Product Info

15
SP Series Info Central
Part of the printed image is
discolored.
Cards might have fingerprints or
other dirt on them.
The cards might be
contaminated or otherwise not
meet specifications.
The rollers might be dirty.
A signature panel is located on
the other side of the card.
Handle cards without touching
the surface to be printed. Wear
gloves when handling unprinted
cards.
Obtain and use a different supply
of cards.
Run a cleaning card and then
change the cleaning roller. Clean
the printer rollers.
Redesign the card to avoid
printing photos over signature
panel residue.
The card shows wrinkles in
darkly colored areas of
printing.
The printhead intensity is too
high.
Card stock is thin.
The card includes very dark
areas.
The printhead is not aligned
correctly.
Decrease the printhead intensity
setting.
Change the brightness setting.
Change the image to use lighter
colors or smaller areas of dark
colors.
Contact your service provider.
A line appears from one long
edge to the other. (A dot
column is missing in one
color panel.)
The rollers are dirty.
The cards may have a very
slippery surface or they might not
meet specifications.
Run a cleaning card and then
change the cleaning roller. Clean
the printer rollers.
Obtain and use a different supply
of cards.
If the problem persists, contact
your service provider.
What you see Possible causes Solutions