Installation guide

Getting Help
1-10 Matrix N5 PoE Chassis (7C105-P) Installation Guide
Getting Help
Foradditionalsupportrelatedtothechassisorthisdocument,contact
Enterasys Networksusingoneofthefollowingmethods:
BeforecontactingEnterasys Networksfortechnicalsupport,havethefollowing
informationready:
•YourEnterasys Networksservicecontractnumber
•Adescriptionofthefailure
•Adescriptionofanyaction(s)alreadytakentoresolvetheproblem(e.g.,changing
modeswitches,rebootingtheunit,etc.)
•TheserialandrevisionnumbersofallinvolvedEnterasys Networksproductsinthe
network
•Adescriptionofyournetworkenvironment(layout,cabletype,etc.)
•Networkloadandframesizeatthetimeoftrouble(ifknown)
•Thedevicehistory(i.e.,haveyoureturnedthedevicebefore,isthis
arecurring
problem,etc.)
•AnypreviousReturnMaterialAuthorization(RMA)numbers
World Wide Web www.enterasys.com/support/
Phone [phone] (toll-free in U.S. and Canada)
or 1-978-684-1000
For the Enterasys Networks Support toll-free number in your country:
www.enterasys.com/services/support/contact/
Internet mail [e-mail]
To expedite your message, please type [N-SERIES] in the subject line.
To send comments or suggestions concerning this document to the Technical Publications
Department:
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