User`s guide

Copyright © 2009 Entone, Inc. All rights reserved
35
V1.9
Chapter
12
12.1 Troubleshooting the Amulet
This section describes some of the most common problems that might be encountered when installing
Amulet, and the solutions to those problems.
Symptom Remedy Reference
Remote controls
do not work
• Check batteries are correctly loaded.
• Check that new URC PLUS rem
ote control is
used.
• Check remote control is programmed to IR
mod
e. In case of doubt, program the remote
control again.
Section 7 – Remote
Contr
ols
Remote controls
cannot control
the
programmed
devices
• Device manufacturers may change their
devi
ce codes or no device code can be found
in the Universal Remote Control User’s
Guide. Try searching the device code
according to the procedures listed in the
Universal Remote Control User’s Guide.
Amulet Quick Reference
Guide
U
RC PLUS User’s Guide
Standby
indicator at the
front panel not lit
The power supply to the box is probably not
working:
• Check that the AC/DC adapter is connected
prop
erly to the DC INPUT connector.
• Check that there is power from the power
so
urce.
• Make sure you have pressed the Standby
butto
n at the top of the box and that the
Standby / On light is green.
Section 6 – Powering up
Amulet
Standby
indicator on the
front panel stays
orange for more
than 60 seconds
• Check that the ADSL cable is properly
co
nnected between the ADSL connector and
the ADSL modem. The ADSL Link indicator
should be orange and steady.
• Check that the ADSL modem is properly
co
nnected to the telephone socket.
Section 6 – Powering up
Amulet
Standby
indicator turns
green; no
picture on the
TV
• Check that the video output connector of the
Amulet i
s properly connected to the input
connector of the primary TV.
• “RF TV” (coaxial connection): the TV set
should be set to channel 10.
• Composite, Component or HDMI connection:
the TV
set should be set to the correct input
mode for the signal.
• Component or HDMI connection: the
re
solution selected in Amulet is supported by
your TV.
Section 4 – Connecting
the TV