record stream to main stream in manual record mode; click to set the camera’s live preview stream and record stream to sub stream. In sub stream tab, set the resolution, FPS and bitrate and then click “Apply” to save the settings. Operation panel introduction: Button Meaning Click it to snap. Click it to start record to computer Click it to start record to the DVR.
DVR User Manual Remote Surveillance PTZ panel introduction: Button Meaning Click / / / to rotate the dome; click / / / / to stop rotating the dome. Drag the slider to adjust the rotating speed of dome. Click / to zoom in/out camera image. Click / to increase/ decrease the focal length. Click / to increase/decrease the iris of the dome. Click it to view the preset list and then click the button in the list to call the preset.
DVR User Manual Remote Surveillance Button Meaning Backup end time button. Click the time scale and then click it to set the backup end time. Backup button. Backup tasks button. Click it to view the backup status. Event list button. Click it to view the event record of manual/schedule/sensor/motion. 12.4.3 Remote Backup Click “Backup” in the remote interface to go to the backup interface. You can back up the record by event or by time.
DVR User Manual Compatible Device List Appendix A FAQ Q1. Why can’t I find the HDD? a. Please check the power and SATA data cables of the HDD to make sure they are well connected. b. For some DVRs with the 1U or small 1U case, the power of the adapter may be not enough for operating them. Please use the power adaptor supplied along with the DVR. c. Please make sure the HDDs are compatible with the DVR. See Appendix C Compatible Device List for details. d. The HDD could have gone bad. Q2.
DVR User Manual Compatible Device List Q6. The system cannot record, why? a. Make sure the HDD was formatted prior to use. b. The record schedule has not been set in manual record mode. Please refer to 7.3.2 Record Schedule Configuration for details. c. Maybe HDD is full and thus the DVR is not able to record. Check HDD information from Disk Management and if required, please enable the recycle function (please see 7.1.2 Advanced Configuration for details). d.
DVR User Manual Compatible Device List ② ③ ④ b. Select SecurityCustom Level. Refer to Fig 8-1. Enable all the sub options under “ActiveX controls and plug-ins”. Refer to Fig 8-2. Then click “OK” to finish setup. Other plug-ins or anti-virus may block ActiveX. Please disable or do the required settings. Fig 8-1 Fig 8-2 Q9. How to play the backup file? a.
DVR User Manual Compatible Device List If you select the private format when backing up recorded video by DVR, a RPAS compression package will be backed up to the USB device automatically along with the record data. Uncompress the “RPAS.zip” and then click “RPAS.exe” to set up RPAS. After the setup is completed, open RPAS player and then click the “Open Folder” button in the middle of the interface to select the record data. Refer to Fig 9-1.
DVR User Manual Compatible Device List Fig 9-2 120
DVR User Manual Compatible Device List Appendix B Calculate Recording Capacity The recording capacity is mainly up to the record resolution, record stream and bitrate. Different image quality parameters decide different disk capacity occupation in equal times. The bigger the record resolution, record stream and record bitrate is, the more disk capacity is taken up in equal times. The calculation format of recording capacity is shown as below.
DVR User Manual Compatible Device List Appendix C Compatible Device List Compatible HDD list Brand and Series Seagate Western Digital Capacity Barracuda Series 500GB /1TB /2TB /3TB SV35 Series (recommended) 1TB /2TB /3TB Surveillance HDD Series (recommended) 1TB /2TB /6TB/8TB Blue Series 500GB /1TB Green Series 2TB /3TB /4TB Purple Series (recommended) 1TB /2TB /6TB/8TB Compatible USB mobile device Brand Capacity SSK 2GB Netac 4GB Kingston 2GB/8GB/16GB/32GB Aigo 2GB Smatter vide
DVR User Manual Compatible Device List Appendix D Communication Port List Port Protocol(TCP/UDP) 80 TCP Description: HTTP communication port. It is opened by default and used to access the WEB client. Authentication: Username and password Encryption: NO TCP Description: HTTPs communication port. It is opened by default and used to access the WEB client. Authentication: Username and password Encryption: TLS 554 TCP Description: RTSP communication port. It is closed by default.
DVR User Manual Compatible Device List Appendix E Personal Data Collection Description There are five functions concerning the personal data collection under the network modules of the device, including PPPoE, DDNS, E-mail, 802.1x and FTP. In the device, these functions are used by the client-end of the device to communicate with the server of the customer’s company (or service supplier).
DVR User Manual Compatible Device List Appendix F Default Account List Username Default Password Descriptions Purpose:log onto the device and its clients Description: When you log in for the first time, a wizard will be displayed. You must set the password, or you cannot access the device. admin NO root NO Purpose:Test via serial port Description:The default password of “root” is null. It doesn’t mean you can log in the device without password.
DVR User Manual Compatible Device List Appendix G Command List Command Type Operating Command Function Hilinux Operating System Command Command Contents add-shell addgroup adduser arp ash awk basename blkid blockdev btools busybox cat chat chmod chpst cmp cp cut date dd delgroup deluser depmod devmem df diff dmesg dnsdomainname dos2unix du echo ed egrep eject env envdir envuidgid expr fbset fgrep find free fsck.vfat fsync getty grep groups halt head hexdump hiddrs himc himd himd.
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